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Calls calculated wrong

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Calls calculated wrong

Postby gschaller » Thu Feb 08, 2007 10:44 am

Yesterday I updated from 1.12 to 2.0.3b2. It works great, but the called leads are calculated wrong. With only two waiting agents it does not dial any new leads sometimes. With 5 waiting agents (as in screenshot) there should be 3x5 = 15 calls being placed.
Dial Method: Ratio
Dial Level: 3.0
Avail Only: Yes
See here, that are more than 1000 words:

Image

There are up to 17 agents in the same campaign, only this campaign is active. Full recording is on (ramdrive), but loadavg ist between 0.2 and 0.6
Asterisk Server with Debian Sarge 64 bit, 2 GB memory, 800 MB ramdrive, bristuffed Asterisk 1.2.14. System clock is in sync with Apache/MySQL Server.
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Postby mflorell » Thu Feb 08, 2007 11:42 am

Can you post some ASTVDauto screen output when this happens?

I did fix a bug relating to this yesterday, after the 2.0.3b2 release, although that should not have caused your problem.
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Postby gschaller » Thu Feb 08, 2007 1:23 pm

I grep'ped vdautodial.2007-02-08. It is interesting to see mostly 10 or 11 agents logged in, but as shown in the screenshot there were 15.
2007-02-08 16:31:15|LIVE AGENTS LOGGED IN: 10|


Here some more output from the log:
Code: Select all
2007-02-08 16:30:08|LIVE AGENTS LOGGED IN: 10|
2007-02-08 16:30:08|ECO 192.168.1.10: agents: 2     dial_level: 3.0|
2007-02-08 16:30:08|ECO 192.168.1.10: Calls to place: -1 (14 - 15) |
2007-02-08 16:30:08|CAMPAIGN DIFFERENTIAL: 14.85   2.15   (2.15 - 0)|
2007-02-08 16:30:08|LOCAL TRUNK SHORTAGE: 0|0  (14 - 50)|
2007-02-08 16:30:08|ECO 192.168.1.10: CALLING|
2007-02-08 16:30:08||     lagged call vla agent PAUSED 0E0|20070208162938|20070208162958|20070208163008||
2007-02-08 16:30:08||     lagged call vac agent DELETED 0E0|2007-02-08 16:28:08||
2007-02-08 16:30:08||     lagged call vdac call DELETED 0E0|20070208162958||
2007-02-08 16:30:08||     logindate UPDATED 1|'ECO'||
2007-02-08 16:30:10|LIVE AGENTS LOGGED IN: 10|
2007-02-08 16:30:10|ECO 192.168.1.10: agents: 2     dial_level: 3.0|
2007-02-08 16:30:10|ECO 192.168.1.10: Calls to place: -1 (14 - 15) |
2007-02-08 16:30:10|CAMPAIGN DIFFERENTIAL: 14.85   2.05   (2.05 - 0)|
2007-02-08 16:30:10|LOCAL TRUNK SHORTAGE: 0|0  (14 - 50)|
2007-02-08 16:30:10|ECO 192.168.1.10: CALLING|
2007-02-08 16:30:10||     lagged call vla agent PAUSED 0E0|20070208162940|20070208163000|20070208163010||
2007-02-08 16:30:10||     lagged call vac agent DELETED 0E0|2007-02-08 16:28:10||
2007-02-08 16:30:10||     lagged call vdac call DELETED 0E0|20070208163000||
2007-02-08 16:30:10||     logindate UPDATED 1|'ECO'||
2007-02-08 16:30:13|LIVE AGENTS LOGGED IN: 9|
2007-02-08 16:30:13|ECO 192.168.1.10: agents: 2     dial_level: 3.0|
2007-02-08 16:30:13|ECO 192.168.1.10: Calls to place: -1 (13 - 14) |
2007-02-08 16:30:13|CAMPAIGN DIFFERENTIAL: 14.85   2   (2 - 0)|
2007-02-08 16:30:13|LOCAL TRUNK SHORTAGE: 0|0  (13 - 50)|
2007-02-08 16:30:13|ECO 192.168.1.10: CALLING|
2007-02-08 16:30:13||     lagged call vla agent PAUSED 0E0|20070208162943|20070208163003|20070208163013||
2007-02-08 16:30:13||     lagged call vac agent DELETED 0E0|2007-02-08 16:28:13||
2007-02-08 16:30:13||     lagged call vdac call DELETED 0E0|20070208163003||
2007-02-08 16:30:13||     logindate UPDATED 1|'ECO'||
2007-02-08 16:30:15|LIVE AGENTS LOGGED IN: 10|
2007-02-08 16:30:15|ECO 192.168.1.10: agents: 3     dial_level: 3.0|
2007-02-08 16:30:15|ECO 192.168.1.10: Calls to place: 2 (16 - 14) |
2007-02-08 16:30:15|CAMPAIGN DIFFERENTIAL: 14.85   2   (2 - 0)|
2007-02-08 16:30:15|LOCAL TRUNK SHORTAGE: 0|0  (16 - 50)|
2007-02-08 16:30:15|ECO 192.168.1.10: CALLING|
2007-02-08 16:30:15||     number call dialed|ECO|V0208163015000435076|INSERT INTO vicidial_manager values('','','2007-02-08 16:30:15','NEW','N','192.168.1.10','','Originate','V0208163015000435076','Exten: 8365','Context: default','Channel: Local/0041719887858@default','Priority: 1','Callerid: "V0208163015000435076" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:30:15||     number call dialed|ECO|V0208163015000537400|INSERT INTO vicidial_manager values('','','2007-02-08 16:30:15','NEW','N','192.168.1.10','','Originate','V0208163015000537400','Exten: 8365','Context: default','Channel: Local/0041319010604@default','Priority: 1','Callerid: "V0208163015000537400" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:30:15||     lagged call vla agent PAUSED 0E0|20070208162945|20070208163005|20070208163015||
2007-02-08 16:30:15||     lagged call vac agent DELETED 0E0|2007-02-08 16:28:15||
2007-02-08 16:30:15||     lagged call vdac call DELETED 0E0|20070208163005||
2007-02-08 16:30:15||     lastcalldate UPDATED 2|'53','64'||
2007-02-08 16:30:15||     logindate UPDATED 1|'ECO'||
2007-02-08 16:30:15||     lagged call vac agent DELETED 0E0|2007-02-08 16:20:15|LIVE||
2007-02-08 16:30:15||     updating server parameters 50|8365|-2|default||
2007-02-08 16:30:18|LIVE AGENTS LOGGED IN: 9|
2007-02-08 16:30:18|ECO 192.168.1.10: agents: 3     dial_level: 3.0|
2007-02-08 16:30:18|ECO 192.168.1.10: Calls to place: 0 (15 - 15) |
2007-02-08 16:30:18|CAMPAIGN DIFFERENTIAL: 14.85   2   (2 - 0)|
2007-02-08 16:30:18|LOCAL TRUNK SHORTAGE: 0|0  (15 - 50)|
