Predictive dialing stops working

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Predictive dialing stops working

Postby Trying » Tue Aug 10, 2010 2:53 am

Hi

We have started using predictive dialing now. When we start dialing at 8 am the dialer dials very aggressively and quite a few calls are dropped because there are no agents available to take the calls. Then an hour or so later the dialer slows down completely. We will have 5 agents waiting for calls while the dialer is only making one or two calls at a time. As the morning progresses it becomes slower and slower until the dialer completely stops. I have searched the forums but cannot find an answer.

We are using Adapt Average mode. Maximum adapt dial level = 4. Adapt Override is off. We have an average of 12 agents dialing. Available Only Tally = N. Call time is set to 24hrs. Latest server time = 2000. Maximum fill calls per second = 3

Any help will be much appreciated.

An extract of our CLI now that it slowed down:

-- <Local/0466245118@default-b39e,1> Playing 'sip-silence' (language 'en')
[Aug 10 09:17:50] WARNING[16831]: file.c:1292 waitstream_core: Unexpected control subclass '-1'
[Aug 10 09:17:50] -- Executing [h@default:1] DeadAGI("Local/0466245118@default-b39e,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----25-----0") in new stack
[Aug 10 09:17:50] -- Executing [8368@default:2] AGI("DAHDI/1-1", "agi://127.0.0.1:4577/call_log") in new stack
[Aug 10 09:17:50] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Aug 10 09:17:50] -- Executing [8368@default:3] AGI("DAHDI/1-1", "agi-VDAD_ALL_outbound.agi|NORMAL-----LB") in new stack
[Aug 10 09:17:50] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Aug 10 09:17:50] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... --25-----0 completed, returning 0
[Aug 10 09:17:50] == Spawn extension (default, 0466245118, 2) exited non-zero on 'Local/0466245118@default-b39e,2'
[Aug 10 09:17:50] ERROR[16831]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Aug 10 09:17:50] ERROR[16831]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Aug 10 09:17:50] -- AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Aug 10 09:17:50] -- Executing [192*168*000*241*8600055@default:1] Goto("DAHDI/1-1", "default|8600055|1") in new stack
[Aug 10 09:17:50] -- Goto (default,8600055,1)
[Aug 10 09:17:50] -- Executing [8600055@default:1] MeetMe("DAHDI/1-1", "8600055|F") in new stack
[Aug 10 09:17:52] == Parsing '/etc/asterisk/manager.conf': [Aug 10 09:17:52] Found
[Aug 10 09:17:52] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 10 09:17:52] -- Executing [58600055@default:1] MeetMe("Local/58600055@default-8e6f,2", "8600055|Fmq") in new stack
[Aug 10 09:17:52] > Channel Local/58600055@default-8e6f,1 was answered.
[Aug 10 09:17:52] -- Executing [8309@default:1] Answer("Local/58600055@default-8e6f,1", "") in new stack
[Aug 10 09:17:52] -- Executing [8309@default:2] Monitor("Local/58600055@default-8e6f,1", "wav|20100810-091750_0466245118") in new stack
[Aug 10 09:17:52] -- Executing [8309@default:3] Wait("Local/58600055@default-8e6f,1", "7200") in new stack
[Aug 10 09:17:53] -- DAHDI/6-1 answered Local/0446954038@default-c0fd,2
[Aug 10 09:17:53] > Channel Local/0446954038@default-c0fd,1 was answered.
[Aug 10 09:17:53] -- Executing [8368@default:1] Playback("Local/0446954038@default-c0fd,1", "sip-silence") in new stack
[Aug 10 09:17:53] -- <Local/0446954038@default-c0fd,1> Playing 'sip-silence' (language 'en')
[Aug 10 09:17:53] WARNING[16842]: file.c:1292 waitstream_core: Unexpected control subclass '-1'
[Aug 10 09:17:53] -- Executing [h@default:1] DeadAGI("Local/0446954038@default-c0fd,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----10-----0") in new stack
[Aug 10 09:17:53] -- Executing [8368@default:2] AGI("DAHDI/6-1", "agi://127.0.0.1:4577/call_log") in new stack
[Aug 10 09:17:53] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Aug 10 09:17:53] -- Executing [8368@default:3] AGI("DAHDI/6-1", "agi-VDAD_ALL_outbound.agi|NORMAL-----LB") in new stack
[Aug 10 09:17:53] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Aug 10 09:17:53] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... --10-----0 completed, returning 0
[Aug 10 09:17:53] == Spawn extension (default, 0446954038, 2) exited non-zero on 'Local/0446954038@default-c0fd,2'
[Aug 10 09:17:53] -- AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Aug 10 09:17:53] -- Executing [192*168*000*241*8600051@default:1] Goto("DAHDI/6-1", "default|8600051|1") in new stack
[Aug 10 09:17:53] -- Goto (default,8600051,1)
[Aug 10 09:17:53] -- Executing [8600051@default:1] MeetMe("DAHDI/6-1", "8600051|F") in new stack
[Aug 10 09:17:54] == Manager 'sendcron' logged off from 127.0.0.1
dialer2*CLI>


Screen -ls

There are screens on:
3761.ASTsend (Detached)
3758.ASTupdate (Detached)
3627.ASTVDautoFILL (Detached)
3670.asterisk (Detached)
3624.ASTfastlog (Detached)
3953.ASTVDremote (Detached)
3764.ASTlisten (Detached)
3665.astshell20100808194206 (Detached)
26905.ASTVDadapt (Detached)
3612.ASTVDauto (Detached)
10 Sockets in /var/run/screens/S-root.


Crontab

### keepalive script for astguiclient processes
* * * * * /usr/share/astguiclient/ADMIN_keepalive_ALL.pl

### fix the vicidial_agent_log once every hour and the full day run at night
33 * * * * /usr/share/astguiclient/AST_cleanup_agent_log.pl
50 0 * * * /usr/share/astguiclient/AST_cleanup_agent_log.pl --last-24hours
## uncomment below if using QueueMetrics
#*/5 * * * * /usr/share/astguiclient/AST_cleanup_agent_log.pl --only-qm-live-call-check
## uncomment below if using Vtiger
#1 1 * * * /usr/share/astguiclient/Vtiger_optimize_all_tables.pl --quiet

### updater for VICIDIAL hopper
* * * * * /usr/share/astguiclient/AST_VDhopper.pl -q

### adjust the GMT offset for the leads in the vicidial_list table
1 1,7 * * * /usr/share/astguiclient/ADMIN_adjust_GMTnow_on_leads.pl --debug --postal-code-gmt

### optimize the database tables within the asterisk database
3 1 * * * /usr/share/astguiclient/AST_DB_optimize.pl

### VICIDIAL agent time log weekly summary report generation
2 0 * * 0 /usr/share/astguiclient/AST_agent_week.pl

### roll logs monthly on high-volume dialing systems
#30 1 1 * * /usr/share/astguiclient/ADMIN_archive_log_tables.pl

### recording mixing/compressing/ftping scripts
#0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_mix.pl
0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_mix.pl --MIX
0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_VDonly.pl
1,4,7,10,13,16,19,22,25,28,31,34,37,40,43,46,49,52,55,58 * * * * /usr/share/astguiclient/AST_CRON_audio_2_compress.pl --MP3
2,5,8,11,14,17,20,23,26,29,32,35,38,41,44,47,50,53,56,59 * * * * /usr/share/astguiclient/AST_CRON_audio_3_ftp.pl --MP3

### kill Hangup script for Asterisk updaters
* * * * * /usr/share/astguiclient/AST_manager_kill_hung_congested.pl

### updater for voicemail
* * * * * /usr/share/astguiclient/AST_vm_update.pl

### updater for conference validator
* * * * * /usr/share/astguiclient/AST_conf_update.pl

### flush queue DB table every hour for entries older than 1 hour
11 * * * * /usr/share/astguiclient/AST_flush_DBqueue.pl -q

"/tmp/crontab.XXXXJ0Gy9E" 57L, 2943C
Vicibox Redux 3.1.14 64 bit
Asterisk: 1.4.39.2-vici | VERSION: 2.8-433a | BUILD: 140411-1434
Sangoma A102D/E1
Servers: 1 x Database; 1 x Web; 6 x Telephony; 2 x Archive
Outbound and blended ratio 3:1 with full voice recording
No additional software
Trying
 
Posts: 865
Joined: Sun Sep 09, 2007 8:41 am
Location: South Africa

Postby Trying » Tue Aug 10, 2010 4:12 am

Now at 11 am the dialer completely stopped dialing for about 5 min.

'Local/58600062@default-c3e2,2'
[Aug 10 11:09:06] -- Executing [h@default:1] DeadAGI("Local/58600062@default-c3e2,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 10 11:09:06] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 10 11:09:06] == Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600062@default-c3e2,1'
[Aug 10 11:09:06] -- Executing [h@default:1] DeadAGI("Local/58600062@default-c3e2,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 10 11:09:06] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 10 11:09:06] == Parsing '/etc/asterisk/manager.conf': [Aug 10 11:09:06] Found
[Aug 10 11:09:06] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 10 11:09:06] == Spawn extension (default, 58600062, 1) exited non-zero on 'Local/58600062@default-2734,2'
[Aug 10 11:09:06] -- Executing [h@default:1] DeadAGI("Local/58600062@default-2734,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 10 11:09:06] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 10 11:09:06] == Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600062@default-2734,1'
[Aug 10 11:09:06] -- Executing [h@default:1] DeadAGI("Local/58600062@default-2734,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 10 11:09:06] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 10 11:09:07] == Parsing '/etc/asterisk/manager.conf': [Aug 10 11:09:07] Found
[Aug 10 11:09:07] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 10 11:09:07] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 10 11:09:08] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 10 11:09:08] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 10 11:09:08] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 10 11:09:08] == Manager 'sendcron' logged off from 127.0.0.1
dialer2*CLI>


It then starts dialing again but only 1 or two calls at a time while 5 agents are waiting. It dials, stops all the time.

-- Goto (default,78600055,1)
[Aug 10 11:14:34] -- Executing [78600055@default:1] MeetMe("Local/192*168*000*241*78600055@default-3362,2", "8600055|Fq") in new stack
[Aug 10 11:14:34] > Channel Local/192*168*000*241*78600055@default-3362,1 was answered.
[Aug 10 11:14:34] -- Executing [83047777777777@vicidial-auto:1] Answer("Local/192*168*000*241*78600055@default-3362,1", "") in new stack
[Aug 10 11:14:34] -- Executing [83047777777777@vicidial-auto:2] Playback("Local/192*168*000*241*78600055@default-3362,1", "ding") in new stack
[Aug 10 11:14:34] -- <Local/192*168*000*241*78600055@default-3362,1> Playing 'ding' (language 'en')
[Aug 10 11:14:34] WARNING[13358]: file.c:1292 waitstream_core: Unexpected control subclass '-1'
[Aug 10 11:14:34] WARNING[13358]: file.c:1292 waitstream_core: Unexpected control subclass '-1'
[Aug 10 11:14:35] -- Executing [83047777777777@vicidial-auto:3] Hangup("Local/192*168*000*241*78600055@default-3362,1", "") in new stack
[Aug 10 11:14:35] == Spawn extension (vicidial-auto, 83047777777777, 3) exited non-zero on 'Local/192*168*000*241*78600055@default-3362,1'
[Aug 10 11:14:35] -- Executing [h@vicidial-auto:1] DeadAGI("Local/192*168*000*241*78600055@default-3362,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Aug 10 11:14:35] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 10 11:14:35] == Spawn extension (default, 78600055, 1) exited non-zero on 'Local/192*168*000*241*78600055@default-3362,2'
[Aug 10 11:14:35] -- Executing [h@default:1] DeadAGI("Local/192*168*000*241*78600055@default-3362,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 10 11:14:35] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 10 11:14:35] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Aug 10 11:14:35] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Aug 10 11:14:36] == Parsing '/etc/asterisk/manager.conf': [Aug 10 11:14:36] Found
[Aug 10 11:14:36] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 10 11:14:36] -- Executing [h@default:1] DeadAGI("Local/8600054@default-7f70,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----75-----67") in new stack
[Aug 10 11:14:36] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... -75-----67 completed, returning 0
[Aug 10 11:14:36] -- Hungup 'DAHDI/1-1'
[Aug 10 11:14:36] == Spawn extension (default, 0437481254, 2) exited non-zero on 'Local/8600054@default-7f70,1'
[Aug 10 11:14:36] == Spawn extension (default, 8600054, 1) exited non-zero on 'Local/8600054@default-7f70,2'
[Aug 10 11:14:36] -- Executing [h@default:1] DeadAGI("Local/8600054@default-7f70,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 10 11:14:36] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Aug 10 11:14:36] == Parsing '/etc/asterisk/manager.conf': [Aug 10 11:14:36] Found
[Aug 10 11:14:36] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 10 11:14:36] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 10 11:14:36] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Aug 10 11:14:36] == Parsing '/etc/asterisk/manager.conf': [Aug 10 11:14:36] Found
[Aug 10 11:14:36] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 10 11:14:36] == Spawn extension (default, 58600054, 1) exited non-zero on 'Local/58600054@default-f55c,2'
[Aug 10 11:14:36] -- Executing [h@default:1] DeadAGI("Local/58600054@default-f55c,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 10 11:14:36] ERROR[13344]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Aug 10 11:14:36] -- AGI Script agi-VDAD_ALL_inbound.agi completed, returning 0
[Aug 10 11:14:36] -- Executing [192*168*000*241*8600055@default:1] Goto("DAHDI/50-1", "default|8600055|1") in new stack
[Aug 10 11:14:36] -- Goto (default,8600055,1)
[Aug 10 11:14:36] -- Executing [8600055@default:1] MeetMe("DAHDI/50-1", "8600055|F") in new stack
[Aug 10 11:14:36] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 10 11:14:36] == Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600054@default-f55c,1'
[Aug 10 11:14:36] -- Executing [h@default:1] DeadAGI("Local/58600054@default-f55c,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 10 11:14:36] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 10 11:14:36] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 10 11:14:37] == Parsing '/etc/asterisk/manager.conf': [Aug 10 11:14:37] Found
[Aug 10 11:14:37] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 10 11:14:37] -- Executing [58600055@default:1] MeetMe("Local/58600055@default-7fd4,2", "8600055|Fmq") in new stack
[Aug 10 11:14:37] > Channel Local/58600055@default-7fd4,1 was answered.
[Aug 10 11:14:37] -- Executing [8309@default:1] Answer("Local/58600055@default-7fd4,1", "") in new stack
[Aug 10 11:14:37] -- Executing [8309@default:2] Monitor("Local/58600055@default-7fd4,1", "wav|20100810-111435_0443431688") in new stack
[Aug 10 11:14:37] -- Executing [8309@default:3] Wait("Local/58600055@default-7fd4,1", "7200") in new stack


DIAL LEVEL: 1.0 TRUNK SHORT/FILL: 0 / 0 FILTER: NONE TIME: 2010-08-10 11:18:29
DIALABLE LEADS: 83985 CALLS TODAY: 1038 AVG AGENTS: 6.5 DIAL METHOD: ADAPT_AVERAGE
HOPPER LEVEL: 200 DROPPED / ANSWERED: 61 / 482 DL DIFF: 3.5 STATUSES: NEW
LEADS IN HOPPER: 363 DROPPED PERCENT: 12.66% DIFF: 53.85% ORDER: DOWN
Vicibox Redux 3.1.14 64 bit
Asterisk: 1.4.39.2-vici | VERSION: 2.8-433a | BUILD: 140411-1434
Sangoma A102D/E1
Servers: 1 x Database; 1 x Web; 6 x Telephony; 2 x Archive
Outbound and blended ratio 3:1 with full voice recording
No additional software
Trying
 
Posts: 865
Joined: Sun Sep 09, 2007 8:41 am
Location: South Africa

Postby Trying » Tue Aug 10, 2010 8:28 am

Before 12 o'clock it completely stopped dialing. There is also nothing happening in the CLI (Verbosity on 20). Manual dialing is working fine though.
Vicibox Redux 3.1.14 64 bit
Asterisk: 1.4.39.2-vici | VERSION: 2.8-433a | BUILD: 140411-1434
Sangoma A102D/E1
Servers: 1 x Database; 1 x Web; 6 x Telephony; 2 x Archive
Outbound and blended ratio 3:1 with full voice recording
No additional software
Trying
 
Posts: 865
Joined: Sun Sep 09, 2007 8:41 am
Location: South Africa

Postby williamconley » Tue Aug 10, 2010 4:58 pm

stop using adapt. use "ratio" until you are more used to using the system.

set the "ratio" amount manually to keep your agents busy without dropping calls (3% is the limit in the US).
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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Postby Trying » Wed Aug 11, 2010 8:30 am

Hi

That unfortunately does not solve my problem but thanks for being the only person to respond at least. It does exactly the same in all "automatic" methods including Ratio. It is not a matter of getting "used" to the system. If it completely stops dialing then there is a problem. I am pretty sure my settings in the administrative pages are correct. The problem must be somewhere else.

So can anyone please help me with this. Otherwise Vicidial Group, could you perhaps log into my servers to check the configurations and what may cause this? (At a fee of course)
Vicibox Redux 3.1.14 64 bit
Asterisk: 1.4.39.2-vici | VERSION: 2.8-433a | BUILD: 140411-1434
Sangoma A102D/E1
Servers: 1 x Database; 1 x Web; 6 x Telephony; 2 x Archive
Outbound and blended ratio 3:1 with full voice recording
No additional software
Trying
 
Posts: 865
Joined: Sun Sep 09, 2007 8:41 am
Location: South Africa

Postby omarrodriguezt » Wed Aug 11, 2010 10:16 am

Have you run ntpdate -u x.x.x.x (your DB server IP)?
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Posts: 667
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Location: Dominican Republic

Postby williamconley » Wed Aug 11, 2010 11:54 am

my concept of troubleshooting is to take the system to a known status without any deep algorithms running and see if that works. ratio qualifies for this (and removes the likelihood that there's an extremely technical issue working).

if the system is in ratio mode and you have available agents, it should be attempting to dial. if it does not show any ringing calls but it has available agents (in "Ready" status) and it has leads in the hopper ... there is a standard method of attack.

but if you are in adapt mode, there are also algorithms in effect that can argue with the system and complicate the troubleshooting.

so ... when you are in ratio mode (being patient and following along with this troubleshooting of course, not just saying "hey! fix this for me now!"): are there leads in the hopper? does the real time indicate any calls ringing? do you have agents in the list as "ready"?

next: i've had instances where this was the case, and there were calls "stuck" in the live calls tables that were not really live. the CLI showed no live calls, but there were live calls listed in the tables ... so i deleted them. *poof* the system went back to work. a while later the same situation occurred, and i repeated my fix. ultimately i found that there were numbers in the system that were formatted incorrectly and VICIdial was trying to dial them but getting no response from the CLI, so these calls were being entered in the live calls tables but never deleted. eventually vicidial would stop dialing (too many live calls?) and just sit there.

so do you have any leads stuck in such a fashion if the above ratio scenario fits your scenario?

remember, troubleshooting on this forum is not always about "i posted my problem, now post my solution so i can go back to work", it is very often about a process, following a troubleshooting path (perhaps several) to find the real problem, and then following another process to find a solution.

so if someone asks you a question or suggests a scenario that "simplifies" the situation, it is likely to reduce the variables in the situation or at least make the variables a known set.

capisce?
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
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Postby boybawang » Wed Aug 11, 2010 12:33 pm

try doing a repair tables
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Location: Dumaguete City, Negros Oriental, Philippines

Postby Trying » Wed Aug 11, 2010 3:48 pm

William, then with all due respect you should maybe qualify in future WHY you say something. It would have made sense if you said..... in order for us to help you troubleshoot then firstly..... Simply saying STOP USING ADAPT does not provide me with any help whatsoever. I have been in these forums since 2007 and while it does not make me an IT expert it certainly made me understand how the forum works. There are no calls stuck. It is 11 o'clock at night where I am. I will try Ratio again tomorrow morning and report back. Thank you for the help. Hopefully capisce both ways....

