DNC Bulk upload

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DNC Bulk upload

Postby WPR » Sat Nov 05, 2011 3:57 pm

Before we make the transition to Vicidial from the disaster that is our Touchstar system, I need to transfer our internal DNC list from the Touchstar system to the vici system. I ran a query on the Touchstar database server and got roughly 790,000 numbers.

My question is, what is the recommended method for adding said rather large number of DNCs?

Running:
VERSION: 2.4-321a
BUILD: 110625-2338
Asterisk 1.4 (IIRC)

Thanks,
WPR
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Postby williamconley » Sat Nov 05, 2011 5:33 pm

there's a dnc table in vicidial.

if you are unsure, use the vicidial admin screen to add a single number to your company dnc in vicidial. see how it is entered ... duplicate that same entry in the same table using mysql/phpmyadmin for the import method with the rest of your numbers.

also be POSITIVE that all campaigns enforce the dnc for all call types (auto-dial, manual dial ...).

i have clients who have locked those fields and some who have a nightly script running to "force-reset" all campaigns to that value, just to avoid a manager changing it and "forgetting" to put it back because they needed to dial ONE number. LOL
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