2007-02-08 16:30:18|ECO 192.168.1.10: CALLING|
2007-02-08 16:30:18||     lagged call vla agent PAUSED 0E0|20070208162948|20070208163008|20070208163018||
2007-02-08 16:30:18||     lagged call vac agent DELETED 0E0|2007-02-08 16:28:18||
2007-02-08 16:30:18||     lagged call vdac call DELETED 0E0|20070208163008||
2007-02-08 16:30:18||     logindate UPDATED 1|'ECO'||
2007-02-08 16:30:20|LIVE AGENTS LOGGED IN: 9|
2007-02-08 16:30:20|ECO 192.168.1.10: agents: 3     dial_level: 3.0|
2007-02-08 16:30:20|ECO 192.168.1.10: Calls to place: 0 (15 - 15) |
2007-02-08 16:30:20|CAMPAIGN DIFFERENTIAL: 14.85   2   (2 - 0)|
2007-02-08 16:30:20|LOCAL TRUNK SHORTAGE: 0|0  (15 - 50)|
2007-02-08 16:30:20|ECO 192.168.1.10: CALLING|
2007-02-08 16:30:20||     lagged call vla agent PAUSED 0E0|20070208162950|20070208163010|20070208163020||
2007-02-08 16:30:20||     lagged call vac agent DELETED 0E0|2007-02-08 16:28:20||
2007-02-08 16:30:20||     lagged call vdac call DELETED 0E0|20070208163010||
2007-02-08 16:30:20||     logindate UPDATED 1|'ECO'||
2007-02-08 16:30:23|LIVE AGENTS LOGGED IN: 9|
2007-02-08 16:30:23|ECO 192.168.1.10: agents: 3     dial_level: 3.0|
2007-02-08 16:30:23|ECO 192.168.1.10: Calls to place: 0 (15 - 15) |
2007-02-08 16:30:23|CAMPAIGN DIFFERENTIAL: 14.85   1.95   (1.95 - 0)|
2007-02-08 16:30:23|LOCAL TRUNK SHORTAGE: 0|0  (15 - 50)|
2007-02-08 16:30:23|ECO 192.168.1.10: CALLING|
2007-02-08 16:30:23||     lagged call vla agent PAUSED 0E0|20070208162953|20070208163013|20070208163023||
2007-02-08 16:30:23||     lagged call vac agent DELETED 0E0|2007-02-08 16:28:23||
2007-02-08 16:30:23||     lagged call vdac call DELETED 0E0|20070208163013||
2007-02-08 16:30:23||     logindate UPDATED 1|'ECO'||
2007-02-08 16:30:25|LIVE AGENTS LOGGED IN: 9|
2007-02-08 16:30:25|ECO 192.168.1.10: agents: 4     dial_level: 3.0|
2007-02-08 16:30:25|ECO 192.168.1.10: Calls to place: 2 (17 - 15) |
2007-02-08 16:30:25|CAMPAIGN DIFFERENTIAL: 14.9   1.95   (1.95 - 0)|
2007-02-08 16:30:25|LOCAL TRUNK SHORTAGE: 0|0  (17 - 50)|
2007-02-08 16:30:25|ECO 192.168.1.10: CALLING|
2007-02-08 16:30:25||     number call dialed|ECO|V0208163025000435078|INSERT INTO vicidial_manager values('','','2007-02-08 16:30:25','NEW','N','192.168.1.10','','Originate','V0208163025000435078','Exten: 8365','Context: default','Channel: Local/0041719886934@default','Priority: 1','Callerid: "V0208163025000435078" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:30:25||     number call dialed|ECO|V0208163025000537401|INSERT INTO vicidial_manager values('','','2007-02-08 16:30:25','NEW','N','192.168.1.10','','Originate','V0208163025000537401','Exten: 8365','Context: default','Channel: Local/0041319011591@default','Priority: 1','Callerid: "V0208163025000537401" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:30:26||     dead call vac deleted|661163|432239|M0208163003000432239|1170948625|1|||
2007-02-08 16:30:26||     dead call vac XFERd do nothing|432239|566220049|XFER||
2007-02-08 16:30:26||     lagged call vla agent PAUSED 0E0|20070208162956|20070208163016|20070208163026||
2007-02-08 16:30:26||     lagged call vac agent DELETED 0E0|2007-02-08 16:28:26||
2007-02-08 16:30:26||     lagged call vdac call DELETED 0E0|20070208163016||
2007-02-08 16:30:26||     lastcalldate UPDATED 2|'53','64'||
2007-02-08 16:30:26||     logindate UPDATED 1|'ECO'||
2007-02-08 16:30:28|LIVE AGENTS LOGGED IN: 9|
2007-02-08 16:30:28|ECO 192.168.1.10: agents: 3     dial_level: 3.0|
2007-02-08 16:30:28|ECO 192.168.1.10: Calls to place: -1 (15 - 16) |
2007-02-08 16:30:28|CAMPAIGN DIFFERENTIAL: 14.95   1.9   (1.9 - 0)|
2007-02-08 16:30:28|LOCAL TRUNK SHORTAGE: 0|0  (15 - 50)|
2007-02-08 16:30:28|ECO 192.168.1.10: CALLING|
2007-02-08 16:30:28||     lagged call vla agent PAUSED 0E0|20070208162958|20070208163018|20070208163028||
2007-02-08 16:30:28||     lagged call vac agent DELETED 0E0|2007-02-08 16:28:28||
2007-02-08 16:30:28||     lagged call vdac call DELETED 0E0|20070208163018||
2007-02-08 16:30:28||     logindate UPDATED 1|'ECO'||
2007-02-08 16:30:31|LIVE AGENTS LOGGED IN: 9|
2007-02-08 16:30:31|ECO 192.168.1.10: agents: 2     dial_level: 3.0|
2007-02-08 16:30:31|ECO 192.168.1.10: Calls to place: -3 (13 - 16) |
2007-02-08 16:30:31|CAMPAIGN DIFFERENTIAL: 14.95   1.8   (1.8 - 0)|
2007-02-08 16:30:31|LOCAL TRUNK SHORTAGE: 0|0  (13 - 50)|
2007-02-08 16:30:31|ECO 192.168.1.10: CALLING|
2007-02-08 16:30:31||     dead call vac deleted|661166|435078|V0208163025000435078|1170948631|1|||
2007-02-08 16:30:31||     dead NA call added to log asterisk-3198-1170948625.13838|435078|719886934|SENT|NA|1||
2007-02-08 16:30:31||     dead call vac lead marked NA|435078|719886934|SENT||
2007-02-08 16:30:31||     dead call vla agent PAUSED 0E0|435078|719886934|SENT||
2007-02-08 16:30:31||     lagged call vla agent PAUSED 0E0|20070208163001|20070208163021|20070208163031||
2007-02-08 16:30:31||     lagged call vac agent DELETED 0E0|2007-02-08 16:28:31||
2007-02-08 16:30:31||     lagged call vdac call DELETED 0E0|20070208163021||
2007-02-08 16:30:31||     logindate UPDATED 1|'ECO'||
2007-02-08 16:30:33|LIVE AGENTS LOGGED IN: 9|
2007-02-08 16:30:33|ECO 192.168.1.10: agents: 2     dial_level: 3.0|
2007-02-08 16:30:33|ECO 192.168.1.10: Calls to place: -2 (13 - 15) |
2007-02-08 16:30:33|CAMPAIGN DIFFERENTIAL: 14.95   1.8   (1.8 - 0)|
2007-02-08 16:30:33|LOCAL TRUNK SHORTAGE: 0|0  (13 - 50)|