Boybawang, how do I do that?
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Outbound and blended ratio 3:1 with full voice recording
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Postby williamconley » Wed Aug 11, 2010 4:00 pm

i don't give full explanations each time unless i get the impression that the person i'm talking to is a pure newbie and in need of "hand-holding" or in case i have seen the topic discussed a few times and some confusion over it.

also because i have VERY limited time for free support.

spending 1 minute on one answer means i have 9 more answers to give. spending 10 minutes on one answer ... my break is over and nobody else gets an answer from me for a few hours.

and don't think that's "me" that's anyone on any forum giving free advice. it's a simple matter of reality ... when i run out of time, i'm done, just like anyone else.
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Postby Trying » Wed Aug 11, 2010 4:04 pm

Sure William..... well maybe you spent more than your break time on this already :)
Vicibox Redux 3.1.14 64 bit
Asterisk: 1.4.39.2-vici | VERSION: 2.8-433a | BUILD: 140411-1434
Sangoma A102D/E1
Servers: 1 x Database; 1 x Web; 6 x Telephony; 2 x Archive
Outbound and blended ratio 3:1 with full voice recording
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Postby williamconley » Wed Aug 11, 2010 4:32 pm

worse yet i ran low on munchies and had to eat something healthy!
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Postby Trying » Mon Aug 16, 2010 7:48 am

We tried it with only Ratio dialing today. Everything goes perfectly fine and at around 2 minutes to 13:00 it just stopped dialing completely. There is also no activity in the CLI.

It is as if a setting somewhere tells it to stop dialing at that time. Local call time is set to 24hrs and latest server time to 2000. All servers are on GMT +2 and they are all synchronized to the Database server which gets its time from a time server on the net.
Vicibox Redux 3.1.14 64 bit
Asterisk: 1.4.39.2-vici | VERSION: 2.8-433a | BUILD: 140411-1434
Sangoma A102D/E1
Servers: 1 x Database; 1 x Web; 6 x Telephony; 2 x Archive
Outbound and blended ratio 3:1 with full voice recording
No additional software
Trying
 
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Postby williamconley » Mon Aug 16, 2010 8:49 am

logs from /var/log/astguiclient

check your live agent and live calls tables for entries (check against "show channels" to see if the live agents and live calls agree with actual live calls and agents)

i'd also check for damaged phone_number entries (impossible to dial entries often clog the system)
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Postby Trying » Mon Aug 16, 2010 10:31 am

I may have come across something. In the vdautodial log (copied below) I see that at the time that the dialer stopped working it kept showing 9-11 active calls in the log. Even at 13:00 when all the agents went on lunch it still shows 9-11 active calls. At that time I was looking at the Real-Time report as well as the CLI and there were no calls being placed at all.


