All installation and configuration problems and questions
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by credrudy » Mon Jul 06, 2009 9:43 am
I am trying to understand how the queue priority works on a blended campaign. My understanding is that if you have a campaign with the Queue priority set to 30 and two In-groups one Queue priority set to 20 and on set to 40. That the one in-group set to 40 will take priority followed by the outbound calls from the campaign and then finale the in-group set to 20. Am I understanding this correctly?
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credrudy
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by mflorell » Mon Jul 06, 2009 3:11 pm
Yes, that's how it should work.
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mflorell
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by credrudy » Thu Jul 09, 2009 7:01 pm
Thanks for your help
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credrudy
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