2007-02-08 16:30:33|ECO 192.168.1.10: CALLING|
2007-02-08 16:30:33||     lagged call vla agent PAUSED 0E0|20070208163003|20070208163023|20070208163033||
2007-02-08 16:30:33||     lagged call vac agent DELETED 0E0|2007-02-08 16:28:33||
2007-02-08 16:30:33||     lagged call vdac call DELETED 0E0|20070208163023||
2007-02-08 16:30:33||     logindate UPDATED 1|'ECO'||
2007-02-08 16:30:36|LIVE AGENTS LOGGED IN: 9|
2007-02-08 16:30:36|ECO 192.168.1.10: agents: 2     dial_level: 3.0|
2007-02-08 16:30:36|ECO 192.168.1.10: Calls to place: -2 (13 - 15) |
2007-02-08 16:30:36|CAMPAIGN DIFFERENTIAL: 14.9   1.85   (1.85 - 0)|
2007-02-08 16:30:36|LOCAL TRUNK SHORTAGE: 0|0  (13 - 50)|
2007-02-08 16:30:36|ECO 192.168.1.10: CALLING|
2007-02-08 16:30:36||     lagged call vla agent PAUSED 0E0|20070208163006|20070208163026|20070208163036||
2007-02-08 16:30:36||     lagged call vac agent DELETED 0E0|2007-02-08 16:28:36||
2007-02-08 16:30:36||     lagged call vdac call DELETED 0E0|20070208163026||
2007-02-08 16:30:36||     logindate UPDATED 1|'ECO'||
2007-02-08 16:30:38|LIVE AGENTS LOGGED IN: 9|
2007-02-08 16:30:38|ECO 192.168.1.10: agents: 1     dial_level: 3.0|
2007-02-08 16:30:38|ECO 192.168.1.10: Calls to place: -4 (11 - 15) |
2007-02-08 16:30:38|CAMPAIGN DIFFERENTIAL: 14.85   1.9   (1.9 - 0)|
2007-02-08 16:30:38|LOCAL TRUNK SHORTAGE: 0|0  (11 - 50)|
2007-02-08 16:30:38|ECO 192.168.1.10: CALLING|
2007-02-08 16:30:38||     lagged call vla agent PAUSED 0E0|20070208163008|20070208163028|20070208163038||
2007-02-08 16:30:38||     lagged call vac agent DELETED 0E0|2007-02-08 16:28:38||
2007-02-08 16:30:38||     lagged call vdac call DELETED 0E0|20070208163028||
2007-02-08 16:30:38||     logindate UPDATED 1|'ECO'||
2007-02-08 16:30:41|LIVE AGENTS LOGGED IN: 7|
2007-02-08 16:30:41|ECO 192.168.1.10: agents: 1     dial_level: 3.0|
2007-02-08 16:30:41|ECO 192.168.1.10: Calls to place: -4 (9 - 13) |
2007-02-08 16:30:41|CAMPAIGN DIFFERENTIAL: 14.8   1.95   (1.95 - 0)|
2007-02-08 16:30:41|LOCAL TRUNK SHORTAGE: 0|0  (9 - 50)|
2007-02-08 16:30:41|ECO 192.168.1.10: CALLING|
2007-02-08 16:30:41||     lagged call vla agent PAUSED 0E0|20070208163011|20070208163031|20070208163041||
2007-02-08 16:30:41||     lagged call vac agent DELETED 0E0|2007-02-08 16:28:41||
2007-02-08 16:30:41||     lagged call vdac call DELETED 0E0|20070208163031||
2007-02-08 16:30:41||     logindate UPDATED 1|'ECO'||
2007-02-08 16:30:41||     lagged call vac agent DELETED 0E0|2007-02-08 16:20:41|LIVE||
2007-02-08 16:30:41||     updating server parameters 50|8365|-2|default||
2007-02-08 16:30:43|LIVE AGENTS LOGGED IN: 7|
2007-02-08 16:30:43|ECO 192.168.1.10: agents: 1     dial_level: 3.0|
2007-02-08 16:30:43|ECO 192.168.1.10: Calls to place: -4 (9 - 13) |
2007-02-08 16:30:43|CAMPAIGN DIFFERENTIAL: 14.75   2   (2 - 0)|
2007-02-08 16:30:43|LOCAL TRUNK SHORTAGE: 0|0  (9 - 50)|
2007-02-08 16:30:43|ECO 192.168.1.10: CALLING|
2007-02-08 16:30:43||     lagged call vla agent PAUSED 0E0|20070208163013|20070208163033|20070208163043||
2007-02-08 16:30:43||     lagged call vac agent DELETED 0E0|2007-02-08 16:28:43||
2007-02-08 16:30:43||     lagged call vdac call DELETED 0E0|20070208163033||
2007-02-08 16:30:43||     logindate UPDATED 1|'ECO'||
2007-02-08 16:30:46|LIVE AGENTS LOGGED IN: 6|
2007-02-08 16:30:46|ECO 192.168.1.10: agents: 1     dial_level: 3.0|
2007-02-08 16:30:46|ECO 192.168.1.10: Calls to place: -4 (8 - 12) |
2007-02-08 16:30:46|CAMPAIGN DIFFERENTIAL: 14.7   2   (2 - 0)|
2007-02-08 16:30:46|LOCAL TRUNK SHORTAGE: 0|0  (8 - 50)|
2007-02-08 16:30:46|ECO 192.168.1.10: CALLING|
2007-02-08 16:30:46||     lagged call vla agent PAUSED 0E0|20070208163016|20070208163036|20070208163046||
2007-02-08 16:30:46||     lagged call vac agent DELETED 0E0|2007-02-08 16:28:46||
2007-02-08 16:30:46||     lagged call vdac call DELETED 0E0|20070208163036||
2007-02-08 16:30:46||     logindate UPDATED 1|'ECO'||
2007-02-08 16:30:48|LIVE AGENTS LOGGED IN: 7|
2007-02-08 16:30:48|ECO 192.168.1.10: agents: 2     dial_level: 3.0|
2007-02-08 16:30:48|ECO 192.168.1.10: Calls to place: -1 (11 - 12) |
2007-02-08 16:30:48|CAMPAIGN DIFFERENTIAL: 14.65   2.05   (2.05 - 0)|
2007-02-08 16:30:48|LOCAL TRUNK SHORTAGE: 0|0  (11 - 50)|
2007-02-08 16:30:48|ECO 192.168.1.10: CALLING|
2007-02-08 16:30:48||     lagged call vla agent PAUSED 0E0|20070208163018|20070208163038|20070208163048||
2007-02-08 16:30:48||     lagged call vac agent DELETED 0E0|2007-02-08 16:28:48||
2007-02-08 16:30:48||     lagged call vdac call DELETED 0E0|20070208163038||
2007-02-08 16:30:48||     logindate UPDATED 1|'ECO'||
2007-02-08 16:30:51|LIVE AGENTS LOGGED IN: 8|
2007-02-08 16:30:51|ECO 192.168.1.10: agents: 3     dial_level: 3.0|
2007-02-08 16:30:51|ECO 192.168.1.10: Calls to place: 2 (14 - 12) |
2007-02-08 16:30:51|CAMPAIGN DIFFERENTIAL: 14.6   2.15   (2.15 - 0)|
2007-02-08 16:30:51|LOCAL TRUNK SHORTAGE: 0|0  (14 - 50)|
2007-02-08 16:30:51|ECO 192.168.1.10: CALLING|
2007-02-08 16:30:51||     number call dialed|ECO|V0208163051000435080|INSERT INTO vicidial_manager values('','','2007-02-08 16:30:51','NEW','N','192.168.1.10','','Originate','V0208163051000435080','Exten: 8365','Context: default','Channel: Local/0041719882094@default','Priority: 1','Callerid: "V0208163051000435080" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:30:51||     number call dialed|ECO|V0208163051000537402|INSERT INTO vicidial_manager values('','','2007-02-08 16:30:51','NEW','N','192.168.1.10','','Originate','V0208163051000537402','Exten: 8365','Context: default','Channel: Local/0041319012555@default','Priority: 1','Callerid: "V0208163051000537402" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:30:51||     lagged call vla agent PAUSED 0E0|20070208163021|20070208163041|20070208163051||
