by mflorell » Wed Jan 03, 2018 4:43 pm
in server settings:
System Performance - not much affect on performance, especially if archived daily
Server Logs - these are on the dialers only, We haven't seen too much impact from leaving these on
AGI Output - same as Server Logs
Carrier Logging Active - as long as the logs are archived daily, they aren't a problem
In system setings
Carrier Logging Active - as long as the logs are archived daily, they aren't a problem
Gather Asterisk Output - only a few thousand lines per dialer at any time, not much load
Enhanced Disconnect Logging - as long as the logs are archived daily, they aren't a problem
Campaign settings:
Auto Trim Hopper - Turn it off, but you should only set the hopper as high as needed to place calls for a campaign for a few minutes
DNC check - All of our high-volume dialing clients have this on.
Filter - Simple filters are best and usually don't cause any performance issues
Hopper Level - The hopper can get too big and cause issues
Phone server log in - Phone Login Load Balancing is best, do not overload dialing servers, if they are overloaded, just add more of them
Anything else I could turn off to preserve resources?
- only set campaigns to Active=Y if you are dialing on them, as soon as you are done, set them to inactive.
- keep only lists you are dialing on right now set to active, set others to inactive.
- if there are over 400,000 leads in the active lists for a campaign at any one time, it will cause database slowdowns. Rotate your lists active/inactive through your day to avoid this