No voice after first call placed

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No voice after first call placed

Postby user10 » Wed Dec 19, 2018 6:39 am

I am using goautodial version 3.3. I have created two campaigns in goautodial with auto dialing method. One agent working on one campaign.Means campaign A handled by agent007 and campaign B handled by agent009.
Calls for first agent (agent007) working properly. But for second agent (agent009) whenever he login, first call working properly after that it shows live call but no voice is coming. Agent can't here the vocie. I also check recording. There is no voice. Can anyone suggest solution.
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Re: No voice after first call placed

Postby dspaan » Wed Jan 02, 2019 7:03 pm

You posted this in the wrong forum, you need to be in the Goautodial forum. Also this sounds like you just have to compare those two campaigns/users and see what the difference is if one is working and the other isn't?
Regards, Dennis

Vicibox 8.1.2
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