2007-02-08 16:30:51||     lagged call vac agent DELETED 0E0|2007-02-08 16:28:51||
2007-02-08 16:30:51||     lagged call vdac call DELETED 0E0|20070208163041||
2007-02-08 16:30:51||     lastcalldate UPDATED 2|'53','64'||
2007-02-08 16:30:51||     logindate UPDATED 1|'ECO'||
2007-02-08 16:30:54|LIVE AGENTS LOGGED IN: 7|
2007-02-08 16:30:54|ECO 192.168.1.10: agents: 4     dial_level: 3.0|
2007-02-08 16:30:54|ECO 192.168.1.10: Calls to place: 3 (15 - 12) |
2007-02-08 16:30:54|CAMPAIGN DIFFERENTIAL: 14.55   2.3   (2.3 - 0)|
2007-02-08 16:30:54|LOCAL TRUNK SHORTAGE: 0|0  (15 - 50)|
2007-02-08 16:30:54|ECO 192.168.1.10: CALLING|
2007-02-08 16:30:54||     number call dialed|ECO|V0208163054000435081|INSERT INTO vicidial_manager values('','','2007-02-08 16:30:54','NEW','N','192.168.1.10','','Originate','V0208163054000435081','Exten: 8365','Context: default','Channel: Local/0041719885994@default','Priority: 1','Callerid: "V0208163054000435081" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:30:54||     number call dialed|ECO|V0208163054000537851|INSERT INTO vicidial_manager values('','','2007-02-08 16:30:54','NEW','N','192.168.1.10','','Originate','V0208163054000537851','Exten: 8365','Context: default','Channel: Local/0041344613018@default','Priority: 1','Callerid: "V0208163054000537851" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:30:54||     number call dialed|ECO|V0208163054000435082|INSERT INTO vicidial_manager values('','','2007-02-08 16:30:54','NEW','N','192.168.1.10','','Originate','V0208163054000435082','Exten: 8365','Context: default','Channel: Local/0041719884178@default','Priority: 1','Callerid: "V0208163054000435082" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:30:54||     lagged call vla agent PAUSED 0E0|20070208163024|20070208163044|20070208163054||
2007-02-08 16:30:54||     lagged call vac agent DELETED 0E0|2007-02-08 16:28:54||
2007-02-08 16:30:54||     lagged call vdac call DELETED 0E0|20070208163044||
2007-02-08 16:30:54||     lastcalldate UPDATED 2|'53','64'||
2007-02-08 16:30:54||     logindate UPDATED 1|'ECO'||
2007-02-08 16:30:56|LIVE AGENTS LOGGED IN: 7|
2007-02-08 16:30:56|ECO 192.168.1.10: agents: 4     dial_level: 3.0|
2007-02-08 16:30:56|ECO 192.168.1.10: Calls to place: 0 (15 - 15) |
2007-02-08 16:30:56|CAMPAIGN DIFFERENTIAL: 14.55   2.4   (2.4 - 0)|
2007-02-08 16:30:56|LOCAL TRUNK SHORTAGE: 0|0  (15 - 50)|
2007-02-08 16:30:56|ECO 192.168.1.10: CALLING|
2007-02-08 16:30:56||     lagged call vla agent PAUSED 0E0|20070208163026|20070208163046|20070208163056||
2007-02-08 16:30:56||     lagged call vac agent DELETED 0E0|2007-02-08 16:28:56||
2007-02-08 16:30:56||     lagged call vdac call DELETED 0E0|20070208163046||
2007-02-08 16:30:56||     logindate UPDATED 1|'ECO'||
2007-02-08 16:30:59|LIVE AGENTS LOGGED IN: 7|
2007-02-08 16:30:59|ECO 192.168.1.10: agents: 4     dial_level: 3.0|
2007-02-08 16:30:59|ECO 192.168.1.10: Calls to place: 0 (15 - 15) |
2007-02-08 16:30:59|CAMPAIGN DIFFERENTIAL: 14.5   2.5   (2.5 - 0)|
2007-02-08 16:30:59|LOCAL TRUNK SHORTAGE: 0|0  (15 - 50)|
2007-02-08 16:30:59|ECO 192.168.1.10: CALLING|
2007-02-08 16:30:59||     lagged call vla agent PAUSED 0E0|20070208163029|20070208163049|20070208163059||
2007-02-08 16:30:59||     lagged call vac agent DELETED 0E0|2007-02-08 16:28:59||
2007-02-08 16:30:59||     lagged call vdac call DELETED 0E0|20070208163049||
2007-02-08 16:30:59||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:01|LIVE AGENTS LOGGED IN: 8|
2007-02-08 16:31:01|ECO 192.168.1.10: agents: 4     dial_level: 3.0|
2007-02-08 16:31:01|ECO 192.168.1.10: Calls to place: 1 (16 - 15) |
2007-02-08 16:31:01|CAMPAIGN DIFFERENTIAL: 14.45   2.6   (2.6 - 0)|
2007-02-08 16:31:01|LOCAL TRUNK SHORTAGE: 0|0  (16 - 50)|
2007-02-08 16:31:01|ECO 192.168.1.10: CALLING|
2007-02-08 16:31:01||     number call dialed|ECO|V0208163101000537852|INSERT INTO vicidial_manager values('','','2007-02-08 16:31:01','NEW','N','192.168.1.10','','Originate','V0208163101000537852','Exten: 8365','Context: default','Channel: Local/0041344611823@default','Priority: 1','Callerid: "V0208163101000537852" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:31:02||     lagged call vla agent PAUSED 0E0|20070208163032|20070208163052|20070208163102||
2007-02-08 16:31:02||     lagged call vac agent DELETED 0E0|2007-02-08 16:29:02||
2007-02-08 16:31:02||     lagged call vdac call DELETED 0E0|20070208163052||
2007-02-08 16:31:02||     lastcalldate UPDATED 1|'64'||
2007-02-08 16:31:02||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:04|LIVE AGENTS LOGGED IN: 7|
2007-02-08 16:31:04|ECO 192.168.1.10: agents: 3     dial_level: 3.0|
2007-02-08 16:31:04|ECO 192.168.1.10: Calls to place: -3 (13 - 16) |
2007-02-08 16:31:04|CAMPAIGN DIFFERENTIAL: 14.4   2.65   (2.65 - 0)|
2007-02-08 16:31:04|LOCAL TRUNK SHORTAGE: 0|0  (13 - 50)|
2007-02-08 16:31:04|ECO 192.168.1.10: CALLING|
2007-02-08 16:31:04||     lagged call vla agent PAUSED 0E0|20070208163034|20070208163054|20070208163104||
2007-02-08 16:31:04||     lagged call vac agent DELETED 0E0|2007-02-08 16:29:04||