[quote]2010-08-16 12:57:50|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:57:50|LIVE AGENTS LOGGED IN: 8 ACTIVE CALLS: 8|
2010-08-16 12:57:50|AFF1240 192.168.0.241: agents: 8 (READY: 6) dial_level: 1.1|
2010-08-16 12:57:50|AFF1240 192.168.0.241: Calls to place: 1 (9 - 8 [0 + 8|0|0]) 9 |
2010-08-16 12:57:50|CAMPAIGN DIFFERENTIAL: 10 1.7 (2.1 - 0.4)|
2010-08-16 12:57:50|LOCAL TRUNK SHORTAGE: 0|0 (9 - 60)|
2010-08-16 12:57:50|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:57:50|| number call dialed|AFF1240|V0816125750000505714|INSERT INTO vicidial_manager values('','','2010-08-16 12:57:50','NEW','N','192.168.0.241','','Originate','V0816125750000505714','Exten: 8368','Context: default','Channel: Local/0446951796@default','Priority: 1','Callerid: "V0816125750000505714" <120017011>','Timeout: 25000','','','','')|-4.00|NONE||
2010-08-16 12:57:50|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:57:50|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:57:50|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:57:50|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:57:50|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:57:50|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:57:50|| lastcalldate UPDATED 1|'1242'||
2010-08-16 12:57:50|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:57:52|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:57:52|LIVE AGENTS LOGGED IN: 8 ACTIVE CALLS: 11|
2010-08-16 12:57:52|AFF1240 192.168.0.241: agents: 8 (READY: 5) dial_level: 1.1|
2010-08-16 12:57:52|AFF1240 192.168.0.241: Calls to place: -2 (9 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:57:52|CAMPAIGN DIFFERENTIAL: 10 1.95 (2.35 - 0.4)|
2010-08-16 12:57:52|LOCAL TRUNK SHORTAGE: 0|0 (9 - 60)|
2010-08-16 12:57:52|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:57:52|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:57:52|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:57:52|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:57:52|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:57:52|| dead call vac XFERd do nothing|505711|0445359894|XFER||
2010-08-16 12:57:52|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:57:52|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:57:52|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:57:52|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:57:52|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:57:55|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:57:55|LIVE AGENTS LOGGED IN: 8 ACTIVE CALLS: 11|
2010-08-16 12:57:55|AFF1240 192.168.0.241: agents: 8 (READY: 5) dial_level: 1.1|
2010-08-16 12:57:55|AFF1240 192.168.0.241: Calls to place: -2 (9 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:57:55|CAMPAIGN DIFFERENTIAL: 10 2.25 (2.6 - 0.35)|
2010-08-16 12:57:55|LOCAL TRUNK SHORTAGE: 0|0 (9 - 60)|
2010-08-16 12:57:55|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:57:55|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:57:55|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:57:55|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:57:55|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:57:55|| dead call vac XFERd do nothing|505711|0445359894|XFER||
2010-08-16 12:57:55|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:57:55|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:57:55|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:57:55|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:57:55|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:57:57|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:57:57|LIVE AGENTS LOGGED IN: 7 ACTIVE CALLS: 10|
2010-08-16 12:57:57|AFF1240 192.168.0.241: agents: 7 (READY: 4) dial_level: 1.1|
2010-08-16 12:57:57|AFF1240 192.168.0.241: Calls to place: -2 (8 - 10 [0 + 10|0|0]) 10 |
2010-08-16 12:57:57|CAMPAIGN DIFFERENTIAL: 10 2.55 (2.8 - 0.25)|
2010-08-16 12:57:57|LOCAL TRUNK SHORTAGE: 0|0 (8 - 60)|
2010-08-16 12:57:57|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:57:57|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:57:57|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:57:57|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:57:57|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:57:57|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:57:57|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:57:57|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:57:57|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:57:57|| dead call vac XFERd do nothing|505714|0446951796|XFER||
2010-08-16 12:57:57|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:00|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:00|LIVE AGENTS LOGGED IN: 8 ACTIVE CALLS: 11|
2010-08-16 12:58:00|AFF1240 192.168.0.241: agents: 8 (READY: 4) dial_level: 1.1|
2010-08-16 12:58:00|AFF1240 192.168.0.241: Calls to place: -2 (9 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:58:00|CAMPAIGN DIFFERENTIAL: 10 2.85 (3 - 0.15)|
2010-08-16 12:58:00|LOCAL TRUNK SHORTAGE: 0|0 (9 - 60)|
2010-08-16 12:58:00|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:00|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:00|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:00|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:00|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:00|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:00|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:00|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:00|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:00|| dead call vac XFERd do nothing|505714|0446951796|XFER||
2010-08-16 12:58:00|| dead call vac XFERd do nothing|505711|0825691811|XFER||
2010-08-16 12:58:00|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:00|| lagged call vac agent DELETED 0E0|2010-08-16 11:18:00|LIVE||
2010-08-16 12:58:00|| updating server parameters 60|8365|2.00|default||
2010-08-16 12:58:02|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:02|LIVE AGENTS LOGGED IN: 9 ACTIVE CALLS: 11|
2010-08-16 12:58:02|AFF1240 192.168.0.241: agents: 9 (READY: 5) dial_level: 1.1|
2010-08-16 12:58:02|AFF1240 192.168.0.241: Calls to place: -1 (10 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:58:02|CAMPAIGN DIFFERENTIAL: 10 3.15 (3.25 - 0.1)|
2010-08-16 12:58:02|LOCAL TRUNK SHORTAGE: 0|0 (10 - 60)|
2010-08-16 12:58:02|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:02|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:02|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:02|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:02|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:02|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:02|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:02|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:02|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:02|| dead call vac XFERd do nothing|505714|0446951796|XFER||
2010-08-16 12:58:02|| dead call vac XFERd do nothing|505711|0825691811|XFER||
2010-08-16 12:58:02|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:05|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:05|LIVE AGENTS LOGGED IN: 8 ACTIVE CALLS: 11|
2010-08-16 12:58:05|AFF1240 192.168.0.241: agents: 8 (READY: 4) dial_level: 1.1|
2010-08-16 12:58:05|AFF1240 192.168.0.241: Calls to place: -2 (9 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:58:05|CAMPAIGN DIFFERENTIAL: 10 3.4 (3.45 - 0.05)|
2010-08-16 12:58:05|LOCAL TRUNK SHORTAGE: 0|0 (9 - 60)|
2010-08-16 12:58:05|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:05|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:05|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:05|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:05|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:05|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:05|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:05|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:05|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:05|| dead call vac XFERd do nothing|505714|0446951796|XFER||
2010-08-16 12:58:05|| dead call vac XFERd do nothing|505711|0825691811|XFER||
2010-08-16 12:58:05|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:08|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:08|LIVE AGENTS LOGGED IN: 9 ACTIVE CALLS: 11|
2010-08-16 12:58:08|AFF1240 192.168.0.241: agents: 9 (READY: 5) dial_level: 1.1|
2010-08-16 12:58:08|AFF1240 192.168.0.241: Calls to place: -1 (10 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:58:08|CAMPAIGN DIFFERENTIAL: 10 3.65 (3.65 - 0)|
2010-08-16 12:58:08|LOCAL TRUNK SHORTAGE: 0|0 (10 - 60)|
2010-08-16 12:58:08|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:08|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:08|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:08|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:08|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:08|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:08|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:08|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:08|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:08|| dead call vac XFERd do nothing|505714|0446951796|XFER||
2010-08-16 12:58:08|| dead call vac XFERd do nothing|505711|0825691811|XFER||
2010-08-16 12:58:08|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:10|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:10|LIVE AGENTS LOGGED IN: 8 ACTIVE CALLS: 12|
2010-08-16 12:58:10|AFF1240 192.168.0.241: agents: 8 (READY: 4) dial_level: 1.1|
2010-08-16 12:58:10|AFF1240 192.168.0.241: Calls to place: -3 (9 - 12 [0 + 12|0|0]) 12 |
2010-08-16 12:58:10|CAMPAIGN DIFFERENTIAL: 10 3.8 (3.8 - 0)|
2010-08-16 12:58:10|LOCAL TRUNK SHORTAGE: 0|0 (9 - 60)|
2010-08-16 12:58:10|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:10|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:10|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:10|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:10|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:10|| dead call vac deleted|1902|505713|V0816125732000505713|1281956278|1||OUT|25|5|30|26|31||
2010-08-16 12:58:10||SELECT result FROM vicidial_cpd_log where callerid='V0816125732000505713' order by cpd_id desc limit 1;||
2010-08-16 12:58:10||SELECT list_id from vicidial_list where lead_id='505713' limit 1;||
2010-08-16 12:58:10|| dead NA call added to log 1281956252.8708|505713|0446202883|SENT|NA|1|0|
2010-08-16 12:58:10|| dead call vac lead marked NA|505713|0446202883|SENT||
2010-08-16 12:58:10||SELECT auto_alt_dial,auto_alt_dial_statuses,use_internal_dnc,use_campaign_dnc FROM vicidial_campaigns where campaign_id='AFF1240';|NONE| ADC AFAX AB AA A B N NA DC -|NA|505713|NONE|
2010-08-16 12:58:10|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:10|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:10|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:10|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:10|| dead call vac XFERd do nothing|505714|0446951796|XFER||
2010-08-16 12:58:10|| dead call vac XFERd do nothing|505711|0825691811|XFER||
2010-08-16 12:58:10|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:10|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:13|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:13|LIVE AGENTS LOGGED IN: 8 ACTIVE CALLS: 11|
2010-08-16 12:58:13|AFF1240 192.168.0.241: agents: 8 (READY: 4) dial_level: 1.1|
2010-08-16 12:58:13|AFF1240 192.168.0.241: Calls to place: -2 (9 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:58:13|CAMPAIGN DIFFERENTIAL: 9.95 3.95 (3.95 - 0)|
2010-08-16 12:58:13|LOCAL TRUNK SHORTAGE: 0|0 (9 - 60)|
2010-08-16 12:58:13|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:13|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:13|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:13|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:13|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:13|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:13|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:13|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:13|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:13|| dead call vac XFERd do nothing|505714|0446951796|XFER||
2010-08-16 12:58:13|| dead call vac XFERd do nothing|505711|0825691811|XFER||
2010-08-16 12:58:13|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:13|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:15|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:15|LIVE AGENTS LOGGED IN: 8 ACTIVE CALLS: 11|
2010-08-16 12:58:15|AFF1240 192.168.0.241: agents: 8 (READY: 4) dial_level: 1.1|
2010-08-16 12:58:15|AFF1240 192.168.0.241: Calls to place: -2 (9 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:58:15|CAMPAIGN DIFFERENTIAL: 9.9 4.1 (4.1 - 0)|
2010-08-16 12:58:15|LOCAL TRUNK SHORTAGE: 0|0 (9 - 60)|
2010-08-16 12:58:15|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:15|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:15|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:15|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:15|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:15|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:15|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:15|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:15|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:15|| dead call vac XFERd do nothing|505714|0446951796|XFER||
2010-08-16 12:58:15|| dead call vac XFERd do nothing|505711|0825691811|XFER||
2010-08-16 12:58:15|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:15|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:18|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:18|LIVE AGENTS LOGGED IN: 8 ACTIVE CALLS: 11|
2010-08-16 12:58:18|AFF1240 192.168.0.241: agents: 8 (READY: 4) dial_level: 1.1|
2010-08-16 12:58:18|AFF1240 192.168.0.241: Calls to place: -2 (9 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:58:18|CAMPAIGN DIFFERENTIAL: 9.85 4.2 (4.2 - 0)|
2010-08-16 12:58:18|LOCAL TRUNK SHORTAGE: 0|0 (9 - 60)|
2010-08-16 12:58:18|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:18|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:18|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:18|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:18|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:18|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:18|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:18|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:18|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:18|| dead call vac XFERd do nothing|505714|0446951796|XFER||
2010-08-16 12:58:18|| dead call vac XFERd do nothing|505711|0825691811|XFER||
2010-08-16 12:58:18|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:18|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:20|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:20|LIVE AGENTS LOGGED IN: 9 ACTIVE CALLS: 11|
2010-08-16 12:58:20|AFF1240 192.168.0.241: agents: 9 (READY: 5) dial_level: 1.1|
2010-08-16 12:58:20|AFF1240 192.168.0.241: Calls to place: -1 (10 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:58:20|CAMPAIGN DIFFERENTIAL: 9.8 4.3 (4.3 - 0)|
2010-08-16 12:58:20|LOCAL TRUNK SHORTAGE: 0|0 (10 - 60)|
2010-08-16 12:58:20|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:20|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:20|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:20|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:20|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:20|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:20|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:20|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:20|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:20|| dead call vac XFERd do nothing|505714|0446951796|XFER||
2010-08-16 12:58:20|| dead call vac XFERd do nothing|505711|0825691811|XFER||
2010-08-16 12:58:20|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:20|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:23|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:23|LIVE AGENTS LOGGED IN: 9 ACTIVE CALLS: 12|
2010-08-16 12:58:23|AFF1240 192.168.0.241: agents: 9 (READY: 5) dial_level: 1.1|
2010-08-16 12:58:23|AFF1240 192.168.0.241: Calls to place: -2 (10 - 12 [0 + 12|0|0]) 12 |
2010-08-16 12:58:23|CAMPAIGN DIFFERENTIAL: 9.75 4.35 (4.35 - 0)|
2010-08-16 12:58:23|LOCAL TRUNK SHORTAGE: 0|0 (10 - 60)|
2010-08-16 12:58:23|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:23|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:23|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:23|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:23|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:23|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:23|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:23|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:23|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:23|| dead call vac XFERd do nothing|505714|0446951796|XFER||
2010-08-16 12:58:23|| dead call vac XFERd do nothing|505711|0825691811|XFER||
2010-08-16 12:58:23|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:23|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:23|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:25|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:25|LIVE AGENTS LOGGED IN: 9 ACTIVE CALLS: 12|
2010-08-16 12:58:25|AFF1240 192.168.0.241: agents: 9 (READY: 5) dial_level: 1.1|
2010-08-16 12:58:25|AFF1240 192.168.0.241: Calls to place: -2 (10 - 12 [0 + 12|0|0]) 12 |
2010-08-16 12:58:25|CAMPAIGN DIFFERENTIAL: 9.7 4.4 (4.4 - 0)|
2010-08-16 12:58:25|LOCAL TRUNK SHORTAGE: 0|0 (10 - 60)|
2010-08-16 12:58:25|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:25|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:25|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:25|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:25|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:25|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:25|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:25|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:25|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:25|| dead call vac XFERd do nothing|505714|0446951796|XFER||
2010-08-16 12:58:25|| dead call vac XFERd do nothing|505711|0825691811|XFER||
2010-08-16 12:58:25|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:25|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:25|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:25|| lagged call vac agent DELETED 0E0|2010-08-16 11:18:25|LIVE||
2010-08-16 12:58:25|| updating server parameters 60|8365|2.00|default||
2010-08-16 12:58:28|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:28|LIVE AGENTS LOGGED IN: 9 ACTIVE CALLS: 12|
2010-08-16 12:58:28|AFF1240 192.168.0.241: agents: 9 (READY: 5) dial_level: 1.1|
2010-08-16 12:58:28|AFF1240 192.168.0.241: Calls to place: -2 (10 - 12 [0 + 12|0|0]) 12 |
2010-08-16 12:58:28|CAMPAIGN DIFFERENTIAL: 9.65 4.45 (4.45 - 0)|
2010-08-16 12:58:28|LOCAL TRUNK SHORTAGE: 0|0 (10 - 60)|
2010-08-16 12:58:28|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:28|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:28|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:28|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:28|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:28|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:28|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:28|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:28|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:28|| dead call vac XFERd do nothing|505714|0446951796|XFER||
2010-08-16 12:58:28|| dead call vac XFERd do nothing|505711|0825691811|XFER||
2010-08-16 12:58:28|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:28|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:28|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:30|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:30|LIVE AGENTS LOGGED IN: 8 ACTIVE CALLS: 11|
2010-08-16 12:58:30|AFF1240 192.168.0.241: agents: 8 (READY: 5) dial_level: 1.1|
2010-08-16 12:58:30|AFF1240 192.168.0.241: Calls to place: -2 (9 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:58:30|CAMPAIGN DIFFERENTIAL: 9.6 4.5 (4.5 - 0)|
2010-08-16 12:58:30|LOCAL TRUNK SHORTAGE: 0|0 (9 - 60)|
2010-08-16 12:58:30|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:30|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:30|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:30|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:30|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:30|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:30|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:30|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:30|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:30|| dead call vac XFERd do nothing|505711|0825691811|XFER||
2010-08-16 12:58:30|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:30|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:30|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:33|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:33|LIVE AGENTS LOGGED IN: 8 ACTIVE CALLS: 11|
2010-08-16 12:58:33|AFF1240 192.168.0.241: agents: 8 (READY: 5) dial_level: 1.1|
2010-08-16 12:58:33|AFF1240 192.168.0.241: Calls to place: -2 (9 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:58:33|CAMPAIGN DIFFERENTIAL: 9.55 4.55 (4.55 - 0)|
2010-08-16 12:58:33|LOCAL TRUNK SHORTAGE: 0|0 (9 - 60)|
2010-08-16 12:58:33|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:33|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:33|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:33|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:33|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:33|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:33|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:33|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:33|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:33|| dead call vac XFERd do nothing|505711|0825691811|XFER||
2010-08-16 12:58:33|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:33|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:33|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:36|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:36|LIVE AGENTS LOGGED IN: 8 ACTIVE CALLS: 11|
2010-08-16 12:58:36|AFF1240 192.168.0.241: agents: 8 (READY: 5) dial_level: 1.1|
2010-08-16 12:58:36|AFF1240 192.168.0.241: Calls to place: -2 (9 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:58:36|CAMPAIGN DIFFERENTIAL: 9.5 4.65 (4.65 - 0)|
2010-08-16 12:58:36|LOCAL TRUNK SHORTAGE: 0|0 (9 - 60)|
2010-08-16 12:58:36|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:36|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:36|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:36|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:36|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:36|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:36|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:36|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:36|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:36|| dead call vac XFERd do nothing|505711|0825691811|XFER||
2010-08-16 12:58:36|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:36|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:36|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:38|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:38|LIVE AGENTS LOGGED IN: 8 ACTIVE CALLS: 11|
2010-08-16 12:58:38|AFF1240 192.168.0.241: agents: 8 (READY: 5) dial_level: 1.1|
2010-08-16 12:58:38|AFF1240 192.168.0.241: Calls to place: -2 (9 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:58:38|CAMPAIGN DIFFERENTIAL: 9.45 4.7 (4.7 - 0)|
2010-08-16 12:58:38|LOCAL TRUNK SHORTAGE: 0|0 (9 - 60)|
2010-08-16 12:58:38|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:38|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:38|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:38|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:38|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:38|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:38|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:38|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:38|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:38|| dead call vac XFERd do nothing|505711|0825691811|XFER||
2010-08-16 12:58:38|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:38|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:38|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:41|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:41|LIVE AGENTS LOGGED IN: 8 ACTIVE CALLS: 11|
2010-08-16 12:58:41|AFF1240 192.168.0.241: agents: 8 (READY: 5) dial_level: 1.1|
2010-08-16 12:58:41|AFF1240 192.168.0.241: Calls to place: -2 (9 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:58:41|CAMPAIGN DIFFERENTIAL: 9.4 4.65 (4.65 - 0)|
2010-08-16 12:58:41|LOCAL TRUNK SHORTAGE: 0|0 (9 - 60)|
2010-08-16 12:58:41|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:41|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:41|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:41|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:41|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:41|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:41|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:41|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:41|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:41|| dead call vac XFERd do nothing|505711|0825691811|XFER||
2010-08-16 12:58:41|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:41|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:41|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:43|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:43|LIVE AGENTS LOGGED IN: 8 ACTIVE CALLS: 11|
2010-08-16 12:58:43|AFF1240 192.168.0.241: agents: 8 (READY: 5) dial_level: 1.1|
2010-08-16 12:58:43|AFF1240 192.168.0.241: Calls to place: -2 (9 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:58:43|CAMPAIGN DIFFERENTIAL: 9.35 4.65 (4.65 - 0)|
2010-08-16 12:58:43|LOCAL TRUNK SHORTAGE: 0|0 (9 - 60)|
2010-08-16 12:58:43|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:43|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:43|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:43|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:43|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:43|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:43|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:43|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:43|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:43|| dead call vac XFERd do nothing|505711|0825691811|XFER||
2010-08-16 12:58:43|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:43|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:43|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:46|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:46|LIVE AGENTS LOGGED IN: 8 ACTIVE CALLS: 11|
2010-08-16 12:58:46|AFF1240 192.168.0.241: agents: 8 (READY: 5) dial_level: 1.1|
2010-08-16 12:58:46|AFF1240 192.168.0.241: Calls to place: -2 (9 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:58:46|CAMPAIGN DIFFERENTIAL: 9.3 4.65 (4.65 - 0)|
2010-08-16 12:58:46|LOCAL TRUNK SHORTAGE: 0|0 (9 - 60)|
2010-08-16 12:58:46|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:46|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:46|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:46|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:46|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:46|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:46|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:46|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:46|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:46|| dead call vac XFERd do nothing|505711|0825691811|XFER||
2010-08-16 12:58:46|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:46|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:46|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:48|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:48|LIVE AGENTS LOGGED IN: 8 ACTIVE CALLS: 11|
2010-08-16 12:58:48|AFF1240 192.168.0.241: agents: 8 (READY: 5) dial_level: 1.1|
2010-08-16 12:58:48|AFF1240 192.168.0.241: Calls to place: -2 (9 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:58:48|CAMPAIGN DIFFERENTIAL: 9.25 4.7 (4.7 - 0)|
2010-08-16 12:58:48|LOCAL TRUNK SHORTAGE: 0|0 (9 - 60)|
2010-08-16 12:58:48|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:48|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:48|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:48|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:48|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:48|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:48|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:48|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:48|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:48|| dead call vac XFERd do nothing|505711|0825691811|XFER||
2010-08-16 12:58:48|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:48|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:48|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:51|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:51|LIVE AGENTS LOGGED IN: 8 ACTIVE CALLS: 11|
2010-08-16 12:58:51|AFF1240 192.168.0.241: agents: 8 (READY: 5) dial_level: 1.1|
2010-08-16 12:58:51|AFF1240 192.168.0.241: Calls to place: -2 (9 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:58:51|CAMPAIGN DIFFERENTIAL: 9.2 4.75 (4.75 - 0)|
2010-08-16 12:58:51|LOCAL TRUNK SHORTAGE: 0|0 (9 - 60)|
2010-08-16 12:58:51|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:51|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:51|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:51|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:51|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:51|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:51|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:51|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:51|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:51|| dead call vac XFERd do nothing|505711|0825691811|XFER||
2010-08-16 12:58:51|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:51|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:51|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:51|| lagged call vac agent DELETED 0E0|2010-08-16 11:18:51|LIVE||
2010-08-16 12:58:51|| updating server parameters 60|8365|2.00|default||
2010-08-16 12:58:53|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:53|LIVE AGENTS LOGGED IN: 8 ACTIVE CALLS: 10|
2010-08-16 12:58:53|AFF1240 192.168.0.241: agents: 8 (READY: 5) dial_level: 1.1|
2010-08-16 12:58:53|AFF1240 192.168.0.241: Calls to place: -1 (9 - 10 [0 + 10|0|0]) 10 |
2010-08-16 12:58:53|CAMPAIGN DIFFERENTIAL: 9.15 4.75 (4.75 - 0)|
2010-08-16 12:58:53|LOCAL TRUNK SHORTAGE: 0|0 (9 - 60)|
2010-08-16 12:58:53|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:53|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:53|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:53|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:53|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:53|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:53|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:53|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:53|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:53|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:53|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:53|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:56|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:56|LIVE AGENTS LOGGED IN: 8 ACTIVE CALLS: 10|
2010-08-16 12:58:56|AFF1240 192.168.0.241: agents: 8 (READY: 5) dial_level: 1.1|
2010-08-16 12:58:56|AFF1240 192.168.0.241: Calls to place: -1 (9 - 10 [0 + 10|0|0]) 10 |
2010-08-16 12:58:56|CAMPAIGN DIFFERENTIAL: 9.1 4.8 (4.8 - 0)|
2010-08-16 12:58:56|LOCAL TRUNK SHORTAGE: 0|0 (9 - 60)|
2010-08-16 12:58:56|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:56|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:56|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:56|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:56|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:56|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:56|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:56|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:56|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:56|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:56|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:56|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:58:58|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:58:58|LIVE AGENTS LOGGED IN: 8 ACTIVE CALLS: 10|
2010-08-16 12:58:58|AFF1240 192.168.0.241: agents: 8 (READY: 5) dial_level: 1.1|
2010-08-16 12:58:58|AFF1240 192.168.0.241: Calls to place: -1 (9 - 10 [0 + 10|0|0]) 10 |
2010-08-16 12:58:58|CAMPAIGN DIFFERENTIAL: 9.05 4.8 (4.8 - 0)|
2010-08-16 12:58:58|LOCAL TRUNK SHORTAGE: 0|0 (9 - 60)|
2010-08-16 12:58:58|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:58:58|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:58|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:58:58|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:58|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:58|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:58|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:58|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:58|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:58|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:58:58|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:58:58|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:59:01|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:59:01|LIVE AGENTS LOGGED IN: 7 ACTIVE CALLS: 10|
2010-08-16 12:59:01|AFF1240 192.168.0.241: agents: 7 (READY: 5) dial_level: 1.1|
2010-08-16 12:59:01|AFF1240 192.168.0.241: Calls to place: -2 (8 - 10 [0 + 10|0|0]) 10 |
2010-08-16 12:59:01|CAMPAIGN DIFFERENTIAL: 9 4.85 (4.85 - 0)|
2010-08-16 12:59:01|LOCAL TRUNK SHORTAGE: 0|0 (8 - 60)|
2010-08-16 12:59:01|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:59:01|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:01|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:59:01|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:01|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:01|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:01|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:01|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:01|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:01|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:01|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:01|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:59:03|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:59:03|LIVE AGENTS LOGGED IN: 6 ACTIVE CALLS: 11|
2010-08-16 12:59:03|AFF1240 192.168.0.241: agents: 6 (READY: 4) dial_level: 1.1|
2010-08-16 12:59:03|AFF1240 192.168.0.241: Calls to place: -4 (7 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:59:03|CAMPAIGN DIFFERENTIAL: 9 4.85 (4.85 - 0)|
2010-08-16 12:59:03|LOCAL TRUNK SHORTAGE: 0|0 (7 - 60)|
2010-08-16 12:59:03|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:59:03|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:03|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:59:03|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:03|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:03|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:03|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:03|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:03|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:03|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:03|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:03|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:03|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:59:06|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:59:06|LIVE AGENTS LOGGED IN: 6 ACTIVE CALLS: 11|
2010-08-16 12:59:06|AFF1240 192.168.0.241: agents: 6 (READY: 4) dial_level: 1.1|
2010-08-16 12:59:06|AFF1240 192.168.0.241: Calls to place: -4 (7 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:59:06|CAMPAIGN DIFFERENTIAL: 9 4.85 (4.85 - 0)|
2010-08-16 12:59:06|LOCAL TRUNK SHORTAGE: 0|0 (7 - 60)|
2010-08-16 12:59:06|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:59:06|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:06|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:59:06|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:06|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:06|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:06|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:06|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:06|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:06|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:06|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:06|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:06|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:59:09|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:59:09|LIVE AGENTS LOGGED IN: 6 ACTIVE CALLS: 11|
2010-08-16 12:59:09|AFF1240 192.168.0.241: agents: 6 (READY: 4) dial_level: 1.1|
2010-08-16 12:59:09|AFF1240 192.168.0.241: Calls to place: -4 (7 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:59:09|CAMPAIGN DIFFERENTIAL: 9 4.85 (4.85 - 0)|
2010-08-16 12:59:09|LOCAL TRUNK SHORTAGE: 0|0 (7 - 60)|
2010-08-16 12:59:09|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:59:09|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:09|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:59:09|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:09|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:09|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:09|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:09|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:09|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:09|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:09|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:09|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:09|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:59:11|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:59:11|LIVE AGENTS LOGGED IN: 7 ACTIVE CALLS: 11|
2010-08-16 12:59:11|AFF1240 192.168.0.241: agents: 7 (READY: 5) dial_level: 1.1|
2010-08-16 12:59:11|AFF1240 192.168.0.241: Calls to place: -3 (8 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:59:11|CAMPAIGN DIFFERENTIAL: 9 4.85 (4.85 - 0)|
2010-08-16 12:59:11|LOCAL TRUNK SHORTAGE: 0|0 (8 - 60)|
2010-08-16 12:59:11|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:59:11|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:11|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:59:11|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:11|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:11|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:11|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:11|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:11|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:11|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:11|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:11|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:11|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:59:14|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:59:14|LIVE AGENTS LOGGED IN: 6 ACTIVE CALLS: 11|
2010-08-16 12:59:14|AFF1240 192.168.0.241: agents: 6 (READY: 4) dial_level: 1.1|
2010-08-16 12:59:14|AFF1240 192.168.0.241: Calls to place: -4 (7 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:59:14|CAMPAIGN DIFFERENTIAL: 9 4.8 (4.8 - 0)|
2010-08-16 12:59:14|LOCAL TRUNK SHORTAGE: 0|0 (7 - 60)|
2010-08-16 12:59:14|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:59:14|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:14|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:59:14|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:14|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:14|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:14|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:14|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:14|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:14|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:14|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:14|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:14|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:59:16|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:59:16|LIVE AGENTS LOGGED IN: 6 ACTIVE CALLS: 11|
2010-08-16 12:59:16|AFF1240 192.168.0.241: agents: 6 (READY: 4) dial_level: 1.1|
2010-08-16 12:59:16|AFF1240 192.168.0.241: Calls to place: -4 (7 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:59:16|CAMPAIGN DIFFERENTIAL: 8.95 4.75 (4.75 - 0)|
2010-08-16 12:59:16|LOCAL TRUNK SHORTAGE: 0|0 (7 - 60)|
2010-08-16 12:59:16|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:59:16|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:16|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:59:16|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:16|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:16|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:16|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:16|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:16|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:16|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:16|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:16|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:16|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:59:16|| lagged call vac agent DELETED 0E0|2010-08-16 11:19:16|LIVE||
2010-08-16 12:59:16|| updating server parameters 60|8365|2.00|default||
2010-08-16 12:59:19|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:59:19|LIVE AGENTS LOGGED IN: 6 ACTIVE CALLS: 11|
2010-08-16 12:59:19|AFF1240 192.168.0.241: agents: 6 (READY: 4) dial_level: 1.1|
2010-08-16 12:59:19|AFF1240 192.168.0.241: Calls to place: -4 (7 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:59:19|CAMPAIGN DIFFERENTIAL: 8.9 4.7 (4.7 - 0)|
2010-08-16 12:59:19|LOCAL TRUNK SHORTAGE: 0|0 (7 - 60)|
2010-08-16 12:59:19|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:59:19|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:19|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:59:19|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:19|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:19|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:19|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:19|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:19|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:19|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:19|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:19|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:19|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:59:21|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:59:21|LIVE AGENTS LOGGED IN: 6 ACTIVE CALLS: 11|
2010-08-16 12:59:21|AFF1240 192.168.0.241: agents: 6 (READY: 4) dial_level: 1.1|
2010-08-16 12:59:21|AFF1240 192.168.0.241: Calls to place: -4 (7 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:59:21|CAMPAIGN DIFFERENTIAL: 8.85 4.65 (4.65 - 0)|
2010-08-16 12:59:21|LOCAL TRUNK SHORTAGE: 0|0 (7 - 60)|
2010-08-16 12:59:21|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:59:21|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:21|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:59:21|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:21|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:21|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:21|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:21|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:21|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:21|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:21|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:21|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:21|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:59:24|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:59:24|LIVE AGENTS LOGGED IN: 6 ACTIVE CALLS: 11|
2010-08-16 12:59:24|AFF1240 192.168.0.241: agents: 6 (READY: 4) dial_level: 1.1|
2010-08-16 12:59:24|AFF1240 192.168.0.241: Calls to place: -4 (7 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:59:24|CAMPAIGN DIFFERENTIAL: 8.8 4.6 (4.6 - 0)|
2010-08-16 12:59:24|LOCAL TRUNK SHORTAGE: 0|0 (7 - 60)|
2010-08-16 12:59:24|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:59:24|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:24|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:59:24|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:24|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:24|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:24|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:24|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:24|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:24|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:24|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:24|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:24|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:59:26|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:59:26|LIVE AGENTS LOGGED IN: 6 ACTIVE CALLS: 11|
2010-08-16 12:59:26|AFF1240 192.168.0.241: agents: 6 (READY: 4) dial_level: 1.1|
2010-08-16 12:59:26|AFF1240 192.168.0.241: Calls to place: -4 (7 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:59:26|CAMPAIGN DIFFERENTIAL: 8.75 4.55 (4.55 - 0)|
2010-08-16 12:59:26|LOCAL TRUNK SHORTAGE: 0|0 (7 - 60)|
2010-08-16 12:59:26|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:59:26|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:26|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:59:26|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:26|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:26|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:26|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:26|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:26|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:26|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:26|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:26|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:26|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:59:29|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:59:29|LIVE AGENTS LOGGED IN: 6 ACTIVE CALLS: 11|
2010-08-16 12:59:29|AFF1240 192.168.0.241: agents: 6 (READY: 4) dial_level: 1.1|
2010-08-16 12:59:29|AFF1240 192.168.0.241: Calls to place: -4 (7 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:59:29|CAMPAIGN DIFFERENTIAL: 8.7 4.5 (4.5 - 0)|
2010-08-16 12:59:29|LOCAL TRUNK SHORTAGE: 0|0 (7 - 60)|
2010-08-16 12:59:29|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:59:29|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:29|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:59:29|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:29|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:29|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:29|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:29|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:29|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:29|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:29|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:29|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:29|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:59:31|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:59:31|LIVE AGENTS LOGGED IN: 6 ACTIVE CALLS: 11|
2010-08-16 12:59:31|AFF1240 192.168.0.241: agents: 6 (READY: 4) dial_level: 1.1|
2010-08-16 12:59:31|AFF1240 192.168.0.241: Calls to place: -4 (7 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:59:31|CAMPAIGN DIFFERENTIAL: 8.65 4.45 (4.45 - 0)|
2010-08-16 12:59:31|LOCAL TRUNK SHORTAGE: 0|0 (7 - 60)|
2010-08-16 12:59:31|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:59:31|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:31|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:59:31|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:31|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:31|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:31|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:31|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:31|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:31|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:31|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:31|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:31|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:59:34|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:59:34|LIVE AGENTS LOGGED IN: 6 ACTIVE CALLS: 11|
2010-08-16 12:59:34|AFF1240 192.168.0.241: agents: 6 (READY: 4) dial_level: 1.1|
2010-08-16 12:59:34|AFF1240 192.168.0.241: Calls to place: -4 (7 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:59:34|CAMPAIGN DIFFERENTIAL: 8.6 4.4 (4.4 - 0)|
2010-08-16 12:59:34|LOCAL TRUNK SHORTAGE: 0|0 (7 - 60)|
2010-08-16 12:59:34|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:59:34|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:34|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:59:34|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:34|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:34|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:34|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:34|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:34|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:34|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:34|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:34|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:34|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:59:37|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:59:37|LIVE AGENTS LOGGED IN: 6 ACTIVE CALLS: 11|
2010-08-16 12:59:37|AFF1240 192.168.0.241: agents: 6 (READY: 4) dial_level: 1.1|
2010-08-16 12:59:37|AFF1240 192.168.0.241: Calls to place: -4 (7 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:59:37|CAMPAIGN DIFFERENTIAL: 8.55 4.35 (4.35 - 0)|
2010-08-16 12:59:37|LOCAL TRUNK SHORTAGE: 0|0 (7 - 60)|
2010-08-16 12:59:37|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:59:37|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:37|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:59:37|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:37|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:37|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:37|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:37|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:37|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:37|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:37|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:37|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:37|| logindate UPDATED 1|'AFF1240'||
2010-08-16 12:59:39|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 12:59:39|LIVE AGENTS LOGGED IN: 6 ACTIVE CALLS: 11|
2010-08-16 12:59:39|AFF1240 192.168.0.241: agents: 6 (READY: 4) dial_level: 1.1|
2010-08-16 12:59:39|AFF1240 192.168.0.241: Calls to place: -4 (7 - 11 [0 + 11|0|0]) 11 |
2010-08-16 12:59:39|CAMPAIGN DIFFERENTIAL: 8.5 4.3 (4.3 - 0)|
2010-08-16 12:59:39|LOCAL TRUNK SHORTAGE: 0|0 (7 - 60)|
2010-08-16 12:59:39|AFF1240 192.168.0.241: CALLING|
2010-08-16 12:59:39|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:39|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 12:59:39|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:39|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:39|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:39|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:39|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:39|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 12:59:39|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 12:59:39|| dead call vac XFERd do nothing|106232|

