Manager's Manual a requirement, have you read the manual?

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Manager's Manual a requirement, have you read the manual?

Postby Op3r » Fri May 25, 2007 11:47 am

I saw a lot of post asking basic questions that is addressed in the Manager's Manual. I suggest that you guys read it first when you wanted to do some configurations.

the Manager's manual comes with 2 flavors the free and the paid manual. The free manual contains some basic information and the paid one have more details and screenshots on how to manage the VICIDIAL.

and by purchasing the Manager's Manual, you also help the development of VICIDIAL.

and also do not forget to have the agents read the agent's manual before having them use VICIDIAL. It will make your job a lot easier.

The Agent and Manager Manual can be purchased and Downloaded at www.eflo.net

*note the manager's manual and agent's manual is not GPL. please do not distribute it without any consent from the author (matt florell)

I edited this post so that people will know that the manager's manual is a requirement.
Last edited by Op3r on Thu Sep 17, 2009 11:05 am, edited 1 time in total.
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Postby ytcracker » Tue May 29, 2007 10:45 pm

i have purchased both the agent and manager manuals in an earlier iteration and was also notified when the latest version was available - the information in there is incredibly valuable and easy to follow, plus purchasing them assists in compensating the developers. if nothing else, purchase them to show your support.
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Postby Op3r » Wed Jun 06, 2007 9:15 am

see! a recommendation from the King of Nerdcore itself!
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agent manual in spanish! :)

Postby AlexR » Wed Jun 20, 2007 9:54 pm

Hello Matt,

I've been using vicidial from quite some time now and I've been feeling kind of a leech here. Finally I've come up with something that might be useful for making the project better. I've a 90% agent manual in spanish with screenshots (in spanish).

I don't really know how to give you this? email it? upload it somewhere? Also i have noticed that there are several translations (for example the word SCRIPT here is translated to ESCRITURA which normally means WRITING... using GUION would make more sense) that i would like to collaborate but dont really know how to go about it. I've read the Wiki but i cannot make much sense out of it.

Thank you,


Alejandro
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Postby mflorell » Thu Jun 21, 2007 1:32 pm

Thank you very much for your offer of help with the project!

You can contact me off-list at vicidial@gmail.com.

You can attach the manual changes to an email, and you can send a separate email with the translations corrections.

What country are you from?
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Postby Op3r » Thu Sep 17, 2009 11:04 am

Wow nobody really reads the stickies.

I am quite tired of replying have you read the manager's manual?
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Have you?

Postby PaulScott » Thu Feb 04, 2010 9:23 am

Have you read it?...

I do, and it's need a bit more of detail and improvement.
Since it's cost 100 bucks. Or it's the Vicidial price?... Oooppss. may both.
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Postby williamconley » Thu Feb 04, 2010 9:16 pm

Paul! A volunteer! Cool. When will you begin posting your notes on the improvements needed in the manual?
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Postby shariq » Tue Mar 23, 2010 10:13 am

I would like to share some notes for the manual. Can anyone please guide for the same.

Also i can translate the manual in Urdu language (UTF-8) RTL
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Postby mflorell » Tue Mar 23, 2010 10:19 am

We would really prefer to have the agent and admin web interfaces translated into a language before attempting to tackle the Manuals.

Here is an explanation of how to go about translating the web interfaces:
http://wiki.vicidial.org/index.php/VICI:translations
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Postby shariq » Tue Mar 23, 2010 10:32 am

Matt,

Urdu language is Right to Left, Will it support properly in vicidial??
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Postby mflorell » Tue Mar 23, 2010 11:30 am

The way the translation works is just by replacing entire phrases, so there shouldn't be a problem in most cases then. Try the agent interface first and we will see how it turns out.
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I have Bought It....

Postby avinash_shah » Thu Oct 21, 2010 1:42 pm

Guys,

I have bought the manual (manager only) and i am glad that i could contribute towards the project, how ever little it might be.

Very good Job Matt !!
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Re: Manager's Manual a requirement, have you read the manual

Postby perci100 » Thu Feb 06, 2014 12:41 pm

Just bought the manual, Wish i had this 2 years ago lol. Learned most of this the hard way but its a great reference. Thank you Matt!
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Re: Manager's Manual a requirement, have you read the manual

Postby Callerc » Tue Jan 12, 2016 10:45 am

Hi!!! Everybody

I downloaded the Manager_Manual_LowRes_BW.pdf from the page, but i want to know if exist a otrher manual in spanish, because i understand but no all the manual. ihope you can help me.
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Re: Manager's Manual a requirement, have you read the manual

Postby mflorell » Tue Jan 12, 2016 11:05 am

No, we do not have the manual available in Spanish.
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Re: Manager's Manual a requirement, have you read the manual

Postby Flashhunter » Tue May 17, 2016 1:32 pm

do we have the manual for version 2.12?
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Re: Manager's Manual a requirement, have you read the manual

Postby mflorell » Tue May 17, 2016 2:31 pm

Version 2.12 of Vicidial isn't done yet, but we are working on the manual as we add new features.
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Re: Manager's Manual a requirement, have you read the manual

Postby arunkooods » Thu Dec 08, 2016 1:54 am

Hi Matt,
I am eagerly waiting for you to come up with the manual for 2.12 version as the features and improvements are great.When can we expect the new manual.????
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Re: Manager's Manual a requirement, have you read the manual

Postby mflorell » Thu Dec 08, 2016 6:31 am

The 2.13 version of the manuals were released a couple weeks ago.
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Re: Manager's Manual a requirement, have you read the manual

Postby arunkooods » Sat Sep 09, 2017 5:02 am

I have bought the manuals and joined the party.
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Re: Manager's Manual a requirement, have you read the manual

Postby vijaydsk » Wed Dec 06, 2017 7:27 pm

purchased the manuals... awaiting for the delivery :)
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Re: Manager's Manual a requirement, have you read the manual

Postby Scripts » Thu Jul 19, 2018 1:15 pm

sometimes or oftentimes, no or little time to read like on my part since if i'm not on monitoring, i go to workstations or cubicles supporting agents since i'm assigned to do multi-tasking also as back end support :P
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Re:

Postby darkwatergroup11 » Tue Aug 18, 2020 12:55 pm

Op3r wrote:Wow nobody really reads the stickies.

I am quite tired of replying have you read the manager's manual?


I don't think I've ever read a manual but I'm stuck! looks like I have no choice and I'm about to em barque on a thrilling page turner. Hope no one expects me to give an oral report on it after. :lol:
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Re: Manager's Manual a requirement, have you read the manual

Postby mflorell » Tue Aug 18, 2020 2:25 pm

As I always tell people during training about the manuals: "I don't mind if you fall asleep reading it, because I fell asleep writing it" :)
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Re: Manager's Manual a requirement, have you read the manual

Postby carpenox » Tue Aug 18, 2020 3:09 pm

LOL Matt.....I honestly havent read much of it...
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Re: Manager's Manual a requirement, have you read the manual

Postby pikalla » Mon Sep 07, 2020 11:13 am

hello to all the vicidial team , thanks for this gifts
I use version 2.14-766a
Build: 200816-0912
I installed asterisk 13.14.1
After the installation I create an agent, a campaign, but I can't create a lead and add a phone
When I create a lead I am told error went to see the previous configuration and when adding the phone I fill in all the fields and I save and I am told phone added but I do not see it at the platform level
thank you for helping me
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Re: Manager's Manual a requirement, have you read the manual

Postby carpenox » Mon Sep 07, 2020 12:18 pm

pikalla, again this doesnt go here and i answered your other post
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