2007-02-08 16:31:04||     lagged call vdac call DELETED 0E0|20070208163054||
2007-02-08 16:31:04||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:07|LIVE AGENTS LOGGED IN: 8|
2007-02-08 16:31:07|ECO 192.168.1.10: agents: 3     dial_level: 3.0|
2007-02-08 16:31:07|ECO 192.168.1.10: Calls to place: -2 (14 - 16) |
2007-02-08 16:31:07|CAMPAIGN DIFFERENTIAL: 14.35   2.65   (2.65 - 0)|
2007-02-08 16:31:07|LOCAL TRUNK SHORTAGE: 0|0  (14 - 50)|
2007-02-08 16:31:07|ECO 192.168.1.10: CALLING|
2007-02-08 16:31:07||     lagged call vla agent PAUSED 0E0|20070208163037|20070208163057|20070208163107||
2007-02-08 16:31:07||     lagged call vac agent DELETED 0E0|2007-02-08 16:29:07||
2007-02-08 16:31:07||     lagged call vdac call DELETED 0E0|20070208163057||
2007-02-08 16:31:07||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:07||     lagged call vac agent DELETED 0E0|2007-02-08 16:21:07|LIVE||
2007-02-08 16:31:07||     updating server parameters 50|8365|-2|default||
2007-02-08 16:31:09|LIVE AGENTS LOGGED IN: 8|
2007-02-08 16:31:09|ECO 192.168.1.10: agents: 3     dial_level: 3.0|
2007-02-08 16:31:09|ECO 192.168.1.10: Calls to place: -2 (14 - 16) |
2007-02-08 16:31:09|CAMPAIGN DIFFERENTIAL: 14.3   2.65   (2.65 - 0)|
2007-02-08 16:31:09|LOCAL TRUNK SHORTAGE: 0|0  (14 - 50)|
2007-02-08 16:31:09|ECO 192.168.1.10: CALLING|
2007-02-08 16:31:09||     lagged call vla agent PAUSED 0E0|20070208163039|20070208163059|20070208163109||
2007-02-08 16:31:09||     lagged call vac agent DELETED 0E0|2007-02-08 16:29:09||
2007-02-08 16:31:09||     lagged call vdac call DELETED 0E0|20070208163059||
2007-02-08 16:31:09||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:12|LIVE AGENTS LOGGED IN: 10|
2007-02-08 16:31:12|ECO 192.168.1.10: agents: 5     dial_level: 3.0|
2007-02-08 16:31:12|ECO 192.168.1.10: Calls to place: 4 (20 - 16) |
2007-02-08 16:31:12|CAMPAIGN DIFFERENTIAL: 14.25   2.75   (2.75 - 0)|
2007-02-08 16:31:12|LOCAL TRUNK SHORTAGE: 0|0  (20 - 50)|
2007-02-08 16:31:12|ECO 192.168.1.10: CALLING|
2007-02-08 16:31:12||     number call dialed|ECO|V0208163112000435083|INSERT INTO vicidial_manager values('','','2007-02-08 16:31:12','NEW','N','192.168.1.10','','Originate','V0208163112000435083','Exten: 8365','Context: default','Channel: Local/0041719888175@default','Priority: 1','Callerid: "V0208163112000435083" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:31:12||     number call dialed|ECO|V0208163112000537853|INSERT INTO vicidial_manager values('','','2007-02-08 16:31:12','NEW','N','192.168.1.10','','Originate','V0208163112000537853','Exten: 8365','Context: default','Channel: Local/0041344611059@default','Priority: 1','Callerid: "V0208163112000537853" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:31:12||     number call dialed|ECO|V0208163112000435084|INSERT INTO vicidial_manager values('','','2007-02-08 16:31:12','NEW','N','192.168.1.10','','Originate','V0208163112000435084','Exten: 8365','Context: default','Channel: Local/0041719884048@default','Priority: 1','Callerid: "V0208163112000435084" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:31:12||     number call dialed|ECO|V0208163112000537854|INSERT INTO vicidial_manager values('','','2007-02-08 16:31:12','NEW','N','192.168.1.10','','Originate','V0208163112000537854','Exten: 8365','Context: default','Channel: Local/0041344613275@default','Priority: 1','Callerid: "V0208163112000537854" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:31:12||     lagged call vla agent PAUSED 0E0|20070208163042|20070208163102|20070208163112||
2007-02-08 16:31:12||     lagged call vac agent DELETED 0E0|2007-02-08 16:29:12||
2007-02-08 16:31:12||     lagged call vdac call DELETED 0E0|20070208163102||
2007-02-08 16:31:12||     lastcalldate UPDATED 2|'53','64'||
2007-02-08 16:31:12||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:15|LIVE AGENTS LOGGED IN: 10|
2007-02-08 16:31:15|ECO 192.168.1.10: agents: 5     dial_level: 3.0|
2007-02-08 16:31:15|ECO 192.168.1.10: Calls to place: 0 (20 - 20) |
2007-02-08 16:31:15|CAMPAIGN DIFFERENTIAL: 14.2   2.85   (2.85 - 0)|
2007-02-08 16:31:15|LOCAL TRUNK SHORTAGE: 0|0  (20 - 50)|
2007-02-08 16:31:15|ECO 192.168.1.10: CALLING|
2007-02-08 16:31:15||     lagged call vla agent PAUSED 0E0|20070208163045|20070208163105|20070208163115||
2007-02-08 16:31:15||     lagged call vac agent DELETED 0E0|2007-02-08 16:29:15||
2007-02-08 16:31:15||     lagged call vdac call DELETED 0E0|20070208163105||
2007-02-08 16:31:15||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:17|LIVE AGENTS LOGGED IN: 10|
2007-02-08 16:31:17|ECO 192.168.1.10: agents: 5     dial_level: 3.0|
2007-02-08 16:31:17|ECO 192.168.1.10: Calls to place: 0 (20 - 20) |
2007-02-08 16:31:17|CAMPAIGN DIFFERENTIAL: 14.15   2.9   (2.9 - 0)|
2007-02-08 16:31:17|LOCAL TRUNK SHORTAGE: 0|0  (20 - 50)|
2007-02-08 16:31:17|ECO 192.168.1.10: CALLING|
2007-02-08 16:31:17||     lagged call vla agent PAUSED 0E0|20070208163047|20070208163107|20070208163117||
2007-02-08 16:31:17||     lagged call vac agent DELETED 0E0|2007-02-08 16:29:17||
2007-02-08 16:31:17||     lagged call vdac call DELETED 0E0|20070208163107||
2007-02-08 16:31:17||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:20|LIVE AGENTS LOGGED IN: 10|
2007-02-08 16:31:20|ECO 192.168.1.10: agents: 3     dial_level: 3.0|
2007-02-08 16:31:20|ECO 192.168.1.10: Calls to place: -4 (16 - 20) |
2007-02-08 16:31:20|CAMPAIGN DIFFERENTIAL: 14.1   2.9   (2.9 - 0)|