[quote:
Vicibox Redux 3.1.14 64 bit
Asterisk: 1.4.39.2-vici | VERSION: 2.8-433a | BUILD: 140411-1434
Sangoma A102D/E1
Servers: 1 x Database; 1 x Web; 6 x Telephony; 2 x Archive
Outbound and blended ratio 3:1 with full voice recording
No additional software
Trying
 
Posts: 865
Joined: Sun Sep 09, 2007 8:41 am
Location: South Africa

Postby Trying » Mon Aug 16, 2010 10:36 am

Here are some logs after 13:00

2010-08-16 13:01:00|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 13:01:00|LIVE AGENTS LOGGED IN: 1 ACTIVE CALLS: 10|
2010-08-16 13:01:00|AFF1240 192.168.0.241: agents: 1 (READY: 0) dial_level: 1.1|
2010-08-16 13:01:00|AFF1240 192.168.0.241: Calls to place: -9 (1 - 10 [0 + 10|0|0]) 10 |
2010-08-16 13:01:00|CAMPAIGN DIFFERENTIAL: 6.25 0.45 (0.45 - 0)|
2010-08-16 13:01:00|LOCAL TRUNK SHORTAGE: 0|0 (1 - 60)|
2010-08-16 13:01:00|AFF1240 192.168.0.241: CALLING|
2010-08-16 13:01:00|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:00|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 13:01:00|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:00|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:00|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:00|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:00|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:00|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:00|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:00|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:00|| logindate UPDATED 1|'AFF1240'||
2010-08-16 13:01:03|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 13:01:03|LIVE AGENTS LOGGED IN: 1 ACTIVE CALLS: 10|
2010-08-16 13:01:03|AFF1240 192.168.0.241: agents: 1 (READY: 0) dial_level: 1.1|
2010-08-16 13:01:03|AFF1240 192.168.0.241: Calls to place: -9 (1 - 10 [0 + 10|0|0]) 10 |
2010-08-16 13:01:03|CAMPAIGN DIFFERENTIAL: 6.15 0.4 (0.4 - 0)|
2010-08-16 13:01:03|LOCAL TRUNK SHORTAGE: 0|0 (1 - 60)|
2010-08-16 13:01:03|AFF1240 192.168.0.241: CALLING|
2010-08-16 13:01:03|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:03|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 13:01:03|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:03|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:03|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:03|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:03|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:03|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:03|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:03|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:03|| logindate UPDATED 1|'AFF1240'||
2010-08-16 13:01:05|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 13:01:05|LIVE AGENTS LOGGED IN: 1 ACTIVE CALLS: 10|
2010-08-16 13:01:05|AFF1240 192.168.0.241: agents: 1 (READY: 0) dial_level: 1.1|
2010-08-16 13:01:05|AFF1240 192.168.0.241: Calls to place: -9 (1 - 10 [0 + 10|0|0]) 10 |
2010-08-16 13:01:05|CAMPAIGN DIFFERENTIAL: 6.1 0.35 (0.35 - 0)|
2010-08-16 13:01:05|LOCAL TRUNK SHORTAGE: 0|0 (1 - 60)|
2010-08-16 13:01:05|AFF1240 192.168.0.241: CALLING|
2010-08-16 13:01:05|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:05|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 13:01:05|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:05|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:05|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:05|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:05|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:05|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:05|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:05|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:05|| logindate UPDATED 1|'AFF1240'||
2010-08-16 13:01:08|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 13:01:08|LIVE AGENTS LOGGED IN: 1 ACTIVE CALLS: 10|
2010-08-16 13:01:08|AFF1240 192.168.0.241: agents: 1 (READY: 0) dial_level: 1.1|
2010-08-16 13:01:08|AFF1240 192.168.0.241: Calls to place: -9 (1 - 10 [0 + 10|0|0]) 10 |
2010-08-16 13:01:08|CAMPAIGN DIFFERENTIAL: 6.05 0.3 (0.3 - 0)|
2010-08-16 13:01:08|LOCAL TRUNK SHORTAGE: 0|0 (1 - 60)|
2010-08-16 13:01:08|AFF1240 192.168.0.241: CALLING|
2010-08-16 13:01:08|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:08|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 13:01:08|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:08|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:08|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:08|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:08|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:08|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:08|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:08|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:08|| logindate UPDATED 1|'AFF1240'||
2010-08-16 13:01:11|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 13:01:11|LIVE AGENTS LOGGED IN: 1 ACTIVE CALLS: 10|
2010-08-16 13:01:11|AFF1240 192.168.0.241: agents: 1 (READY: 0) dial_level: 1.1|
2010-08-16 13:01:11|AFF1240 192.168.0.241: Calls to place: -9 (1 - 10 [0 + 10|0|0]) 10 |
2010-08-16 13:01:11|CAMPAIGN DIFFERENTIAL: 6 0.3 (0.3 - 0)|
2010-08-16 13:01:11|LOCAL TRUNK SHORTAGE: 0|0 (1 - 60)|
2010-08-16 13:01:11|AFF1240 192.168.0.241: CALLING|
2010-08-16 13:01:11|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:11|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 13:01:11|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:11|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:11|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:11|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:11|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:11|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:11|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:11|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:11|| logindate UPDATED 1|'AFF1240'||
2010-08-16 13:01:13|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 13:01:13|LIVE AGENTS LOGGED IN: 2 ACTIVE CALLS: 10|
2010-08-16 13:01:13|AFF1240 192.168.0.241: agents: 2 (READY: 1) dial_level: 1.1|
2010-08-16 13:01:13|AFF1240 192.168.0.241: Calls to place: -8 (2 - 10 [0 + 10|0|0]) 10 |
2010-08-16 13:01:13|CAMPAIGN DIFFERENTIAL: 6 0.35 (0.35 - 0)|
2010-08-16 13:01:13|LOCAL TRUNK SHORTAGE: 0|0 (2 - 60)|
2010-08-16 13:01:13|AFF1240 192.168.0.241: CALLING|
2010-08-16 13:01:13|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:13|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 13:01:13|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:13|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:13|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:13|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:13|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:13|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:13|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:13|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:13|| logindate UPDATED 1|'AFF1240'||
2010-08-16 13:01:16|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 13:01:16|LIVE AGENTS LOGGED IN: 1 ACTIVE CALLS: 10|
2010-08-16 13:01:16|AFF1240 192.168.0.241: agents: 1 (READY: 0) dial_level: 1.1|
2010-08-16 13:01:16|AFF1240 192.168.0.241: Calls to place: -9 (1 - 10 [0 + 10|0|0]) 10 |
2010-08-16 13:01:16|CAMPAIGN DIFFERENTIAL: 6 0.35 (0.35 - 0)|
2010-08-16 13:01:16|LOCAL TRUNK SHORTAGE: 0|0 (1 - 60)|
2010-08-16 13:01:16|AFF1240 192.168.0.241: CALLING|
2010-08-16 13:01:16|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:16|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 13:01:16|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:16|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:16|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:16|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:16|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:16|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:16|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:16|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:16|| logindate UPDATED 1|'AFF1240'||
2010-08-16 13:01:18|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-16 13:01:18|LIVE AGENTS LOGGED IN: 1 ACTIVE CALLS: 10|
2010-08-16 13:01:18|AFF1240 192.168.0.241: agents: 1 (READY: 0) dial_level: 1.1|
2010-08-16 13:01:18|AFF1240 192.168.0.241: Calls to place: -9 (1 - 10 [0 + 10|0|0]) 10 |
2010-08-16 13:01:18|CAMPAIGN DIFFERENTIAL: 6 0.35 (0.35 - 0)|
2010-08-16 13:01:18|LOCAL TRUNK SHORTAGE: 0|0 (1 - 60)|
2010-08-16 13:01:18|AFF1240 192.168.0.241: CALLING|
2010-08-16 13:01:18|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:18|| dead call vac XFERd do nothing|505701|0413791818|XFER||
2010-08-16 13:01:18|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:18|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:18|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:18|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:18|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:18|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:18|| dead call vac XFERd do nothing|106232|515346658|XFER||
2010-08-16 13:01:18|| dead call vac XFERd do nothing|106232|0722263237|XFER||
2010-08-16 13:01:18|| logindate UPDATED 1|'AFF1240'||
2010-08-16 13:01:21|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667|
Vicibox Redux 3.1.14 64 bit
Asterisk: 1.4.39.2-vici | VERSION: 2.8-433a | BUILD: 140411-1434
Sangoma A102D/E1
Servers: 1 x Database; 1 x Web; 6 x Telephony; 2 x Archive
Outbound and blended ratio 3:1 with full voice recording
No additional software
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Postby williamconley » Mon Aug 16, 2010 10:54 am

2010-08-16 13:01:08|LIVE AGENTS LOGGED IN: 1 ACTIVE CALLS: 10|
2010-08-16 13:01:08|AFF1240 192.168.0.241: agents: 1 (READY: 0) dial_level: 1.1|
2010-08-16 13:01:08|AFF1240 192.168.0.241: Calls to place: -9 (1 - 10 [0 + 10|0|0]) 10 |
so it thinks you have 1 active agent and 10 active calls. (live agents table and live calls / auto calls tables)

you have a problem with calls being stuck

ordinarily this has to do with invalid phone numbers being dialed because vicidial loses track (and thinks they are still live, because it never receives a response from Asterisk ... so it never deletes them)
Last edited by williamconley on Mon Aug 16, 2010 11:31 am, edited 1 time in total.
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Postby Trying » Mon Aug 16, 2010 10:57 am

Thanks for the response. How will I go about solving this?
Vicibox Redux 3.1.14 64 bit
Asterisk: 1.4.39.2-vici | VERSION: 2.8-433a | BUILD: 140411-1434
Sangoma A102D/E1
Servers: 1 x Database; 1 x Web; 6 x Telephony; 2 x Archive
Outbound and blended ratio 3:1 with full voice recording
No additional software
Trying
 
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Location: South Africa

Postby williamconley » Mon Aug 16, 2010 11:33 am

check your live agents table, live calls table, auto calls tables and see if what is in them matches the results of "show channels"

then reboot, clear everything out, and make 5-10 calls at a time until something goes wrong (until they no longer reflect reality) and find out which number(s) offended.

or you can check your vicidial_list and see if there is an error in your leads. (wrong number of digits? something that does not have a path for a valid call to be made)
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Postby cyberchoy123 » Mon Aug 16, 2010 3:36 pm

looks like were having the same issues. Trying. Is this already solved?
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Postby Trying » Mon Aug 16, 2010 4:31 pm

No. I will do the tests tomorrow morning and post the results as I go. I do hope I can get it resolved because it is very frustrating. :(
Vicibox Redux 3.1.14 64 bit
Asterisk: 1.4.39.2-vici | VERSION: 2.8-433a | BUILD: 140411-1434
Sangoma A102D/E1
Servers: 1 x Database; 1 x Web; 6 x Telephony; 2 x Archive
Outbound and blended ratio 3:1 with full voice recording
No additional software
Trying
 
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Location: South Africa

Postby williamconley » Mon Aug 16, 2010 5:25 pm

cyberchoy123 wrote:looks like were having the same issues. Trying. Is this already solved?

post the error you are seeing "the same error" rarely turns out to be "the same" for those who don't.

and you must post your configuration as well to get help

-----------

when you post, please post your entire configuration including (but not limited to) your installation method, vicidial version and build, asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box.

Similar to This:
Vicibox X.X from .iso | Vicidial X.X.X Build XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)
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Postby Trying » Tue Aug 17, 2010 4:42 am

Running DeadAGI on a live channel will cause problems, please use AGI


What does this error in the CLI mean? Could this be part of the problem?

I also noticed the following in vdautodial

2010-08-17 14:44:35|| dead call vac XFERd do nothing|505638|0448741998|XFER||
2010-08-17 14:44:35|| dead call vac XFERd do nothing|505638|0825543229|XFER||
2010-08-17 14:44:35|| dead call vac XFERd do nothing|506509|0835440149|XFER||
2010-08-17 14:44:35|| dead call vac XFERd do nothing|506516|0446950407|XFER||
2010-08-17 14:44:35|| dead call vac XFERd do nothing|506519|0413739853|XFER||


The first one has been there for an hour and a half already.

call_log:

1014 192.168.0.241 AFF1240 XFER 505638 NULL M0817143420000505638 NULL 1 0448741998 2010-08-17 14:34:20 OUT START 2010-08-17 14:34:20 NONE 0 1

vicidial_list:

505638 2010-07-27 14:26:26 2010-08-17 14:36:04 CBHOLD 1021 1242 -4.00 Y2 1 0448741998

vicidial_manager

134735 1282048460.5134 2010-08-17 14:34:20 DEAD N 192.168.0.241 DAHDI/1-1 Originate M0817143420000505638 Exten: 0448741998 Context: default Channel: Local/8600055@default/n Priority: 1 Callerid: "M0817143420000505638" <120017011> Timeout: 25000

134738 2010-08-17 14:34:21 SENT N 192.168.0.241 Originate 20100817-143420_0448 Channel: Local/58600055@default Context: default Exten: 8309 Priority: 1 Callerid: 20100817-143420_0448741998
Vicibox Redux 3.1.14 64 bit
Asterisk: 1.4.39.2-vici | VERSION: 2.8-433a | BUILD: 140411-1434
Sangoma A102D/E1
Servers: 1 x Database; 1 x Web; 6 x Telephony; 2 x Archive
Outbound and blended ratio 3:1 with full voice recording
No additional software
Trying
 
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Location: South Africa

Postby williamconley » Tue Aug 17, 2010 12:00 pm

you'll need to isolate that call and get agiout logs to find out what happened. having the error without the "command" that caused it and the conditions in place when it occurred ... makes troubleshooting hard. unless, of course, you've experienced that exact error before. i've never had it on one of my systems.

so try to find out how it happened, and the best way to do that is to find the agi and/or cli logs from that moment.
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Postby Trying » Tue Aug 17, 2010 3:43 pm

Below is the vdautodial of one of the calls (Lead 508070) when it appeared the first time and then the last entry just before it was removed. I also posted the agiout entry below that.

vdautodial

2010-08-17 18:27:43|| number call dialed|AFF1240|V0817182743000508070|INSERT INTO vicidial_manager values('','','2010-08-17 18:27:43','NEW','N','192.168.0.241','','Originate','V0817182743000508070','Exten: 8368','Context: default','Channel: Local/0114530837@default','Priority: 1','Callerid: "V0817182743000508070" <120017011>','Timeout: 25000','','','','')|-4.00|NONE||
2010-08-17 18:27:43|| number call dialed|AFF1240|V0817182743000508071|INSERT INTO vicidial_manager values('','','2010-08-17 18:27:43','NEW','N','192.168.0.241','','Originate','V0817182743000508071','Exten: 8368','Context: default','Channel: Local/0114224844@default','Priority: 1','Callerid: "V0817182743000508071" <120017011>','Timeout: 25000','','','','')|-4.00|NONE||

2010-08-17 18:27:53|SERVER CALLS PER SECOND MAXIMUM SET TO: 60 |16.6666666666667||
2010-08-17 18:27:53|LIVE AGENTS LOGGED IN: 7 ACTIVE CALLS: 9|
2010-08-17 18:27:53|OLD TRUNK SHORTS CLEARED: 1 |'','AFF1240'||
2010-08-17 18:27:53|AFF1240 192.168.0.241: agents: 7 (READY: 2) dial_level: 1.1|
2010-08-17 18:27:53|AFF1240 192.168.0.241: Calls to place: -1 (8 - 9 [0 + 9|0|0]) 9 |
2010-08-17 18:27:53|CAMPAIGN DIFFERENTIAL: 8.95 4.15 (4.15 - 0)|
2010-08-17 18:27:53|LOCAL TRUNK SHORTAGE: 0|0 (8 - 60)|
2010-08-17 18:27:53|AFF1240 192.168.0.241: CALLING|
2010-08-17 18:27:53|| dead call vac XFERd do nothing|496914|0187863225|XFER||
2010-08-17 18:27:53|| dead call vac XFERd do nothing|507979|0118944082|XFER||
2010-08-17 18:27:53|| dead call vac XFERd do nothing|508049|0733151520|XFER||
2010-08-17 18:27:53|| dead call vac XFERd do nothing|498628|0514365556|XFER||
2010-08-17 18:27:53|| dead call vac XFERd do nothing|508068|0118175607|XFER||
2010-08-17 18:27:53|| dead call vac XFERd do nothing|508069|0119156275|XFER||
2010-08-17 18:27:53|| dead call vac XFERd do nothing|508070|0114530837|XFER||

2010-08-17 18:52:47|| dead call vac XFERd do nothing|496914|0187863225|XFER||
2010-08-17 18:52:47|| dead call vac XFERd do nothing|507979|0118944082|XFER||
2010-08-17 18:52:47|| dead call vac XFERd do nothing|508070|0114530837|XFER||
2010-08-17 18:52:47|| dead call vac XFERd do nothing|508091|0114503924|XFER||
2010-08-17 18:52:47|| dead call vac XFERd do nothing|507542|0118942548|XFER||
2010-08-17 18:52:47|| dead call vac XFERd do nothing|508148|0119183548|XFER||
2010-08-17 18:52:47|| dead call vac XFERd do nothing|508150|0118923948|XFER||


agiout

2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi|Perl Environment Dump:
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi|0|NORMAL-----LB
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi|callerID changed: V0817182743000508070
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi|AGI Environment Dump:
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi| -- accountcode =
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi| -- callerid = 120017011
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi| -- calleridname = V0817182743000508070
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi| -- callingani2 = 0
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi| -- callingpres = 0
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi| -- callingtns = 0
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi| -- callington = 0
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi| -- channel = DAHDI/6-1
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi| -- context = default
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi| -- dnid = unknown
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi| -- enhanced = 0.0
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi| -- extension = 8368
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi| -- language = en
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi| -- priority = 3
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi| -- rdnis = unknown
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi| -- request = agi-VDAD_ALL_outbound.agi
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi| -- type = DAHDI
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi| -- uniqueid = 1282062463.12962
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi|AGI Variables: |1282062463.12962|DAHDI/6-1|8368|DAHDI|V0817182743000508070|V0817182743000508070|3|
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi|+++++ VDAD START : |508070|2010-08-17 18:27:53|1.4.27.1-vici |3|
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_live_agents where callerid='V0817182743000508070';|
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where callerid='V0817182743000508070' and status IN('LIVE','XFER');|
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi|-- VDAD : |1|update of vac table: V0817182743000508070
|UPDATE vicidial_auto_calls set uniqueid='1282062463.12962', channel='DAHDI/6-1',status='LIVE',stage='LIVE-0' where callerid='V0817182743000508070' order by call_time desc limit 1;|
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi||UPDATE vicidial_list set status='PU' where lead_id='508070' and status NOT IN('CALLBK');|
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi|-- VDAD vicidial_list PU update: |1|1282062463.12962|
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi||INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed,alt_dial,list_id) values('1282062463.12962','508070','AFF1240','2010-08-17 18:27:53','1282062473','QUEUE','1','0114530837','VDAD','N','NONE','1242')|
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi|-- VDAD : |508070|508070|insert to vicidial_log: 1282062463.12962
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi|-- VDAD VLE insert: |1|
|INSERT INTO vicidial_log_extended set uniqueid='1282062463.12962',server_ip='192.168.0.241',call_date='2010-08-17 18:27:53',lead_id = '508070',caller_code='V0817182743000508070',custom_call_id='';|
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '508070' and ( ( (campaign_id = 'AFF1240') and (call_time < "2010-08-17 18:27:43") ) or ( (queue_priority > '0') and (call_type='IN') and (campaign_id IN('Vox')) ) );|
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi||SELECT count(*) FROM vicidial_live_agents where campaign_id = 'AFF1240' and last_update_time > '20100817182748';|
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi||CONCURRENT TRANSFERS AUTO SETTING: 2 (9)|
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi|-- VDAD get agent: |1|update of vla table: AFF1240|192.168.0.241
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='508070',uniqueid='1282062463.12962', channel='DAHDI/6-1', call_server_ip='192.168.0.241', callerid='V0817182743000508070',comments='AUTO' where status = 'READY' and lead_id<1 and campaign_id='AFF1240' and last_update_time > '20100817182748' order by campaign_weight desc,last_call_finish limit 1;|
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi||SELECT conf_exten,user,extension,server_ip,ra_user FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id='AFF1240' and callerid='V0817182743000508070' and channel='DAHDI/6-1' order by last_call_time limit 1;|
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi|-- VDAD XFER REMOTE: |1|update of vac table: V0817182743000508070
|UPDATE vicidial_auto_calls set status='XFER', stage='XFER-0', extension='192*168*000*241*8600062' where callerid='V0817182743000508070';|
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi|exiting the VDAD app, transferring call to 192*168*000*241*8600062
2010-08-17 18:27:53|agi-VDAD_ALL_outbound.agi|XXXXXXXXXX VDAD transferred: start|stop 2010-08-17 18:27:53|2010-08-17 18:27:53


Some of the other calls being stuck do not show in agiout at all.

