Multi daemon vicidial?

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Multi daemon vicidial?

Postby carpenox » Sat Aug 01, 2020 12:07 pm

Is that a possibility? To have several smaller clients running on one beast of a server? without virtualization. Any way to get that setup?

Nox
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Re: Multi daemon vicidial?

Postby williamconley » Thu Aug 06, 2020 3:55 pm

This is known as Multi-Tenant. It's also why the Admin User Group function exists. It's not complete, but it's good enough for some.

You'll have to test the admin user group feature by applying the Admin User Group you created for the new client to as many modules as possible, then log in as that new user (in the new user group) and see if you are able to access anything you shouldn't.

If you find that this user can access something they shouldn't see, ask here and someone will see if there's a way to solve it without writing code.

Note that this does not block agents from ... tampering. Agents can still call other agents by direct dial, which can be resolved by changing the "context" in admin->phones for the agents for the new client.

Happy Hunting! 8-)
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Re: Multi daemon vicidial?

Postby carpenox » Thu Aug 06, 2020 10:08 pm

OK I didn't think of that idea because I was thinknig at the end of the day, each could see each others campaigns at the least, but I guess there is a way to limit with user groups for certain campaigns as well. Also I have been using the suggestion you gave me for carrier. Can you suggest a secondary for congestion or cancel times? 503's n such im getting a lot of with the current one.
2 x Intel Xeon X3450 at 2.66GHz | 16GB DDR4
ViciBox v9.0.3 | Version: 2.14-769a | BUILD: 200912-0922 | SVN Version: 3297 | DB Schema Version: 1606 | Asterisk 13.34.0
http://www.CyburityLLC.com -: 844-PC-SATA-2 - :- www.contactcentersRus.com
carpenox
 
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Joined: Wed Apr 08, 2020 2:02 am
Location: Deerfied Beach, FL

Re: Multi daemon vicidial?

Postby williamconley » Thu Aug 06, 2020 10:28 pm

We introduce clients to carriers all the time. Emphasis on the "clients". 8-)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: NonDisruptive Lead Loader for Enterprise Vicidial Clusters.
(IE: Keep on dialing even while loading large lists!)
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