2007-02-08 16:31:20|LOCAL TRUNK SHORTAGE: 0|0  (16 - 50)|
2007-02-08 16:31:20|ECO 192.168.1.10: CALLING|
2007-02-08 16:31:20||     dead call vac deleted|661170|435081|V0208163054000435081|1170948680|1|||
2007-02-08 16:31:20||     dead NA call added to log asterisk-3198-1170948654.13865|435081|719885994|SENT|NA|1||
2007-02-08 16:31:20||     dead call vac lead marked NA|435081|719885994|SENT||
2007-02-08 16:31:20||     dead call vla agent PAUSED 0E0|435081|719885994|SENT||
2007-02-08 16:31:20||     lagged call vla agent PAUSED 0E0|20070208163050|20070208163110|20070208163120||
2007-02-08 16:31:20||     lagged call vac agent DELETED 0E0|2007-02-08 16:29:20||
2007-02-08 16:31:20||     lagged call vdac call DELETED 0E0|20070208163110||
2007-02-08 16:31:20||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:22|LIVE AGENTS LOGGED IN: 10|
2007-02-08 16:31:22|ECO 192.168.1.10: agents: 3     dial_level: 3.0|
2007-02-08 16:31:22|ECO 192.168.1.10: Calls to place: -3 (16 - 19) |
2007-02-08 16:31:22|CAMPAIGN DIFFERENTIAL: 14.05   2.95   (2.95 - 0)|
2007-02-08 16:31:22|LOCAL TRUNK SHORTAGE: 0|0  (16 - 50)|
2007-02-08 16:31:22|ECO 192.168.1.10: CALLING|
2007-02-08 16:31:22||     dead call vac deleted|661171|537851|V0208163054000537851|1170948680|1|||
2007-02-08 16:31:22||     dead NA call added to log asterisk-3198-1170948654.13869|537851|344613018|SENT|NA|1||
2007-02-08 16:31:22||     dead call vac lead marked NA|537851|344613018|SENT||
2007-02-08 16:31:22||     dead call vla agent PAUSED 0E0|537851|344613018|SENT||
2007-02-08 16:31:22||     dead call vac deleted|661172|435082|V0208163054000435082|1170948680|1|||
2007-02-08 16:31:22||     dead NA call added to log asterisk-3198-1170948654.13873|435082|719884178|SENT|NA|1||
2007-02-08 16:31:22||     dead call vac lead marked NA|435082|719884178|SENT||
2007-02-08 16:31:22||     dead call vla agent PAUSED 0E0|435082|719884178|SENT||
2007-02-08 16:31:22||     lagged call vla agent PAUSED 0E0|20070208163052|20070208163112|20070208163122||
2007-02-08 16:31:22||     lagged call vac agent DELETED 0E0|2007-02-08 16:29:22||
2007-02-08 16:31:22||     lagged call vdac call DELETED 0E0|20070208163112||
2007-02-08 16:31:22||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:25|LIVE AGENTS LOGGED IN: 10|
2007-02-08 16:31:25|ECO 192.168.1.10: agents: 3     dial_level: 3.0|
2007-02-08 16:31:25|ECO 192.168.1.10: Calls to place: -1 (16 - 17) |
2007-02-08 16:31:25|CAMPAIGN DIFFERENTIAL: 14   3   (3 - 0)|
2007-02-08 16:31:25|LOCAL TRUNK SHORTAGE: 0|0  (16 - 50)|
2007-02-08 16:31:25|ECO 192.168.1.10: CALLING|
2007-02-08 16:31:25||     lagged call vla agent PAUSED 0E0|20070208163055|20070208163115|20070208163125||
2007-02-08 16:31:25||     lagged call vac agent DELETED 0E0|2007-02-08 16:29:25||
2007-02-08 16:31:25||     lagged call vdac call DELETED 0E0|20070208163115||
2007-02-08 16:31:25||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:27|LIVE AGENTS LOGGED IN: 10|
2007-02-08 16:31:27|ECO 192.168.1.10: agents: 3     dial_level: 3.0|
2007-02-08 16:31:27|ECO 192.168.1.10: Calls to place: -1 (16 - 17) |
2007-02-08 16:31:27|CAMPAIGN DIFFERENTIAL: 14   3.05   (3.05 - 0)|
2007-02-08 16:31:27|LOCAL TRUNK SHORTAGE: 0|0  (16 - 50)|
2007-02-08 16:31:27|ECO 192.168.1.10: CALLING|
2007-02-08 16:31:27||     lagged call vla agent PAUSED 0E0|20070208163057|20070208163117|20070208163127||
2007-02-08 16:31:27||     lagged call vac agent DELETED 0E0|2007-02-08 16:29:27||
2007-02-08 16:31:27||     lagged call vdac call DELETED 0E0|20070208163117||
2007-02-08 16:31:27||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:30|LIVE AGENTS LOGGED IN: 10|
2007-02-08 16:31:30|ECO 192.168.1.10: agents: 3     dial_level: 3.0|
2007-02-08 16:31:30|ECO 192.168.1.10: Calls to place: -1 (16 - 17) |
2007-02-08 16:31:30|CAMPAIGN DIFFERENTIAL: 14   3.15   (3.15 - 0)|
2007-02-08 16:31:30|LOCAL TRUNK SHORTAGE: 0|0  (16 - 50)|
2007-02-08 16:31:30|ECO 192.168.1.10: CALLING|
2007-02-08 16:31:30||     dead call vac deleted|661173|537852|V0208163101000537852|1170948687|1|||
2007-02-08 16:31:30||     dead NA call added to log asterisk-3198-1170948662.13880|537852|344611823|SENT|NA|1||
2007-02-08 16:31:30||     dead call vac lead marked NA|537852|344611823|SENT||
2007-02-08 16:31:30||     dead call vla agent PAUSED 0E0|537852|344611823|SENT||
2007-02-08 16:31:30||     lagged call vla agent PAUSED 0E0|20070208163100|20070208163120|20070208163130||
2007-02-08 16:31:30||     lagged call vac agent DELETED 0E0|2007-02-08 16:29:30||
2007-02-08 16:31:30||     lagged call vdac call DELETED 0E0|20070208163120||
2007-02-08 16:31:30||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:32|LIVE AGENTS LOGGED IN: 9|
2007-02-08 16:31:32|ECO 192.168.1.10: agents: 3     dial_level: 3.0|
2007-02-08 16:31:32|ECO 192.168.1.10: Calls to place: 0 (15 - 15) |
2007-02-08 16:31:32|CAMPAIGN DIFFERENTIAL: 14   3.25   (3.25 - 0)|
2007-02-08 16:31:32|LOCAL TRUNK SHORTAGE: 0|0  (15 - 50)|
2007-02-08 16:31:32|ECO 192.168.1.10: CALLING|
2007-02-08 16:31:32||     lagged call vla agent PAUSED 0E0|20070208163102|20070208163122|20070208163132||
2007-02-08 16:31:32||     lagged call vac agent DELETED 0E0|2007-02-08 16:29:32||
2007-02-08 16:31:32||     lagged call vdac call DELETED 0E0|20070208163122||
2007-02-08 16:31:32||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:32||     lagged call vac agent DELETED 0E0|2007-02-08 16:21:32|LIVE||