For some other calls within the vdautodial log the entries below show. These seem to be the "good" ones though because they don't become stuck.

dead call vac deleted|2891|508144|V0817185130000508144|1282063916|1||OUT|25|5|30|26|31||
2010-08-17 18:52:08||SELECT result FROM vicidial_cpd_log where callerid='V0817185130000508144' order by cpd_id desc limit 1;||
2010-08-17 18:52:08||SELECT list_id from vicidial_list where lead_id='508144' limit 1;||
2010-08-17 18:52:08|| dead NA call added to log 1282063890.13353|508144|0113914160|SENT|NA|1|0|
2010-08-17 18:52:08|| dead call vac lead marked NA|508144|0113914160|SENT||
2010-08-17 18:52:08||SELECT auto_alt_dial,auto_alt_dial_statuses,use_internal_dnc,use_campaign_dnc FROM vicidial_campaigns where campaign_id='AFF1240';|NONE| ADC AFAX AB AA A B N NA DC -|NA|508144|NONE|
2010-08-17 18:52:08|| logindate UPDATED 1|'AFF1240'||
2010-08-17 18:52:08|| lagged call vac agent DELETED 0E0|2010-08-17 17:12:08|LIVE||
2010-08-17 18:52:08|| updating server parameters 60|8365|2.00|default||
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Postby williamconley » Tue Aug 17, 2010 5:05 pm

ok, those are the agi/vd logs during the occurrence.

now how about a cli and description of what actually happened? was this a transfer, an autodial call that landed in an agent meetme room, or did it get disconnected ...?
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Postby Trying » Wed Aug 18, 2010 8:11 am

I will only let one agent dial tomorrow so that I can isolate the problem calls on the CLI.

In the meantime I see a lot of these waitstream_core errors and it seems many of these calls are stuck as dead calls.


= Manager 'sendcron' logged off from 127.0.0.1
[Aug 18 14:57:57] -- Hungup 'DAHDI/7-1'
[Aug 18 14:57:57] == Spawn extension (default, 0113163077, 2) exited non-zero on 'Local/0113163077@default-a24f,2'
[Aug 18 14:57:57] -- Executing [h@default:1] DeadAGI("Local/0113163077@default-a24f,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0-----CANCEL----------") in new stack
[Aug 18 14:57:57] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 18 14:57:59] -- DAHDI/3-1 answered Local/0119132833@default-f26b,2
[Aug 18 14:57:59] > Channel Local/0119132833@default-f26b,1 was answered.
[Aug 18 14:57:59] -- Executing [8368@default:1] Playback("Local/0119132833@default-f26b,1", "sip-silence") in new stack
[Aug 18 14:57:59] -- <Local/0119132833@default-f26b,1> Playing 'sip-silence' (language 'en')
[Aug 18 14:57:59] WARNING[24225]: file.c:1292 waitstream_core: Unexpected control subclass '-1'
[Aug 18 14:57:59] -- Executing [h@default:1] DeadAGI("Local/0119132833@default-f26b,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----5-----0") in new stack
[Aug 18 14:57:59] -- Executing [8368@default:2] AGI("DAHDI/3-1", "agi://127.0.0.1:4577/call_log") in new stack
[Aug 18 14:57:59] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Aug 18 14:57:59] -- Executing [8368@default:3] AGI("DAHDI/3-1", "agi-VDAD_ALL_outbound.agi|NORMAL-----LB") in new stack
[Aug 18 14:57:59] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Aug 18 14:57:59] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---5-----0 completed, returning 0
[Aug 18 14:57:59] == Spawn extension (default, 0119132833, 2) exited non-zero on 'Local/0119132833@default-f26b,2'
[Aug 18 14:57:59] == Parsing '/etc/asterisk/manager.conf': [Aug 18 14:57:59] Found
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Postby williamconley » Wed Aug 18, 2010 9:45 am

0119132833
have you tried dialing this number to see if it is valid? what country are you dialing in?
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Postby Trying » Wed Aug 18, 2010 10:02 am

Yes, I tried the number straight through Asterisk now and it is valid. I am dialing in South Africa.
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Postby williamconley » Wed Aug 18, 2010 10:31 am

now you just need to find one that actually got "stuck" so we can analyze that one.
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Postby Trying » Wed Aug 18, 2010 10:37 am

Look how many I sit with at the moment:

BLENDED-OUTBOUND-AGENTS-WAITING OVERRIDE: AFF1240 17 [1 + 16])|
2010-08-18 17:33:55|AFF1240 192.168.0.241: Calls to place: -4 (12 - 16 [1 + 16|1|0]) 17 |
2010-08-18 17:33:55|CAMPAIGN DIFFERENTIAL: 11 3.05 (3.05 - 0)|
2010-08-18 17:33:55|LOCAL TRUNK SHORTAGE: 0|0 (13 - 60)|
2010-08-18 17:33:55|AFF1240 192.168.0.241: CALLING|
2010-08-18 17:33:55|| dead call vac XFERd do nothing|507655|0118221740|XFER||
2010-08-18 17:33:55|| dead call vac XFERd do nothing|502630|0443890121|XFER||
2010-08-18 17:33:55|| dead call vac XFERd do nothing|502630|0443890121|XFER||
2010-08-18 17:33:55|| dead call vac XFERd do nothing|502630|0825511588|XFER||
2010-08-18 17:33:55|| dead call vac XFERd do nothing|502630|0825511588|XFER||
2010-08-18 17:33:55|| dead call vac XFERd do nothing|502630|0825511588|XFER||
2010-08-18 17:33:55|| dead call vac XFERd do nothing|502630|0825511588|XFER||
2010-08-18 17:33:55|| dead call vac XFERd do nothing|502630|0825511588|XFER||
2010-08-18 17:33:55|| dead call vac XFERd do nothing|502630|0825511588|XFER||
2010-08-18 17:33:55|| dead call vac XFERd do nothing|509653|0118961304|XFER||
2010-08-18 17:33:55|| dead call vac INBOUND do nothing|511231|0113948183|CLOSER||
2010-08-18 17:33:55|| dead call vac XFERd do nothing|502799|0443840492|XFER||
2010-08-18 17:33:55|| dead call vac XFERd do nothing|507862|0117404487|XFER||
2010-08-18 17:33:55|| dead call vac XFERd do nothing|507862|0117404487|XFER||
2010-08-18 17:33:55|| dead call vac XFERd do nothing|510550|0119691732|XFER||
2010-08-18 17:33:55|| dead call vac XFERd do nothing|507862|0832657806|XFER||
2010-08-18 17:33:55|| dead call vac XFERd do nothing|507862|0832657806|XFER||


I see some of them even shows more than once. :shock:

I also spoke to our carrier and they say they do not receive hangup requests for the calls that are stuck.

Thanks for all the help William. I will send the information when I have only one agent active tomorrow.

For interest sake, I had to increase the Ratio to 4 now to keep the agents busy because they don't receive calls. Then the dialer dials while no agents are even available.

9 current active calls 7 calls ringing 2 calls waiting for agents 0 calls in IVR
11 agents logged in 5 agents in calls 0 agents waiting 6 paused agents 0 agents in dead calls
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Postby williamconley » Wed Aug 18, 2010 11:57 am

if you can identify one of those "calls that are stuck" for which you did not apparently even send a hangup request ... find it in the logs. that is what the cli logs (/var/log/asterisk) and agiout, etc logs (/var/log/astguiclient) are for, so you can go in after the fact and troubleshoot a call to see what happened.

if you're not using them, turn them off, but right now you COULD be using them to find out what specifically happened to any one call that went awry. all you need to do is identify a single stuck call and follow it through.

it's gruelling, but once you do it you can often find your problem. and after you do it a few times, it's less gruelling. :)
Last edited by williamconley on Wed Aug 18, 2010 12:58 pm, edited 1 time in total.
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Postby Trying » Wed Aug 18, 2010 12:18 pm

Well I am certainly learning a lot! I didn't even know there were CLI logs. I thought I had to sit and quickly copy the live CLI when there is a problem! :oops:
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Postby williamconley » Wed Aug 18, 2010 1:00 pm

Trying wrote:Well I am certainly learning a lot! I didn't even know there were CLI logs. I thought I had to sit and quickly copy the live CLI when there is a problem! :oops:

and they are controlled via the "logger.conf" file in /etc/asterisk. after making a change to it, you must "logger reload" in asterisk, then the changes will take effect.

you can have any individual level written to any file, or several levels written. you can even show what types of items show in the console.

by default vicidial is expected them to be written to "messages" (in most installations) and it rolls the log over during boot (messages.XX).

Standard asterisk stuff, google it and it's pretty easy to make it into a useful tool. searchable, too :)
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Postby Trying » Thu Aug 19, 2010 7:10 am

We have the 12 agents on manual dial now and the problem just becomes worse and worse. At this moment there are at least 30 "stuck" calls. Sometimes they even get a second call in their conference rooms and then the system freezes so they have to log out and back in. I do not see any load issues.

This is an example of a call I traced. Firstly the agent dialed the landline number 0118076423 on lead 512362. There was no answer so he tried the alt_number 0834096820 which is a mobile number. This call was a voicemail. He then moved onto the next lead 512372 and dialed 0118833330. The phone was not answered. He then phoned the alternative number of this lead and the phone was answered (0833318199). In the first call the full recordings of all four calls are included and in the mobile call the last three calls. On the second lead both those calls are in both recordings. So the last lead's recording is also in the previous lead's two recordings. All 4 the numbers show as dead in the vdautodial log.

None of these numbers are in the agiout log. I also checked the lead ID's.

Any help will be much appreciated!


