Multiple Server Questions

[mikefink80]

I have a few questions involving a multiple server setup that I have recently implemented.

Until the end of last week I was running my call center off of a single server setup using 2.0.5. The load on the machine was getting a bit high so I decided to install Vicibox server on a quad core machine I recently purchased. The reason I decided to install vicibox was to have all the components necessary on the new server in case the machine I was using ever went down.

Currently I am using the new machine with vicibox on it solely as a web and database server while I use the older machine as our vicidial/asterisk server in a 2 server setup. I setup the new db/web server as a 2nd server through the admin pages in vicidial and disabled it completely for fast activation since I don't plan on using it to dial unless necessary.

My first few questions are related to the keepalives, perl scripts and cron jobs that are setup with vicibox. Would you recommend:

1.) disabling them all so none of them run on the db/web server while the other server is working?

2.) disabling the ones that are only supposed to be on one machine in a multiple dialer environment? If so which server would you recommend disabling those on... the db/web server or the vicidial/asterisk server? Would it make sense to disable them on the vicidial/asterisk server to reduce load/CPU usage or would it not matter enough to worry about it?

I also had a question about the recordings. Right now the recordings are still being mixed and stored on the once all in one machine that is now the vicidial/asterisk server. My QC department was accessing all the recordings through a web browser from the recordings directory on the all in one server. Since I switched apache to the new machine and disabled it in the vicidial/asterisk one is there an easy way to point a directory on my new machine to the recordings directory on the old machine so my QC department can view them, or would it be easier to just keep apache enabled on the old machine and have the recordings directory be the only directory accessible? I plan on setting the recordings up on their own machine in the near future but until then I am just looking for a bit of friendly advice. Thanks for all your help!

[mflorell]

Even though you are only running one Asterisk server effectively, the LOAD_BALANCING.txt document will still have some good information for you.

I would probably recommend putting the AST_VDhopper and AST_VDadapt scripts to run on your DB/web server.

As for recordings, you should be able to run the step 3 crontab script to move all recordings to your other server. You would need to do this manually because it will probably take a while to run the first time, and you need to set the FTP variables in the astguiclient.conf file on the Asterisk server first.