2007-02-08 16:31:32||     updating server parameters 50|8365|-2|default||
2007-02-08 16:31:35|LIVE AGENTS LOGGED IN: 10|
2007-02-08 16:31:35|ECO 192.168.1.10: agents: 3     dial_level: 3.0|
2007-02-08 16:31:35|ECO 192.168.1.10: Calls to place: 1 (16 - 15) |
2007-02-08 16:31:35|CAMPAIGN DIFFERENTIAL: 14   3.35   (3.35 - 0)|
2007-02-08 16:31:35|LOCAL TRUNK SHORTAGE: 0|0  (16 - 50)|
2007-02-08 16:31:35|ECO 192.168.1.10: CALLING|
2007-02-08 16:31:35||     number call dialed|ECO|V0208163135000435086|INSERT INTO vicidial_manager values('','','2007-02-08 16:31:35','NEW','N','192.168.1.10','','Originate','V0208163135000435086','Exten: 8365','Context: default','Channel: Local/0041719881604@default','Priority: 1','Callerid: "V0208163135000435086" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:31:35||     lagged call vla agent PAUSED 0E0|20070208163105|20070208163125|20070208163135||
2007-02-08 16:31:35||     lagged call vac agent DELETED 0E0|2007-02-08 16:29:35||
2007-02-08 16:31:35||     lagged call vdac call DELETED 0E0|20070208163125||
2007-02-08 16:31:35||     lastcalldate UPDATED 1|'53'||
2007-02-08 16:31:35||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:37|LIVE AGENTS LOGGED IN: 11|
2007-02-08 16:31:37|ECO 192.168.1.10: agents: 4     dial_level: 3.0|
2007-02-08 16:31:37|ECO 192.168.1.10: Calls to place: 3 (19 - 16) |
2007-02-08 16:31:37|CAMPAIGN DIFFERENTIAL: 14   3.5   (3.5 - 0)|
2007-02-08 16:31:37|LOCAL TRUNK SHORTAGE: 0|0  (19 - 50)|
2007-02-08 16:31:37|ECO 192.168.1.10: CALLING|
2007-02-08 16:31:37||     number call dialed|ECO|V0208163137000537855|INSERT INTO vicidial_manager values('','','2007-02-08 16:31:37','NEW','N','192.168.1.10','','Originate','V0208163137000537855','Exten: 8365','Context: default','Channel: Local/0041344611695@default','Priority: 1','Callerid: "V0208163137000537855" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:31:37||     number call dialed|ECO|V0208163137000435087|INSERT INTO vicidial_manager values('','','2007-02-08 16:31:37','NEW','N','192.168.1.10','','Originate','V0208163137000435087','Exten: 8365','Context: default','Channel: Local/0041719884249@default','Priority: 1','Callerid: "V0208163137000435087" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:31:37||     number call dialed|ECO|V0208163137000537856|INSERT INTO vicidial_manager values('','','2007-02-08 16:31:37','NEW','N','192.168.1.10','','Originate','V0208163137000537856','Exten: 8365','Context: default','Channel: Local/0041344615808@default','Priority: 1','Callerid: "V0208163137000537856" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:31:38||     lagged call vla agent PAUSED 0E0|20070208163108|20070208163128|20070208163138||
2007-02-08 16:31:38||     lagged call vac agent DELETED 0E0|2007-02-08 16:29:38||
2007-02-08 16:31:38||     lagged call vdac call DELETED 0E0|20070208163128||
2007-02-08 16:31:38||     lastcalldate UPDATED 2|'64','53'||
2007-02-08 16:31:38||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:40|LIVE AGENTS LOGGED IN: 11|
2007-02-08 16:31:40|ECO 192.168.1.10: agents: 4     dial_level: 3.0|
2007-02-08 16:31:40|ECO 192.168.1.10: Calls to place: 0 (19 - 19) |
2007-02-08 16:31:40|CAMPAIGN DIFFERENTIAL: 14   3.6   (3.6 - 0)|
2007-02-08 16:31:40|LOCAL TRUNK SHORTAGE: 0|0  (19 - 50)|
2007-02-08 16:31:40|ECO 192.168.1.10: CALLING|
2007-02-08 16:31:40||     dead call vac deleted|661177|537854|V0208163112000537854|1170948698|1|||
2007-02-08 16:31:40||     dead NA call added to log asterisk-3198-1170948672.13899|537854|344613275|SENT|NA|1||
2007-02-08 16:31:40||     dead call vac lead marked NA|537854|344613275|SENT||
2007-02-08 16:31:40||     dead call vla agent PAUSED 0E0|537854|344613275|SENT||
2007-02-08 16:31:40||     lagged call vla agent PAUSED 0E0|20070208163110|20070208163130|20070208163140||
2007-02-08 16:31:40||     lagged call vac agent DELETED 0E0|2007-02-08 16:29:40||
2007-02-08 16:31:40||     lagged call vdac call DELETED 0E0|20070208163130||
2007-02-08 16:31:40||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:43|LIVE AGENTS LOGGED IN: 11|
2007-02-08 16:31:43|ECO 192.168.1.10: agents: 4     dial_level: 3.0|
2007-02-08 16:31:43|ECO 192.168.1.10: Calls to place: 1 (19 - 18) |
2007-02-08 16:31:43|CAMPAIGN DIFFERENTIAL: 14   3.65   (3.65 - 0)|
2007-02-08 16:31:43|LOCAL TRUNK SHORTAGE: 0|0  (19 - 50)|
2007-02-08 16:31:43|ECO 192.168.1.10: CALLING|
2007-02-08 16:31:43||     number call dialed|ECO|V0208163143000435090|INSERT INTO vicidial_manager values('','','2007-02-08 16:31:43','NEW','N','192.168.1.10','','Originate','V0208163143000435090','Exten: 8365','Context: default','Channel: Local/0041719884856@default','Priority: 1','Callerid: "V0208163143000435090" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:31:43||     dead call vac deleted|661178|435086|V0208163135000435086|1170948701|1|||
2007-02-08 16:31:43||     dead NA call added to log asterisk-3198-1170948695.13909|435086|719881604|SENT|NA|1||
2007-02-08 16:31:43||     dead call vac lead marked NA|435086|719881604|SENT||
2007-02-08 16:31:43||     dead call vla agent PAUSED 0E0|435086|719881604|SENT||
2007-02-08 16:31:43||     lagged call vla agent PAUSED 0E0|20070208163113|20070208163133|20070208163143||
2007-02-08 16:31:43||     lagged call vac agent DELETED 0E0|2007-02-08 16:29:43||
2007-02-08 16:31:43||     lagged call vdac call DELETED 0E0|20070208163133||