CLI Log


[/quote][Aug 19 11:48:43] DEBUG[3812] chan_dahdi.c: Queuing frame from PRI_EVENT_PROGRESS on channel 0/5 span 1
[Aug 19 11:48:43] VERBOSE[7529] logger.c: [Aug 19 11:48:43] -- DAHDI/5-1 is making progress passing it to Local/8600053@default-8ee2,1
[Aug 19 11:48:43] VERBOSE[7529] logger.c: [Aug 19 11:48:43] -- DAHDI/5-1 is making progress passing it to Local/8600053@default-8ee2,1
[Aug 19 11:48:45] VERBOSE[7786] logger.c: [Aug 19 11:48:45] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:48:45] VERBOSE[7786] logger.c: [Aug 19 11:48:45] Found
[Aug 19 11:48:45] VERBOSE[7786] logger.c: [Aug 19 11:48:45] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:48:45] VERBOSE[7787] logger.c: [Aug 19 11:48:45] -- Executing [8600059@default:1] MeetMe("Local/8600059@default-c803,2", "8600059|F") in new stack
[Aug 19 11:48:45] DEBUG[7787] app_meetme.c: Placed channel Local/8600059@default-c803,2 in DAHDI conf 1016
[Aug 19 11:48:45] VERBOSE[7786] logger.c: [Aug 19 11:48:45] > Channel Local/8600059@default-c803,1 was answered.
[Aug 19 11:48:45] VERBOSE[7788] logger.c: [Aug 19 11:48:45] -- Executing [0118076423@default:1] AGI("Local/8600059@default-c803,1", "agi://127.0.0.1:4577/call_log") in new stack
[Aug 19 11:48:45] VERBOSE[7788] logger.c: [Aug 19 11:48:45] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Aug 19 11:48:45] VERBOSE[7788] logger.c: [Aug 19 11:48:45] -- Executing [0118076423@default:2] Dial("Local/8600059@default-c803,1", "dahdi/g0/118076423||To") in new stack
[Aug 19 11:48:45] VERBOSE[7788] logger.c: [Aug 19 11:48:45] -- Requested transfer capability: 0x00 - SPEECH
[Aug 19 11:48:45] VERBOSE[7788] logger.c: [Aug 19 11:48:45] -- Called g0/118076423
[Aug 19 11:48:45] DEBUG[3812] chan_dahdi.c: Queuing frame from PRI_EVENT_PROCEEDING on channel 0/6 span 1
[Aug 19 11:48:45] VERBOSE[7788] logger.c: [Aug 19 11:48:45] -- DAHDI/6-1 is proceeding passing it to Local/8600059@default-c803,1
[Aug 19 11:48:46] DEBUG[3812] chan_dahdi.c: Queuing frame from PRI_EVENT_PROGRESS on channel 0/6 span 1
[Aug 19 11:48:46] VERBOSE[7788] logger.c: [Aug 19 11:48:46] -- DAHDI/6-1 is making progress passing it to Local/8600059@default-c803,1
[Aug 19 11:48:46] VERBOSE[7788] logger.c: [Aug 19 11:48:46] -- DAHDI/6-1 is making progress passing it to Local/8600059@default-c803,1
[Aug 19 11:48:46] VERBOSE[7793] logger.c: [Aug 19 11:48:46] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:48:46] VERBOSE[7793] logger.c: [Aug 19 11:48:46] Found
[Aug 19 11:48:46] VERBOSE[7793] logger.c: [Aug 19 11:48:46] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:48:46] VERBOSE[7526] logger.c: [Aug 19 11:48:46] == Spawn extension (default, 8600053, 1) exited non-zero on 'Local/8600053@default-8ee2,2'
[Aug 19 11:48:46] VERBOSE[7526] logger.c: [Aug 19 11:48:46] -- Executing [h@default:1] DeadAGI("Local/8600053@default-8ee2,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:48:46] VERBOSE[7526] logger.c: [Aug 19 11:48:46] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:48:46] DEBUG[7529] chan_dahdi.c: Set option AUDIO MODE, value: ON(1) on DAHDI/5-1
[Aug 19 11:48:46] DEBUG[7529] chan_dahdi.c: Not yet hungup... Calling hangup once with icause, and clearing call
[Aug 19 11:48:46] DEBUG[7529] chan_dahdi.c: Set option AUDIO MODE, value: OFF(0) on DAHDI/5-1
[Aug 19 11:48:46] VERBOSE[7529] logger.c: [Aug 19 11:48:46] -- Hungup 'DAHDI/5-1'
[Aug 19 11:48:46] VERBOSE[7529] logger.c: [Aug 19 11:48:46] == Spawn extension (default, 0117926823, 2) exited non-zero on 'Local/8600053@default-8ee2,1'
[Aug 19 11:48:46] VERBOSE[7529] logger.c: [Aug 19 11:48:46] -- Executing [h@default:1] DeadAGI("Local/8600053@default-8ee2,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0-----CANCEL----------") in new stack
[Aug 19 11:48:46] VERBOSE[7529] logger.c: [Aug 19 11:48:46] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:48:47] VERBOSE[7786] logger.c: [Aug 19 11:48:47] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:48:48] VERBOSE[7802] logger.c: [Aug 19 11:48:48] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:48:48] VERBOSE[7802] logger.c: [Aug 19 11:48:48] Found
[Aug 19 11:48:48] VERBOSE[7802] logger.c: [Aug 19 11:48:48] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:48:48] VERBOSE[7730] logger.c: [Aug 19 11:48:48] == Spawn extension (default, 58600054, 1) exited non-zero on 'Local/58600054@default-8789,2'
[Aug 19 11:48:48] VERBOSE[7730] logger.c: [Aug 19 11:48:48] -- Executing [h@default:1] DeadAGI("Local/58600054@default-8789,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:48:48] VERBOSE[7730] logger.c: [Aug 19 11:48:48] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:48:48] VERBOSE[7731] logger.c: [Aug 19 11:48:48] == Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600054@default-8789,1'
[Aug 19 11:48:48] VERBOSE[7731] logger.c: [Aug 19 11:48:48] -- Executing [h@default:1] DeadAGI("Local/58600054@default-8789,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:48:48] VERBOSE[7731] logger.c: [Aug 19 11:48:48] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:48:48] VERBOSE[7803] logger.c: [Aug 19 11:48:48] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:48:48] VERBOSE[7803] logger.c: [Aug 19 11:48:48] Found
[Aug 19 11:48:48] VERBOSE[7803] logger.c: [Aug 19 11:48:48] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:48:48] VERBOSE[7721] logger.c: [Aug 19 11:48:48] -- Executing [h@default:1] DeadAGI("Local/8600054@default-9ff9,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----18-----10") in new stack
[Aug 19 11:48:48] WARNING[7721] res_agi.c: Running DeadAGI on a live channel will cause problems, please use AGI
[Aug 19 11:48:48] VERBOSE[7804] logger.c: [Aug 19 11:48:48] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:48:48] VERBOSE[7804] logger.c: [Aug 19 11:48:48] Found
[Aug 19 11:48:48] VERBOSE[7804] logger.c: [Aug 19 11:48:48] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:48:48] VERBOSE[7721] logger.c: [Aug 19 11:48:48] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... -18-----10 completed, returning 0
[Aug 19 11:48:48] DEBUG[7721] chan_dahdi.c: Set option AUDIO MODE, value: ON(1) on DAHDI/11-1
[Aug 19 11:48:48] DEBUG[7721] chan_dahdi.c: Not yet hungup... Calling hangup once with icause, and clearing call
[Aug 19 11:48:48] DEBUG[7721] chan_dahdi.c: Set option AUDIO MODE, value: OFF(0) on DAHDI/11-1
[Aug 19 11:48:48] VERBOSE[7721] logger.c: [Aug 19 11:48:48] -- Hungup 'DAHDI/11-1'
[Aug 19 11:48:48] VERBOSE[7721] logger.c: [Aug 19 11:48:48] == Spawn extension (default, 0114476045, 2) exited non-zero on 'Local/8600054@default-9ff9,1'
[Aug 19 11:48:48] VERBOSE[7720] logger.c: [Aug 19 11:48:48] == Spawn extension (default, 8600054, 1) exited non-zero on 'Local/8600054@default-9ff9,2'
[Aug 19 11:48:48] VERBOSE[7720] logger.c: [Aug 19 11:48:48] -- Executing [h@default:1] DeadAGI("Local/8600054@default-9ff9,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:48:48] VERBOSE[7720] logger.c: [Aug 19 11:48:48] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:48:48] VERBOSE[7793] logger.c: [Aug 19 11:48:48] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:48:48] DEBUG[3812] chan_dahdi.c: Queuing frame from PRI_EVENT_PROGRESS on channel 0/2 span 1
[Aug 19 11:48:48] VERBOSE[7581] logger.c: [Aug 19 11:48:48] -- DAHDI/2-1 is making progress passing it to Local/8600060@default-31b4,1
[Aug 19 11:48:48] VERBOSE[7581] logger.c: [Aug 19 11:48:48] -- DAHDI/2-1 is making progress passing it to Local/8600060@default-31b4,1
[Aug 19 11:48:49] VERBOSE[7820] logger.c: [Aug 19 11:48:49] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:48:49] VERBOSE[7820] logger.c: [Aug 19 11:48:49] Found
[Aug 19 11:48:49] VERBOSE[7820] logger.c: [Aug 19 11:48:49] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:48:49] VERBOSE[7508] logger.c: [Aug 19 11:48:49] -- Executing [h@default:1] DeadAGI("Local/8600056@default-47dc,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----54-----42") in new stack
[Aug 19 11:48:49] WARNING[7508] res_agi.c: Running DeadAGI on a live channel will cause problems, please use AGI
[Aug 19 11:48:49] VERBOSE[7508] logger.c: [Aug 19 11:48:49] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... -54-----42 completed, returning 0
[Aug 19 11:48:49] DEBUG[7508] chan_dahdi.c: Set option AUDIO MODE, value: ON(1) on DAHDI/3-1
[Aug 19 11:48:49] DEBUG[7508] chan_dahdi.c: Not yet hungup... Calling hangup once with icause, and clearing call
[Aug 19 11:48:49] DEBUG[7508] chan_dahdi.c: Set option AUDIO MODE, value: OFF(0) on DAHDI/3-1
[Aug 19 11:48:49] VERBOSE[7508] logger.c: [Aug 19 11:48:49] -- Hungup 'DAHDI/3-1'
[Aug 19 11:48:49] VERBOSE[7508] logger.c: [Aug 19 11:48:49] == Spawn extension (default, 0117831465, 2) exited non-zero on 'Local/8600056@default-47dc,1'
[Aug 19 11:48:49] VERBOSE[7507] logger.c: [Aug 19 11:48:49] == Spawn extension (default, 8600056, 1) exited non-zero on 'Local/8600056@default-47dc,2'
[Aug 19 11:48:49] VERBOSE[7507] logger.c: [Aug 19 11:48:49] -- Executing [h@default:1] DeadAGI("Local/8600056@default-47dc,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:48:49] VERBOSE[7507] logger.c: [Aug 19 11:48:49] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:48:49] VERBOSE[7823] logger.c: [Aug 19 11:48:49] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:48:49] VERBOSE[7823] logger.c: [Aug 19 11:48:49] Found
[Aug 19 11:48:49] VERBOSE[7823] logger.c: [Aug 19 11:48:49] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:48:49] VERBOSE[7825] logger.c: [Aug 19 11:48:49] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:48:49] VERBOSE[7825] logger.c: [Aug 19 11:48:49] Found
[Aug 19 11:48:49] VERBOSE[7825] logger.c: [Aug 19 11:48:49] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:48:49] VERBOSE[6825] logger.c: [Aug 19 11:48:49] == Spawn extension (default, 58600056, 1) exited non-zero on 'Local/58600056@default-1327,2'
[Aug 19 11:48:49] VERBOSE[6825] logger.c: [Aug 19 11:48:49] -- Executing [h@default:1] DeadAGI("Local/58600056@default-1327,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:48:49] VERBOSE[7824] logger.c: [Aug 19 11:48:49] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:48:49] VERBOSE[7824] logger.c: [Aug 19 11:48:49] Found
[Aug 19 11:48:49] VERBOSE[7824] logger.c: [Aug 19 11:48:49] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:48:49] VERBOSE[6825] logger.c: [Aug 19 11:48:49] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:48:49] VERBOSE[6459] logger.c: [Aug 19 11:48:49] == Spawn extension (default, 58600056, 1) exited non-zero on 'Local/58600056@default-1bb7,2'
[Aug 19 11:48:49] VERBOSE[6459] logger.c: [Aug 19 11:48:49] -- Executing [h@default:1] DeadAGI("Local/58600056@default-1bb7,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:48:49] VERBOSE[6826] logger.c: [Aug 19 11:48:49] == Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600056@default-1327,1'
[Aug 19 11:48:49] VERBOSE[6826] logger.c: [Aug 19 11:48:49] -- Executing [h@default:1] DeadAGI("Local/58600056@default-1327,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:48:49] VERBOSE[6459] logger.c: [Aug 19 11:48:49] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:48:49] VERBOSE[6460] logger.c: [Aug 19 11:48:49] == Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600056@default-1bb7,1'
[Aug 19 11:48:49] VERBOSE[6460] logger.c: [Aug 19 11:48:49] -- Executing [h@default:1] DeadAGI("Local/58600056@default-1bb7,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:48:49] VERBOSE[6826] logger.c: [Aug 19 11:48:49] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:48:49] VERBOSE[7826] logger.c: [Aug 19 11:48:49] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:48:49] VERBOSE[7826] logger.c: [Aug 19 11:48:49] Found
[Aug 19 11:48:49] VERBOSE[7826] logger.c: [Aug 19 11:48:49] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:48:49] VERBOSE[6460] logger.c: [Aug 19 11:48:49] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:48:49] VERBOSE[7513] logger.c: [Aug 19 11:48:49] == Spawn extension (default, 58600056, 1) exited non-zero on 'Local/58600056@default-4eb9,2'
[Aug 19 11:48:49] VERBOSE[7513] logger.c: [Aug 19 11:48:49] -- Executing [h@default:1] DeadAGI("Local/58600056@default-4eb9,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:48:49] VERBOSE[7513] logger.c: [Aug 19 11:48:49] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:48:49] VERBOSE[7514] logger.c: [Aug 19 11:48:49] == Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600056@default-4eb9,1'
[Aug 19 11:48:49] VERBOSE[7514] logger.c: [Aug 19 11:48:49] -- Executing [h@default:1] DeadAGI("Local/58600056@default-4eb9,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:48:49] VERBOSE[7514] logger.c: [Aug 19 11:48:49] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:48:49] VERBOSE[7827] logger.c: [Aug 19 11:48:49] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:48:49] VERBOSE[7827] logger.c: [Aug 19 11:48:49] Found
[Aug 19 11:48:49] VERBOSE[7827] logger.c: [Aug 19 11:48:49] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:48:49] VERBOSE[7219] logger.c: [Aug 19 11:48:49] == Spawn extension (default, 58600056, 1) exited non-zero on 'Local/58600056@default-b295,2'
[Aug 19 11:48:49] VERBOSE[7219] logger.c: [Aug 19 11:48:49] -- Executing [h@default:1] DeadAGI("Local/58600056@default-b295,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:48:49] VERBOSE[7219] logger.c: [Aug 19 11:48:49] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:48:49] VERBOSE[7220] logger.c: [Aug 19 11:48:49] == Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600056@default-b295,1'
[Aug 19 11:48:49] VERBOSE[7220] logger.c: [Aug 19 11:48:49] -- Executing [h@default:1] DeadAGI("Local/58600056@default-b295,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:48:49] VERBOSE[7220] logger.c: [Aug 19 11:48:49] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:48:49] VERBOSE[7831] logger.c: [Aug 19 11:48:49] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:48:49] VERBOSE[7831] logger.c: [Aug 19 11:48:49] Found
[Aug 19 11:48:49] VERBOSE[7831] logger.c: [Aug 19 11:48:49] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:48:49] VERBOSE[7832] logger.c: [Aug 19 11:48:49] -- Executing [58600059@default:1] MeetMe("Local/58600059@default-eb0e,2", "8600059|Fmq") in new stack
[Aug 19 11:48:49] VERBOSE[7831] logger.c: [Aug 19 11:48:49] > Channel Local/58600059@default-eb0e,1 was answered.
[Aug 19 11:48:49] DEBUG[7832] app_meetme.c: Placed channel Local/58600059@default-eb0e,2 in DAHDI conf 1016
[Aug 19 11:48:49] VERBOSE[7833] logger.c: [Aug 19 11:48:49] -- Executing [8309@default:1] Answer("Local/58600059@default-eb0e,1", "") in new stack
[Aug 19 11:48:49] VERBOSE[7833] logger.c: [Aug 19 11:48:49] -- Executing [8309@default:2] Monitor("Local/58600059@default-eb0e,1", "wav|20100819-114847_0118076423") in new stack
[Aug 19 11:48:49] VERBOSE[7833] logger.c: [Aug 19 11:48:49] -- Executing [8309@default:3] Wait("Local/58600059@default-eb0e,1", "7200") in new stack
[Aug 19 11:48:50] VERBOSE[7802] logger.c: [Aug 19 11:48:50] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:48:50] VERBOSE[7803] logger.c: [Aug 19 11:48:50] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:48:50] VERBOSE[7804] logger.c: [Aug 19 11:48:50] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:48:51] VERBOSE[7820] logger.c: [Aug 19 11:48:51] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:48:51] VERBOSE[7823] logger.c: [Aug 19 11:48:51] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:48:51] VERBOSE[7825] logger.c: [Aug 19 11:48:51] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:48:51] VERBOSE[7824] logger.c: [Aug 19 11:48:51] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:48:51] VERBOSE[7826] logger.c: [Aug 19 11:48:51] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:48:51] VERBOSE[7827] logger.c: [Aug 19 11:48:51] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:48:51] VERBOSE[7831] logger.c: [Aug 19 11:48:51] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:48:51] VERBOSE[7838] logger.c: [Aug 19 11:48:51] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:48:51] VERBOSE[7838] logger.c: [Aug 19 11:48:51] Found
[Aug 19 11:48:51] VERBOSE[7838] logger.c: [Aug 19 11:48:51] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:48:51] DEBUG[7581] chan_dahdi.c: Set option AUDIO MODE, value: ON(1) on DAHDI/2-1
[Aug 19 11:48:51] DEBUG[7581] chan_dahdi.c: Not yet hungup... Calling hangup once with icause, and clearing call
[Aug 19 11:48:51] DEBUG[7581] chan_dahdi.c: Set option AUDIO MODE, value: OFF(0) on DAHDI/2-1
[Aug 19 11:48:51] VERBOSE[7581] logger.c: [Aug 19 11:48:51] -- Hungup 'DAHDI/2-1'
[Aug 19 11:48:51] VERBOSE[7581] logger.c: [Aug 19 11:48:51] == Spawn extension (default, 0117281628, 2) exited non-zero on 'Local/8600060@default-31b4,1'
[Aug 19 11:48:51] VERBOSE[7581] logger.c: [Aug 19 11:48:51] -- Executing [h@default:1] DeadAGI("Local/8600060@default-31b4,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0-----CANCEL----------") in new stack
[Aug 19 11:48:51] VERBOSE[7581] logger.c: [Aug 19 11:48:51] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:48:51] VERBOSE[7580] logger.c: [Aug 19 11:48:51] == Spawn extension (default, 8600060, 1) exited non-zero on 'Local/8600060@default-31b4,2'
[Aug 19 11:48:51] VERBOSE[7580] logger.c: [Aug 19 11:48:51] -- Executing [h@default:1] DeadAGI("Local/8600060@default-31b4,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:48:51] VERBOSE[7580] logger.c: [Aug 19 11:48:51] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:48:53] VERBOSE[7696] logger.c: [Aug 19 11:48:53] -- DAHDI/4-1 answered Local/8600058@default-5da3,1
[Aug 19 11:48:53] VERBOSE[7838] logger.c: [Aug 19 11:48:53] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:48:54] VERBOSE[7851] logger.c: [Aug 19 11:48:54] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:48:54] VERBOSE[7851] logger.c: [Aug 19 11:48:54] Found
[Aug 19 11:48:54] VERBOSE[7851] logger.c: [Aug 19 11:48:54] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:48:54] VERBOSE[7695] logger.c: [Aug 19 11:48:54] == Spawn extension (default, 8600058, 1) exited non-zero on 'Local/8600058@default-5da3,2'
[Aug 19 11:48:54] VERBOSE[7695] logger.c: [Aug 19 11:48:54] -- Executing [h@default:1] DeadAGI("Local/8600058@default-5da3,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:48:54] VERBOSE[7695] logger.c: [Aug 19 11:48:54] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:48:54] VERBOSE[7696] logger.c: [Aug 19 11:48:54] -- Executing [h@default:1] DeadAGI("Local/8600058@default-5da3,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----28-----1") in new stack
[Aug 19 11:48:54] VERBOSE[7696] logger.c: [Aug 19 11:48:54] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... --28-----1 completed, returning 0
[Aug 19 11:48:54] DEBUG[7696] chan_dahdi.c: Set option AUDIO MODE, value: ON(1) on DAHDI/4-1
[Aug 19 11:48:54] DEBUG[7696] chan_dahdi.c: Not yet hungup... Calling hangup once with icause, and clearing call
[Aug 19 11:48:54] DEBUG[7696] chan_dahdi.c: Set option AUDIO MODE, value: OFF(0) on DAHDI/4-1
[Aug 19 11:48:54] VERBOSE[7696] logger.c: [Aug 19 11:48:54] -- Hungup 'DAHDI/4-1'
[Aug 19 11:48:54] VERBOSE[7696] logger.c: [Aug 19 11:48:54] == Spawn extension (default, 0834581365, 2) exited non-zero on 'Local/8600058@default-5da3,1'
[Aug 19 11:48:54] VERBOSE[7853] logger.c: [Aug 19 11:48:54] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:48:54] VERBOSE[7853] logger.c: [Aug 19 11:48:54] Found
[Aug 19 11:48:54] VERBOSE[7853] logger.c: [Aug 19 11:48:54] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:48:54] VERBOSE[7854] logger.c: [Aug 19 11:48:54] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:48:54] VERBOSE[7854] logger.c: [Aug 19 11:48:54] Found
[Aug 19 11:48:54] VERBOSE[7854] logger.c: [Aug 19 11:48:54] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:48:54] VERBOSE[7700] logger.c: [Aug 19 11:48:54] == Spawn extension (default, 58600058, 1) exited non-zero on 'Local/58600058@default-d5c1,2'
[Aug 19 11:48:54] VERBOSE[7700] logger.c: [Aug 19 11:48:54] -- Executing [h@default:1] DeadAGI("Local/58600058@default-d5c1,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:48:54] VERBOSE[7700] logger.c: [Aug 19 11:48:54] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:48:54] VERBOSE[7701] logger.c: [Aug 19 11:48:54] == Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600058@default-d5c1,1'
[Aug 19 11:48:54] VERBOSE[7701] logger.c: [Aug 19 11:48:54] -- Executing [h@default:1] DeadAGI("Local/58600058@default-d5c1,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:48:54] VERBOSE[7701] logger.c: [Aug 19 11:48:54] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:48:56] VERBOSE[7851] logger.c: [Aug 19 11:48:56] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:48:56] VERBOSE[7853] logger.c: [Aug 19 11:48:56] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:48:56] VERBOSE[7854] logger.c: [Aug 19 11:48:56] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:48:58] VERBOSE[7866] logger.c: [Aug 19 11:48:58] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:48:58] VERBOSE[7866] logger.c: [Aug 19 11:48:58] Found
[Aug 19 11:48:58] VERBOSE[7866] logger.c: [Aug 19 11:48:58] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:48:58] VERBOSE[7866] logger.c: [Aug 19 11:48:58] > Channel SIP/cc112-0000008d was answered.
[Aug 19 11:48:58] VERBOSE[7867] logger.c: [Aug 19 11:48:58] -- Executing [8600052@default:1] MeetMe("SIP/cc112-0000008d", "8600052|F") in new stack
[Aug 19 11:48:58] VERBOSE[7867] logger.c: [Aug 19 11:48:58] == Parsing '/etc/asterisk/meetme.conf': [Aug 19 11:48:58] VERBOSE[7867] logger.c: [Aug 19 11:48:58] Found
[Aug 19 11:48:58] VERBOSE[7867] logger.c: [Aug 19 11:48:58] == Parsing '/etc/asterisk/meetme-vicidial.conf': [Aug 19 11:48:58] VERBOSE[7867] logger.c: [Aug 19 11:48:58] Found
[Aug 19 11:48:58] VERBOSE[7867] logger.c: [Aug 19 11:48:58] -- Created MeetMe conference 1015 for conference '8600052'
[Aug 19 11:48:58] VERBOSE[7867] logger.c: [Aug 19 11:48:58] -- <SIP/cc112-0000008d> Playing 'conf-onlyperson' (language 'en')
[Aug 19 11:49:00] VERBOSE[7866] logger.c: [Aug 19 11:49:00] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:00] VERBOSE[7876] logger.c: [Aug 19 11:49:00] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:00] VERBOSE[7876] logger.c: [Aug 19 11:49:00] Found
[Aug 19 11:49:00] VERBOSE[7876] logger.c: [Aug 19 11:49:00] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:00] VERBOSE[7661] logger.c: [Aug 19 11:49:00] == Spawn extension (default, 58600057, 1) exited non-zero on 'Local/58600057@default-8785,2'
[Aug 19 11:49:00] VERBOSE[7661] logger.c: [Aug 19 11:49:00] -- Executing [h@default:1] DeadAGI("Local/58600057@default-8785,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:49:00] VERBOSE[7661] logger.c: [Aug 19 11:49:00] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:49:00] VERBOSE[7662] logger.c: [Aug 19 11:49:00] == Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600057@default-8785,1'
[Aug 19 11:49:00] VERBOSE[7662] logger.c: [Aug 19 11:49:00] -- Executing [h@default:1] DeadAGI("Local/58600057@default-8785,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:49:00] VERBOSE[7662] logger.c: [Aug 19 11:49:00] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:49:00] VERBOSE[7877] logger.c: [Aug 19 11:49:00] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:00] VERBOSE[7877] logger.c: [Aug 19 11:49:00] Found
[Aug 19 11:49:00] VERBOSE[7877] logger.c: [Aug 19 11:49:00] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:00] VERBOSE[7655] logger.c: [Aug 19 11:49:00] -- Executing [h@default:1] DeadAGI("Local/8600057@default-e6f8,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----43-----27") in new stack
[Aug 19 11:49:00] WARNING[7655] res_agi.c: Running DeadAGI on a live channel will cause problems, please use AGI
[Aug 19 11:49:00] VERBOSE[7655] logger.c: [Aug 19 11:49:00] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... -43-----27 completed, returning 0
[Aug 19 11:49:00] DEBUG[7655] chan_dahdi.c: Set option AUDIO MODE, value: ON(1) on DAHDI/9-1
[Aug 19 11:49:00] DEBUG[7655] chan_dahdi.c: Not yet hungup... Calling hangup once with icause, and clearing call
[Aug 19 11:49:00] DEBUG[7655] chan_dahdi.c: Set option AUDIO MODE, value: OFF(0) on DAHDI/9-1
[Aug 19 11:49:00] VERBOSE[7655] logger.c: [Aug 19 11:49:00] -- Hungup 'DAHDI/9-1'
[Aug 19 11:49:00] VERBOSE[7655] logger.c: [Aug 19 11:49:00] == Spawn extension (default, 0114853431, 2) exited non-zero on 'Local/8600057@default-e6f8,1'
[Aug 19 11:49:00] VERBOSE[7654] logger.c: [Aug 19 11:49:00] == Spawn extension (default, 8600057, 1) exited non-zero on 'Local/8600057@default-e6f8,2'
[Aug 19 11:49:00] VERBOSE[7654] logger.c: [Aug 19 11:49:00] -- Executing [h@default:1] DeadAGI("Local/8600057@default-e6f8,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:49:00] VERBOSE[7654] logger.c: [Aug 19 11:49:00] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:49:00] VERBOSE[7878] logger.c: [Aug 19 11:49:00] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:00] VERBOSE[7878] logger.c: [Aug 19 11:49:00] Found
[Aug 19 11:49:00] VERBOSE[7878] logger.c: [Aug 19 11:49:00] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:01] DEBUG[7867] app_meetme.c: Placed channel SIP/cc112-0000008d in DAHDI conf 1015
[Aug 19 11:49:02] VERBOSE[7892] logger.c: [Aug 19 11:49:02] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:02] VERBOSE[7892] logger.c: [Aug 19 11:49:02] Found
[Aug 19 11:49:02] VERBOSE[7892] logger.c: [Aug 19 11:49:02] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:02] VERBOSE[7892] logger.c: [Aug 19 11:49:02] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:02] VERBOSE[7899] logger.c: [Aug 19 11:49:02] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:02] VERBOSE[7899] logger.c: [Aug 19 11:49:02] Found
[Aug 19 11:49:02] VERBOSE[7899] logger.c: [Aug 19 11:49:02] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:02] VERBOSE[7904] logger.c: [Aug 19 11:49:02] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:02] VERBOSE[7904] logger.c: [Aug 19 11:49:02] Found
[Aug 19 11:49:02] VERBOSE[7876] logger.c: [Aug 19 11:49:02] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:02] VERBOSE[7904] logger.c: [Aug 19 11:49:02] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:02] VERBOSE[7867] logger.c: [Aug 19 11:49:02] -- Hungup 'DAHDI/pseudo-453584679'
[Aug 19 11:49:02] VERBOSE[7867] logger.c: [Aug 19 11:49:02] == Spawn extension (default, 8600052, 1) exited non-zero on 'SIP/cc112-0000008d'
[Aug 19 11:49:02] VERBOSE[7867] logger.c: [Aug 19 11:49:02] -- Executing [h@default:1] DeadAGI("SIP/cc112-0000008d", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Aug 19 11:49:02] VERBOSE[7867] logger.c: [Aug 19 11:49:02] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:49:02] VERBOSE[7877] logger.c: [Aug 19 11:49:02] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:02] VERBOSE[7905] logger.c: [Aug 19 11:49:02] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:02] VERBOSE[7905] logger.c: [Aug 19 11:49:02] Found
[Aug 19 11:49:02] VERBOSE[7905] logger.c: [Aug 19 11:49:02] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:02] VERBOSE[7906] logger.c: [Aug 19 11:49:02] -- Executing [55558600052@default:1] MeetMeAdmin("Local/55558600052@default-8cec,2", "8600052|K") in new stack
[Aug 19 11:49:02] WARNING[7906] app_meetme.c: Conference number '8600052' not found!
[Aug 19 11:49:02] VERBOSE[7906] logger.c: [Aug 19 11:49:02] -- Executing [55558600052@default:2] Hangup("Local/55558600052@default-8cec,2", "") in new stack
[Aug 19 11:49:02] VERBOSE[7906] logger.c: [Aug 19 11:49:02] == Spawn extension (default, 55558600052, 2) exited non-zero on 'Local/55558600052@default-8cec,2'
[Aug 19 11:49:02] VERBOSE[7906] logger.c: [Aug 19 11:49:02] -- Executing [h@default:1] DeadAGI("Local/55558600052@default-8cec,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Aug 19 11:49:02] VERBOSE[7906] logger.c: [Aug 19 11:49:02] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:49:02] VERBOSE[7878] logger.c: [Aug 19 11:49:02] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:03] VERBOSE[7899] logger.c: [Aug 19 11:49:03] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:04] VERBOSE[7904] logger.c: [Aug 19 11:49:04] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:04] VERBOSE[7905] logger.c: [Aug 19 11:49:04] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:07] VERBOSE[7918] logger.c: [Aug 19 11:49:07] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:07] VERBOSE[7918] logger.c: [Aug 19 11:49:07] Found
[Aug 19 11:49:07] VERBOSE[7918] logger.c: [Aug 19 11:49:07] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:07] VERBOSE[7918] logger.c: [Aug 19 11:49:07] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:07] VERBOSE[7925] logger.c: [Aug 19 11:49:07] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:07] VERBOSE[7925] logger.c: [Aug 19 11:49:07] Found
[Aug 19 11:49:07] VERBOSE[7925] logger.c: [Aug 19 11:49:07] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:07] VERBOSE[5834] logger.c: [Aug 19 11:49:07] -- Executing [h@default:1] DeadAGI("Local/8600061@default-ac61,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----438-----421") in new stack
[Aug 19 11:49:07] WARNING[5834] res_agi.c: Running DeadAGI on a live channel will cause problems, please use AGI
[Aug 19 11:49:07] VERBOSE[5834] logger.c: [Aug 19 11:49:07] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... 38-----421 completed, returning 0
[Aug 19 11:49:07] DEBUG[5834] chan_dahdi.c: Set option AUDIO MODE, value: ON(1) on DAHDI/8-1
[Aug 19 11:49:07] DEBUG[5834] chan_dahdi.c: Not yet hungup... Calling hangup once with icause, and clearing call
[Aug 19 11:49:07] DEBUG[5834] chan_dahdi.c: Set option AUDIO MODE, value: OFF(0) on DAHDI/8-1
[Aug 19 11:49:07] VERBOSE[5834] logger.c: [Aug 19 11:49:07] -- Hungup 'DAHDI/8-1'
[Aug 19 11:49:07] VERBOSE[5834] logger.c: [Aug 19 11:49:07] == Spawn extension (default, 0116489543, 2) exited non-zero on 'Local/8600061@default-ac61,1'
[Aug 19 11:49:07] VERBOSE[5833] logger.c: [Aug 19 11:49:07] == Spawn extension (default, 8600061, 1) exited non-zero on 'Local/8600061@default-ac61,2'
[Aug 19 11:49:07] VERBOSE[5833] logger.c: [Aug 19 11:49:07] -- Executing [h@default:1] DeadAGI("Local/8600061@default-ac61,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:49:07] VERBOSE[5833] logger.c: [Aug 19 11:49:07] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:49:07] VERBOSE[7930] logger.c: [Aug 19 11:49:07] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:07] VERBOSE[7930] logger.c: [Aug 19 11:49:07] Found
[Aug 19 11:49:07] VERBOSE[7930] logger.c: [Aug 19 11:49:07] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:07] VERBOSE[5840] logger.c: [Aug 19 11:49:07] == Spawn extension (default, 58600061, 1) exited non-zero on 'Local/58600061@default-b212,2'
[Aug 19 11:49:07] VERBOSE[5840] logger.c: [Aug 19 11:49:07] -- Executing [h@default:1] DeadAGI("Local/58600061@default-b212,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:49:07] VERBOSE[7931] logger.c: [Aug 19 11:49:07] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:07] VERBOSE[7931] logger.c: [Aug 19 11:49:07] Found
[Aug 19 11:49:07] VERBOSE[7931] logger.c: [Aug 19 11:49:07] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:07] VERBOSE[5840] logger.c: [Aug 19 11:49:07] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:49:07] VERBOSE[5841] logger.c: [Aug 19 11:49:07] == Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600061@default-b212,1'
[Aug 19 11:49:07] VERBOSE[5841] logger.c: [Aug 19 11:49:07] -- Executing [h@default:1] DeadAGI("Local/58600061@default-b212,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:49:07] VERBOSE[5841] logger.c: [Aug 19 11:49:07] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:49:09] VERBOSE[7925] logger.c: [Aug 19 11:49:09] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:09] VERBOSE[7930] logger.c: [Aug 19 11:49:09] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:09] VERBOSE[7931] logger.c: [Aug 19 11:49:09] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:10] VERBOSE[7946] logger.c: [Aug 19 11:49:10] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:10] VERBOSE[7946] logger.c: [Aug 19 11:49:10] Found
[Aug 19 11:49:10] VERBOSE[7946] logger.c: [Aug 19 11:49:10] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:10] VERBOSE[7946] logger.c: [Aug 19 11:49:10] > Channel SIP/cc112-0000008e was answered.
[Aug 19 11:49:10] VERBOSE[7947] logger.c: [Aug 19 11:49:10] -- Executing [8600052@default:1] MeetMe("SIP/cc112-0000008e", "8600052|F") in new stack
[Aug 19 11:49:10] VERBOSE[7947] logger.c: [Aug 19 11:49:10] == Parsing '/etc/asterisk/meetme.conf': [Aug 19 11:49:10] VERBOSE[7947] logger.c: [Aug 19 11:49:10] Found
[Aug 19 11:49:10] VERBOSE[7947] logger.c: [Aug 19 11:49:10] == Parsing '/etc/asterisk/meetme-vicidial.conf': [Aug 19 11:49:10] VERBOSE[7947] logger.c: [Aug 19 11:49:10] Found
[Aug 19 11:49:10] VERBOSE[7947] logger.c: [Aug 19 11:49:10] -- Created MeetMe conference 1015 for conference '8600052'
[Aug 19 11:49:10] VERBOSE[7947] logger.c: [Aug 19 11:49:10] -- <SIP/cc112-0000008e> Playing 'conf-onlyperson' (language 'en')
[Aug 19 11:49:12] VERBOSE[7946] logger.c: [Aug 19 11:49:12] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:13] DEBUG[7947] app_meetme.c: Placed channel SIP/cc112-0000008e in DAHDI conf 1015
[Aug 19 11:49:17] VERBOSE[7973] logger.c: [Aug 19 11:49:17] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:17] VERBOSE[7973] logger.c: [Aug 19 11:49:17] Found
[Aug 19 11:49:17] VERBOSE[7973] logger.c: [Aug 19 11:49:17] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:17] VERBOSE[7974] logger.c: [Aug 19 11:49:17] -- Executing [8600058@default:1] MeetMe("Local/8600058@default-0061,2", "8600058|F") in new stack
[Aug 19 11:49:17] VERBOSE[7973] logger.c: [Aug 19 11:49:17] > Channel Local/8600058@default-0061,1 was answered.
[Aug 19 11:49:17] VERBOSE[7977] logger.c: [Aug 19 11:49:17] -- Executing [0114475141@default:1] AGI("Local/8600058@default-0061,1", "agi://127.0.0.1:4577/call_log") in new stack
[Aug 19 11:49:17] VERBOSE[7977] logger.c: [Aug 19 11:49:17] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Aug 19 11:49:17] VERBOSE[7977] logger.c: [Aug 19 11:49:17] -- Executing [0114475141@default:2] Dial("Local/8600058@default-0061,1", "dahdi/g0/114475141||To") in new stack
[Aug 19 11:49:17] VERBOSE[7977] logger.c: [Aug 19 11:49:17] -- Requested transfer capability: 0x00 - SPEECH
[Aug 19 11:49:17] VERBOSE[7977] logger.c: [Aug 19 11:49:17] -- Called g0/114475141
[Aug 19 11:49:17] DEBUG[7974] app_meetme.c: Placed channel Local/8600058@default-0061,2 in DAHDI conf 1019
[Aug 19 11:49:17] DEBUG[3812] chan_dahdi.c: Queuing frame from PRI_EVENT_PROCEEDING on channel 0/2 span 1
[Aug 19 11:49:17] VERBOSE[7977] logger.c: [Aug 19 11:49:17] -- DAHDI/2-1 is proceeding passing it to Local/8600058@default-0061,1
[Aug 19 11:49:18] VERBOSE[7986] logger.c: [Aug 19 11:49:18] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:18] VERBOSE[7986] logger.c: [Aug 19 11:49:18] Found
[Aug 19 11:49:18] VERBOSE[7986] logger.c: [Aug 19 11:49:18] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:18] VERBOSE[7987] logger.c: [Aug 19 11:49:18] -- Executing [58600058@default:1] MeetMe("Local/58600058@default-81db,2", "8600058|Fmq") in new stack
[Aug 19 11:49:18] VERBOSE[7986] logger.c: [Aug 19 11:49:18] > Channel Local/58600058@default-81db,1 was answered.
[Aug 19 11:49:18] DEBUG[7987] app_meetme.c: Placed channel Local/58600058@default-81db,2 in DAHDI conf 1019
[Aug 19 11:49:18] VERBOSE[7988] logger.c: [Aug 19 11:49:18] -- Executing [8309@default:1] Answer("Local/58600058@default-81db,1", "") in new stack
[Aug 19 11:49:18] VERBOSE[7988] logger.c: [Aug 19 11:49:18] -- Executing [8309@default:2] Monitor("Local/58600058@default-81db,1", "wav|20100819-114916_0114475141") in new stack
[Aug 19 11:49:18] VERBOSE[7988] logger.c: [Aug 19 11:49:18] -- Executing [8309@default:3] Wait("Local/58600058@default-81db,1", "7200") in new stack
[Aug 19 11:49:19] VERBOSE[7973] logger.c: [Aug 19 11:49:19] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:19] DEBUG[3812] chan_dahdi.c: Queuing frame from PRI_EVENT_PROGRESS on channel 0/2 span 1
[Aug 19 11:49:19] VERBOSE[7977] logger.c: [Aug 19 11:49:19] -- DAHDI/2-1 is making progress passing it to Local/8600058@default-0061,1
[Aug 19 11:49:19] VERBOSE[7977] logger.c: [Aug 19 11:49:19] -- DAHDI/2-1 is making progress passing it to Local/8600058@default-0061,1
[Aug 19 11:49:20] VERBOSE[7986] logger.c: [Aug 19 11:49:20] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:28] DEBUG[3812] chan_dahdi.c: Queuing frame from PRI_EVENT_PROGRESS on channel 0/6 span 1
[Aug 19 11:49:28] VERBOSE[7788] logger.c: [Aug 19 11:49:28] -- DAHDI/6-1 is making progress passing it to Local/8600059@default-c803,1
[Aug 19 11:49:28] VERBOSE[7788] logger.c: [Aug 19 11:49:28] -- DAHDI/6-1 is making progress passing it to Local/8600059@default-c803,1
[Aug 19 11:49:28] VERBOSE[8021] logger.c: [Aug 19 11:49:28] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:28] VERBOSE[8021] logger.c: [Aug 19 11:49:28] Found
[Aug 19 11:49:28] VERBOSE[8021] logger.c: [Aug 19 11:49:28] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:28] DEBUG[7788] chan_dahdi.c: Set option AUDIO MODE, value: ON(1) on DAHDI/6-1
[Aug 19 11:49:28] DEBUG[7788] chan_dahdi.c: Not yet hungup... Calling hangup once with icause, and clearing call
[Aug 19 11:49:28] DEBUG[7788] chan_dahdi.c: Set option AUDIO MODE, value: OFF(0) on DAHDI/6-1
[Aug 19 11:49:28] VERBOSE[7788] logger.c: [Aug 19 11:49:28] -- Hungup 'DAHDI/6-1'
[Aug 19 11:49:28] VERBOSE[7788] logger.c: [Aug 19 11:49:28] == Spawn extension (default, 0118076423, 2) exited non-zero on 'Local/8600059@default-c803,1'
[Aug 19 11:49:28] VERBOSE[7788] logger.c: [Aug 19 11:49:28] -- Executing [h@default:1] DeadAGI("Local/8600059@default-c803,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0-----CANCEL----------") in new stack
[Aug 19 11:49:28] VERBOSE[7788] logger.c: [Aug 19 11:49:28] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:49:28] VERBOSE[7787] logger.c: [Aug 19 11:49:28] == Spawn extension (default, 8600059, 1) exited non-zero on 'Local/8600059@default-c803,2'
[Aug 19 11:49:28] VERBOSE[7787] logger.c: [Aug 19 11:49:28] -- Executing [h@default:1] DeadAGI("Local/8600059@default-c803,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 19 11:49:28] VERBOSE[7787] logger.c: [Aug 19 11:49:28] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 11:49:28] VERBOSE[8022] logger.c: [Aug 19 11:49:28] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:28] VERBOSE[8022] logger.c: [Aug 19 11:49:28] Found
[Aug 19 11:49:28] VERBOSE[8022] logger.c: [Aug 19 11:49:28] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:28] VERBOSE[8023] logger.c: [Aug 19 11:49:28] -- Executing [8600060@default:1] MeetMe("Local/8600060@default-acd5,2", "8600060|F") in new stack
[Aug 19 11:49:28] VERBOSE[8022] logger.c: [Aug 19 11:49:28] > Channel Local/8600060@default-acd5,1 was answered.
[Aug 19 11:49:28] DEBUG[8023] app_meetme.c: Placed channel Local/8600060@default-acd5,2 in DAHDI conf 1018
[Aug 19 11:49:28] VERBOSE[8024] logger.c: [Aug 19 11:49:28] -- Executing [0117886661@default:1] AGI("Local/8600060@default-acd5,1", "agi://127.0.0.1:4577/call_log") in new stack
[Aug 19 11:49:28] VERBOSE[8024] logger.c: [Aug 19 11:49:28] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Aug 19 11:49:28] VERBOSE[8024] logger.c: [Aug 19 11:49:28] -- Executing [0117886661@default:2] Dial("Local/8600060@default-acd5,1", "dahdi/g0/117886661||To") in new stack
[Aug 19 11:49:28] VERBOSE[8024] logger.c: [Aug 19 11:49:28] -- Requested transfer capability: 0x00 - SPEECH
[Aug 19 11:49:28] VERBOSE[8024] logger.c: [Aug 19 11:49:28] -- Called g0/117886661
[Aug 19 11:49:28] DEBUG[3812] chan_dahdi.c: Queuing frame from PRI_EVENT_PROCEEDING on channel 0/3 span 1
[Aug 19 11:49:28] VERBOSE[8024] logger.c: [Aug 19 11:49:28] -- DAHDI/3-1 is proceeding passing it to Local/8600060@default-acd5,1
[Aug 19 11:49:28] VERBOSE[8028] logger.c: [Aug 19 11:49:28] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:28] VERBOSE[8028] logger.c: [Aug 19 11:49:28] Found
[Aug 19 11:49:28] VERBOSE[8028] logger.c: [Aug 19 11:49:28] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:28] VERBOSE[8029] logger.c: [Aug 19 11:49:28] -- Executing [8600057@default:1] MeetMe("Local/8600057@default-2288,2", "8600057|F") in new stack
[Aug 19 11:49:28] VERBOSE[8028] logger.c: [Aug 19 11:49:28] > Channel Local/8600057@default-2288,1 was answered.
[Aug 19 11:49:28] DEBUG[8029] app_meetme.c: Placed channel Local/8600057@default-2288,2 in DAHDI conf 1021
[Aug 19 11:49:28] VERBOSE[8030] logger.c: [Aug 19 11:49:28] -- Executing [0114426811@default:1] AGI("Local/8600057@default-2288,1", "agi://127.0.0.1:4577/call_log") in new stack
[Aug 19 11:49:28] VERBOSE[8030] logger.c: [Aug 19 11:49:28] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Aug 19 11:49:28] VERBOSE[8030] logger.c: [Aug 19 11:49:28] -- Executing [0114426811@default:2] Dial("Local/8600057@default-2288,1", "dahdi/g0/114426811||To") in new stack
[Aug 19 11:49:28] VERBOSE[8030] logger.c: [Aug 19 11:49:28] -- Requested transfer capability: 0x00 - SPEECH
[Aug 19 11:49:28] VERBOSE[8030] logger.c: [Aug 19 11:49:28] -- Called g0/114426811
[Aug 19 11:49:29] DEBUG[3812] chan_dahdi.c: Queuing frame from PRI_EVENT_PROCEEDING on channel 0/4 span 1
[Aug 19 11:49:29] VERBOSE[8030] logger.c: [Aug 19 11:49:29] -- DAHDI/4-1 is proceeding passing it to Local/8600057@default-2288,1
[Aug 19 11:49:29] VERBOSE[8033] logger.c: [Aug 19 11:49:29] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:29] VERBOSE[8033] logger.c: [Aug 19 11:49:29] Found
[Aug 19 11:49:29] VERBOSE[8033] logger.c: [Aug 19 11:49:29] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:29] VERBOSE[8034] logger.c: [Aug 19 11:49:29] -- Executing [58600060@default:1] MeetMe("Local/58600060@default-9125,2", "8600060|Fmq") in new stack
[Aug 19 11:49:29] VERBOSE[8033] logger.c: [Aug 19 11:49:29] > Channel Local/58600060@default-9125,1 was answered.
[Aug 19 11:49:29] DEBUG[8034] app_meetme.c: Placed channel Local/58600060@default-9125,2 in DAHDI conf 1018
[Aug 19 11:49:29] VERBOSE[8035] logger.c: [Aug 19 11:49:29] -- Executing [8309@default:1] Answer("Local/58600060@default-9125,1", "") in new stack
[Aug 19 11:49:29] VERBOSE[8035] logger.c: [Aug 19 11:49:29] -- Executing [8309@default:2] Monitor("Local/58600060@default-9125,1", "wav|20100819-114927_0117886661") in new stack
[Aug 19 11:49:29] VERBOSE[8035] logger.c: [Aug 19 11:49:29] -- Executing [8309@default:3] Wait("Local/58600060@default-9125,1", "7200") in new stack
[Aug 19 11:49:30] VERBOSE[8021] logger.c: [Aug 19 11:49:30] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:30] VERBOSE[8022] logger.c: [Aug 19 11:49:30] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:30] VERBOSE[8040] logger.c: [Aug 19 11:49:30] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:30] VERBOSE[8040] logger.c: [Aug 19 11:49:30] Found
[Aug 19 11:49:30] VERBOSE[8040] logger.c: [Aug 19 11:49:30] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:30] VERBOSE[8041] logger.c: [Aug 19 11:49:30] -- Executing [8600059@default:1] MeetMe("Local/8600059@default-cfcb,2", "8600059|F") in new stack
[Aug 19 11:49:30] VERBOSE[8040] logger.c: [Aug 19 11:49:30] > Channel Local/8600059@default-cfcb,1 was answered.
[Aug 19 11:49:30] DEBUG[8041] app_meetme.c: Placed channel Local/8600059@default-cfcb,2 in DAHDI conf 1016
[Aug 19 11:49:30] VERBOSE[8042] logger.c: [Aug 19 11:49:30] -- Executing [0834096820@default:1] AGI("Local/8600059@default-cfcb,1", "agi://127.0.0.1:4577/call_log") in new stack
[Aug 19 11:49:30] VERBOSE[8042] logger.c: [Aug 19 11:49:30] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Aug 19 11:49:30] VERBOSE[8042] logger.c: [Aug 19 11:49:30] -- Executing [0834096820@default:2] Dial("Local/8600059@default-cfcb,1", "dahdi/g0/834096820||To") in new stack
[Aug 19 11:49:30] VERBOSE[8042] logger.c: [Aug 19 11:49:30] -- Requested transfer capability: 0x00 - SPEECH
[Aug 19 11:49:30] VERBOSE[8042] logger.c: [Aug 19 11:49:30] -- Called g0/834096820
[Aug 19 11:49:30] DEBUG[3812] chan_dahdi.c: Queuing frame from PRI_EVENT_PROCEEDING on channel 0/5 span 1
[Aug 19 11:49:30] VERBOSE[8042] logger.c: [Aug 19 11:49:30] -- DAHDI/5-1 is proceeding passing it to Local/8600059@default-cfcb,1
[Aug 19 11:49:30] VERBOSE[8028] logger.c: [Aug 19 11:49:30] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:31] VERBOSE[8033] logger.c: [Aug 19 11:49:31] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:31] VERBOSE[8050] logger.c: [Aug 19 11:49:31] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:31] VERBOSE[8050] logger.c: [Aug 19 11:49:31] Found
[Aug 19 11:49:31] VERBOSE[8050] logger.c: [Aug 19 11:49:31] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:31] VERBOSE[8051] logger.c: [Aug 19 11:49:31] -- Executing [58600057@default:1] MeetMe("Local/58600057@default-9670,2", "8600057|Fmq") in new stack
[Aug 19 11:49:31] DEBUG[8051] app_meetme.c: Placed channel Local/58600057@default-9670,2 in DAHDI conf 1021
[Aug 19 11:49:31] VERBOSE[8050] logger.c: [Aug 19 11:49:31] > Channel Local/58600057@default-9670,1 was answered.
[Aug 19 11:49:31] VERBOSE[8052] logger.c: [Aug 19 11:49:31] -- Executing [8309@default:1] Answer("Local/58600057@default-9670,1", "") in new stack
[Aug 19 11:49:31] VERBOSE[8052] logger.c: [Aug 19 11:49:31] -- Executing [8309@default:2] Monitor("Local/58600057@default-9670,1", "wav|20100819-114929_0114426811") in new stack
[Aug 19 11:49:31] VERBOSE[8052] logger.c: [Aug 19 11:49:31] -- Executing [8309@default:3] Wait("Local/58600057@default-9670,1", "7200") in new stack
[Aug 19 11:49:32] VERBOSE[8056] logger.c: [Aug 19 11:49:32] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:32] VERBOSE[8056] logger.c: [Aug 19 11:49:32] Found
[Aug 19 11:49:32] VERBOSE[8056] logger.c: [Aug 19 11:49:32] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:32] VERBOSE[8057] logger.c: [Aug 19 11:49:32] -- Executing [58600059@default:1] MeetMe("Local/58600059@default-ec16,2", "8600059|Fmq") in new stack
[Aug 19 11:49:32] VERBOSE[8056] logger.c: [Aug 19 11:49:32] > Channel Local/58600059@default-ec16,1 was answered.
[Aug 19 11:49:32] VERBOSE[8058] logger.c: [Aug 19 11:49:32] -- Executing [8309@default:1] Answer("Local/58600059@default-ec16,1", "") in new stack
[Aug 19 11:49:32] VERBOSE[8058] logger.c: [Aug 19 11:49:32] -- Executing [8309@default:2] Monitor("Local/58600059@default-ec16,1", "wav|20100819-114929_0834096820") in new stack
[Aug 19 11:49:32] VERBOSE[8058] logger.c: [Aug 19 11:49:32] -- Executing [8309@default:3] Wait("Local/58600059@default-ec16,1", "7200") in new stack
[Aug 19 11:49:32] DEBUG[8057] app_meetme.c: Placed channel Local/58600059@default-ec16,2 in DAHDI conf 1016
[Aug 19 11:49:32] VERBOSE[8040] logger.c: [Aug 19 11:49:32] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:33] DEBUG[3812] chan_dahdi.c: Queuing frame from PRI_EVENT_PROGRESS on channel 0/3 span 1
[Aug 19 11:49:33] VERBOSE[8024] logger.c: [Aug 19 11:49:33] -- DAHDI/3-1 is making progress passing it to Local/8600060@default-acd5,1
[Aug 19 11:49:33] VERBOSE[8024] logger.c: [Aug 19 11:49:33] -- DAHDI/3-1 is making progress passing it to Local/8600060@default-acd5,1
[Aug 19 11:49:33] VERBOSE[8050] logger.c: [Aug 19 11:49:33] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:34] DEBUG[3812] chan_dahdi.c: Queuing frame from PRI_EVENT_PROGRESS on channel 0/4 span 1
[Aug 19 11:49:34] VERBOSE[8030] logger.c: [Aug 19 11:49:34] -- DAHDI/4-1 is making progress passing it to Local/8600057@default-2288,1
[Aug 19 11:49:34] VERBOSE[8030] logger.c: [Aug 19 11:49:34] -- DAHDI/4-1 is making progress passing it to Local/8600057@default-2288,1
[Aug 19 11:49:34] DEBUG[3812] chan_dahdi.c: Queuing frame from PRI_EVENT_PROGRESS on channel 0/5 span 1
[Aug 19 11:49:34] VERBOSE[8042] logger.c: [Aug 19 11:49:34] -- DAHDI/5-1 is making progress passing it to Local/8600059@default-cfcb,1
[Aug 19 11:49:34] VERBOSE[8042] logger.c: [Aug 19 11:49:34] -- DAHDI/5-1 is making progress passing it to Local/8600059@default-cfcb,1
[Aug 19 11:49:34] VERBOSE[8056] logger.c: [Aug 19 11:49:34] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:37] VERBOSE[8024] logger.c: [Aug 19 11:49:37] -- DAHDI/3-1 answered Local/8600060@default-acd5,1
[Aug 19 11:49:37] VERBOSE[8072] logger.c: [Aug 19 11:49:37] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:37] VERBOSE[8072] logger.c: [Aug 19 11:49:37] Found
[Aug 19 11:49:37] VERBOSE[8072] logger.c: [Aug 19 11:49:37] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:37] VERBOSE[8073] logger.c: [Aug 19 11:49:37] -- Executing [8600052@default:1] MeetMe("Local/8600052@default-c4c8,2", "8600052|F") in new stack
[Aug 19 11:49:37] VERBOSE[8072] logger.c: [Aug 19 11:49:37] > Channel Local/8600052@default-c4c8,1 was answered.
[Aug 19 11:49:37] DEBUG[8073] app_meetme.c: Placed channel Local/8600052@default-c4c8,2 in DAHDI conf 1015
[Aug 19 11:49:37] VERBOSE[8074] logger.c: [Aug 19 11:49:37] -- Executing [0113272121@default:1] AGI("Local/8600052@default-c4c8,1", "agi://127.0.0.1:4577/call_log") in new stack
[Aug 19 11:49:37] VERBOSE[8074] logger.c: [Aug 19 11:49:37] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Aug 19 11:49:37] VERBOSE[8074] logger.c: [Aug 19 11:49:37] -- Executing [0113272121@default:2] Dial("Local/8600052@default-c4c8,1", "dahdi/g0/113272121||To") in new stack
[Aug 19 11:49:37] VERBOSE[8074] logger.c: [Aug 19 11:49:37] -- Requested transfer capability: 0x00 - SPEECH
[Aug 19 11:49:37] VERBOSE[8074] logger.c: [Aug 19 11:49:37] -- Called g0/113272121
[Aug 19 11:49:37] DEBUG[3812] chan_dahdi.c: Queuing frame from PRI_EVENT_PROCEEDING on channel 0/6 span 1
[Aug 19 11:49:37] VERBOSE[8074] logger.c: [Aug 19 11:49:37] -- DAHDI/6-1 is proceeding passing it to Local/8600052@default-c4c8,1
[Aug 19 11:49:38] DEBUG[6985] chan_dahdi.c: Detected digit '5'
[Aug 19 11:49:38] VERBOSE[8030] logger.c: [Aug 19 11:49:38] -- DAHDI/4-1 answered Local/8600057@default-2288,1
[Aug 19 11:49:38] VERBOSE[8078] logger.c: [Aug 19 11:49:38] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:38] VERBOSE[8078] logger.c: [Aug 19 11:49:38] Found
[Aug 19 11:49:38] VERBOSE[8078] logger.c: [Aug 19 11:49:38] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:38] VERBOSE[8079] logger.c: [Aug 19 11:49:38] -- Executing [58600052@default:1] MeetMe("Local/58600052@default-c626,2", "8600052|Fmq") in new stack
[Aug 19 11:49:38] VERBOSE[8078] logger.c: [Aug 19 11:49:38] > Channel Local/58600052@default-c626,1 was answered.
[Aug 19 11:49:38] DEBUG[8079] app_meetme.c: Placed channel Local/58600052@default-c626,2 in DAHDI conf 1015
[Aug 19 11:49:38] VERBOSE[8080] logger.c: [Aug 19 11:49:38] -- Executing [8309@default:1] Answer("Local/58600052@default-c626,1", "") in new stack
[Aug 19 11:49:38] VERBOSE[8080] logger.c: [Aug 19 11:49:38] -- Executing [8309@default:2] Monitor("Local/58600052@default-c626,1", "wav|20100819-114937_0113272121") in new stack
[Aug 19 11:49:38] VERBOSE[8080] logger.c: [Aug 19 11:49:38] -- Executing [8309@default:3] Wait("Local/58600052@default-c626,1", "7200") in new stack
[Aug 19 11:49:39] VERBOSE[8083] logger.c: [Aug 19 11:49:39] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:39] VERBOSE[8083] logger.c: [Aug 19 11:49:39] Found
[Aug 19 11:49:39] VERBOSE[8083] logger.c: [Aug 19 11:49:39] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:39] VERBOSE[8084] logger.c: [Aug 19 11:49:39] -- Executing [8600053@default:1] MeetMe("Local/8600053@default-3c87,2", "8600053|F") in new stack
[Aug 19 11:49:39] VERBOSE[8083] logger.c: [Aug 19 11:49:39] > Channel Local/8600053@default-3c87,1 was answered.
[Aug 19 11:49:39] DEBUG[8084] app_meetme.c: Placed channel Local/8600053@default-3c87,2 in DAHDI conf 1014
[Aug 19 11:49:39] VERBOSE[8085] logger.c: [Aug 19 11:49:39] -- Executing [0118842558@default:1] AGI("Local/8600053@default-3c87,1", "agi://127.0.0.1:4577/call_log") in new stack
[Aug 19 11:49:39] VERBOSE[8085] logger.c: [Aug 19 11:49:39] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Aug 19 11:49:39] VERBOSE[8085] logger.c: [Aug 19 11:49:39] -- Executing [0118842558@default:2] Dial("Local/8600053@default-3c87,1", "dahdi/g0/118842558||To") in new stack
[Aug 19 11:49:39] VERBOSE[8085] logger.c: [Aug 19 11:49:39] -- Requested transfer capability: 0x00 - SPEECH
[Aug 19 11:49:39] VERBOSE[8085] logger.c: [Aug 19 11:49:39] -- Called g0/118842558
[Aug 19 11:49:39] DEBUG[3812] chan_dahdi.c: Queuing frame from PRI_EVENT_PROCEEDING on channel 0/7 span 1
[Aug 19 11:49:39] VERBOSE[8085] logger.c: [Aug 19 11:49:39] -- DAHDI/7-1 is proceeding passing it to Local/8600053@default-3c87,1
[Aug 19 11:49:39] VERBOSE[8072] logger.c: [Aug 19 11:49:39] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:40] VERBOSE[8090] logger.c: [Aug 19 11:49:40] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:40] VERBOSE[8090] logger.c: [Aug 19 11:49:40] Found
[Aug 19 11:49:40] VERBOSE[8090] logger.c: [Aug 19 11:49:40] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:40] VERBOSE[8091] logger.c: [Aug 19 11:49:40] -- Executing [58600053@default:1] MeetMe("Local/58600053@default-b141,2", "8600053|Fmq") in new stack
[Aug 19 11:49:40] VERBOSE[8090] logger.c: [Aug 19 11:49:40] > Channel Local/58600053@default-b141,1 was answered.
[Aug 19 11:49:40] VERBOSE[8092] logger.c: [Aug 19 11:49:40] -- Executing [8309@default:1] Answer("Local/58600053@default-b141,1", "") in new stack
[Aug 19 11:49:40] VERBOSE[8092] logger.c: [Aug 19 11:49:40] -- Executing [8309@default:2] Monitor("Local/58600053@default-b141,1", "wav|20100819-114939_0118842558") in new stack
[Aug 19 11:49:40] VERBOSE[8092] logger.c: [Aug 19 11:49:40] -- Executing [8309@default:3] Wait("Local/58600053@default-b141,1", "7200") in new stack
[Aug 19 11:49:40] DEBUG[8091] app_meetme.c: Placed channel Local/58600053@default-b141,2 in DAHDI conf 1014
[Aug 19 11:49:40] DEBUG[3812] chan_dahdi.c: Queuing frame from PRI_EVENT_PROGRESS on channel 0/7 span 1
[Aug 19 11:49:40] VERBOSE[8085] logger.c: [Aug 19 11:49:40] -- DAHDI/7-1 is making progress passing it to Local/8600053@default-3c87,1
[Aug 19 11:49:40] VERBOSE[8085] logger.c: [Aug 19 11:49:40] -- DAHDI/7-1 is making progress passing it to Local/8600053@default-3c87,1
[Aug 19 11:49:40] VERBOSE[8095] logger.c: [Aug 19 11:49:40] == Parsing '/etc/asterisk/manager.conf': [Aug 19 11:49:40] VERBOSE[8095] logger.c: [Aug 19 11:49:40] Found
[Aug 19 11:49:40] VERBOSE[8095] logger.c: [Aug 19 11:49:40] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 19 11:49:40] VERBOSE[8096] logger.c: [Aug 19 11:49:40] -- Executing [8600054@default:1] MeetMe("Local/8600054@default-1b89,2", "8600054|F") in new stack
[Aug 19 11:49:40] VERBOSE[8095] logger.c: [Aug 19 11:49:40] > Channel Local/8600054@default-1b89,1 was answered.
[Aug 19 11:49:40] DEBUG[8096] app_meetme.c: Placed channel Local/8600054@default-1b89,2 in DAHDI conf 1013
[Aug 19 11:49:40] VERBOSE[8097] logger.c: [Aug 19 11:49:40] -- Executing [0832944455@default:1] AGI("Local/8600054@default-1b89,1", "agi://127.0.0.1:4577/call_log") in new stack
[Aug 19 11:49:40] VERBOSE[8097] logger.c: [Aug 19 11:49:40] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Aug 19 11:49:40] VERBOSE[8097] logger.c: [Aug 19 11:49:40] -- Executing [0832944455@default:2] Dial("Local/8600054@default-1b89,1", "dahdi/g0/832944455||To") in new stack
[Aug 19 11:49:40] VERBOSE[8097] logger.c: [Aug 19 11:49:40] -- Requested transfer capability: 0x00 - SPEECH
[Aug 19 11:49:40] VERBOSE[8097] logger.c: [Aug 19 11:49:40] -- Called g0/832944455
[Aug 19 11:49:40] DEBUG[3812] chan_dahdi.c: Queuing frame from PRI_EVENT_PROCEEDING on channel 0/8 span 1
[Aug 19 11:49:40] VERBOSE[8097] logger.c: [Aug 19 11:49:40] -- DAHDI/8-1 is proceeding passing it to Local/8600054@default-1b89,1
[Aug 19 11:49:40] VERBOSE[8078] logger.c: [Aug 19 11:49:40] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 11:49:41] VERBOSE[8083] logger.c: [Aug 19 1
Vicibox Redux 3.1.14 64 bit
Asterisk: 1.4.39.2-vici | VERSION: 2.8-433a | BUILD: 140411-1434
Sangoma A102D/E1
Servers: 1 x Database; 1 x Web; 6 x Telephony; 2 x Archive
Outbound and blended ratio 3:1 with full voice recording
No additional software
Trying
 
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Location: South Africa

Postby williamconley » Thu Aug 19, 2010 10:34 am

are you sure all landline numbers start with "011"?

what country are you dialing? what are the calling rules?

I see that all your numbers start with "0" but the "0" is not passed to the carrier.

you may want to observe the hardware channels and see that they are clearing properly, it may be that your T1 is not signalled properly and confusing the asterisk system.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
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Postby Trying » Thu Aug 19, 2010 11:14 am

Hi

Not all landline numbers start with 011, but 011 is a landline number. I am in South Africa and only dialing South African numbers. Our carrier requires us to drop the leading zero. They add and pass it through on their side.

So you don't see anything "funny" in the logs?
Vicibox Redux 3.1.14 64 bit
Asterisk: 1.4.39.2-vici | VERSION: 2.8-433a | BUILD: 140411-1434
Sangoma A102D/E1
Servers: 1 x Database; 1 x Web; 6 x Telephony; 2 x Archive
Outbound and blended ratio 3:1 with full voice recording
No additional software
Trying
 
Posts: 865
Joined: Sun Sep 09, 2007 8:41 am
Location: South Africa

Postby williamconley » Thu Aug 19, 2010 12:34 pm

sorry, no time to wade through.

we need to identify a "fault" and then troubleshoot the fault.

are calls stuck in the live tables? are calls failing? does the system stop dialing? find a flaw, track the cause, then read the log for the moment of error to find the reason.

the title of the post is "predictive dialing stops workin"

but these are manual calls ... so are they getting stuck somewhere? are your T1 channels not clearing properly? we need to identify a fairly clear flaw before trying to chase it down (I am personally against the "let's fix everything until we get lucky" approach, that's what causes the repair shop to charge $3000 to repair a noisy muffler that could have been fixed with a $4 bracket, LOL).

So reading through logs is reserved for finding an error message or tracing a known error for a cause.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
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Postby dspaan » Thu Jun 16, 2011 6:05 pm

Trying, did you ever find a solution for this problem? I'm experiencing the exact same problem and so is a client of mine.
Regards, Dennis

Vicibox 9.0.1
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SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
dspaan
 
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Location: The Netherlands

Postby williamconley » Sun Jun 26, 2011 10:09 pm

there isn't a single solution to this one, this is a "symptom" not a disease. there are many possible causes.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
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