2007-02-08 16:31:43||     lastcalldate UPDATED 1|'53'||
2007-02-08 16:31:43||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:45|LIVE AGENTS LOGGED IN: 10|
2007-02-08 16:31:45|ECO 192.168.1.10: agents: 4     dial_level: 3.0|
2007-02-08 16:31:45|ECO 192.168.1.10: Calls to place: 1 (18 - 17) |
2007-02-08 16:31:45|CAMPAIGN DIFFERENTIAL: 14   3.65   (3.65 - 0)|
2007-02-08 16:31:45|LOCAL TRUNK SHORTAGE: 0|0  (18 - 50)|
2007-02-08 16:31:45|ECO 192.168.1.10: CALLING|
2007-02-08 16:31:45||     number call dialed|ECO|V0208163145000537857|INSERT INTO vicidial_manager values('','','2007-02-08 16:31:45','NEW','N','192.168.1.10','','Originate','V0208163145000537857','Exten: 8365','Context: default','Channel: Local/0041344612945@default','Priority: 1','Callerid: "V0208163145000537857" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:31:46||     lagged call vla agent PAUSED 0E0|20070208163116|20070208163136|20070208163146||
2007-02-08 16:31:46||     lagged call vac agent DELETED 0E0|2007-02-08 16:29:46||
2007-02-08 16:31:46||     lagged call vdac call DELETED 0E0|20070208163136||
2007-02-08 16:31:46||     lastcalldate UPDATED 1|'64'||
2007-02-08 16:31:46||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:48|LIVE AGENTS LOGGED IN: 10|
2007-02-08 16:31:48|ECO 192.168.1.10: agents: 4     dial_level: 3.0|
2007-02-08 16:31:48|ECO 192.168.1.10: Calls to place: 1 (18 - 17) |
2007-02-08 16:31:48|CAMPAIGN DIFFERENTIAL: 14   3.65   (3.65 - 0)|
2007-02-08 16:31:48|LOCAL TRUNK SHORTAGE: 0|0  (18 - 50)|
2007-02-08 16:31:48|ECO 192.168.1.10: CALLING|
2007-02-08 16:31:48||     number call dialed|ECO|V0208163148000435092|INSERT INTO vicidial_manager values('','','2007-02-08 16:31:48','NEW','N','192.168.1.10','','Originate','V0208163148000435092','Exten: 8365','Context: default','Channel: Local/0041719887566@default','Priority: 1','Callerid: "V0208163148000435092" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:31:48||     lagged call vla agent PAUSED 0E0|20070208163118|20070208163138|20070208163148||
2007-02-08 16:31:48||     lagged call vac agent DELETED 0E0|2007-02-08 16:29:48||
2007-02-08 16:31:48||     lagged call vdac call DELETED 0E0|20070208163138||
2007-02-08 16:31:48||     lastcalldate UPDATED 1|'53'||
2007-02-08 16:31:48||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:51|LIVE AGENTS LOGGED IN: 11|
2007-02-08 16:31:51|ECO 192.168.1.10: agents: 5     dial_level: 3.0|
2007-02-08 16:31:51|ECO 192.168.1.10: Calls to place: 3 (21 - 18) |
2007-02-08 16:31:51|CAMPAIGN DIFFERENTIAL: 14   3.7   (3.7 - 0)|
2007-02-08 16:31:51|LOCAL TRUNK SHORTAGE: 0|0  (21 - 50)|
2007-02-08 16:31:51|ECO 192.168.1.10: CALLING|
2007-02-08 16:31:51||     number call dialed|ECO|V0208163151000539836|INSERT INTO vicidial_manager values('','','2007-02-08 16:31:51','NEW','N','192.168.1.10','','Originate','V0208163151000539836','Exten: 8365','Context: default','Channel: Local/0041317112784@default','Priority: 1','Callerid: "V0208163151000539836" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:31:51||     number call dialed|ECO|V0208163151000435095|INSERT INTO vicidial_manager values('','','2007-02-08 16:31:51','NEW','N','192.168.1.10','','Originate','V0208163151000435095','Exten: 8365','Context: default','Channel: Local/0041719884074@default','Priority: 1','Callerid: "V0208163151000435095" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:31:51||     number call dialed|ECO|V0208163151000538553|INSERT INTO vicidial_manager values('','','2007-02-08 16:31:51','NEW','N','192.168.1.10','','Originate','V0208163151000538553','Exten: 8365','Context: default','Channel: Local/0041627731805@default','Priority: 1','Callerid: "V0208163151000538553" <0000000000>','Timeout: 25000','','','','')|1.00|NONE||
2007-02-08 16:31:51||     lagged call vla agent PAUSED 0E0|20070208163121|20070208163141|20070208163151||
2007-02-08 16:31:51||     lagged call vac agent DELETED 0E0|2007-02-08 16:29:51||
2007-02-08 16:31:51||     lagged call vdac call DELETED 0E0|20070208163141||
2007-02-08 16:31:51||     lastcalldate UPDATED 2|'64','53'||
2007-02-08 16:31:51||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:54|LIVE AGENTS LOGGED IN: 11|
2007-02-08 16:31:54|ECO 192.168.1.10: agents: 4     dial_level: 3.0|
2007-02-08 16:31:54|ECO 192.168.1.10: Calls to place: -2 (19 - 21) |
2007-02-08 16:31:54|CAMPAIGN DIFFERENTIAL: 14   3.7   (3.7 - 0)|
2007-02-08 16:31:54|LOCAL TRUNK SHORTAGE: 0|0  (19 - 50)|
2007-02-08 16:31:54|ECO 192.168.1.10: CALLING|
2007-02-08 16:31:54||     lagged call vla agent PAUSED 0E0|20070208163124|20070208163144|20070208163154||
2007-02-08 16:31:54||     lagged call vac agent DELETED 0E0|2007-02-08 16:29:54||
2007-02-08 16:31:54||     lagged call vdac call DELETED 0E0|20070208163144||
2007-02-08 16:31:54||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:56|LIVE AGENTS LOGGED IN: 10|
2007-02-08 16:31:56|ECO 192.168.1.10: agents: 3     dial_level: 3.0|
2007-02-08 16:31:56|ECO 192.168.1.10: Calls to place: -4 (16 - 20) |
2007-02-08 16:31:56|CAMPAIGN DIFFERENTIAL: 14   3.7   (3.7 - 0)|
2007-02-08 16:31:56|LOCAL TRUNK SHORTAGE: 0|0  (16 - 50)|
2007-02-08 16:31:56|ECO 192.168.1.10: CALLING|
2007-02-08 16:31:56||     lagged call vla agent PAUSED 0E0|20070208163126|20070208163146|20070208163156||
2007-02-08 16:31:56||     lagged call vac agent DELETED 0E0|2007-02-08 16:29:56||
2007-02-08 16:31:56||     lagged call vdac call DELETED 0E0|20070208163146||
2007-02-08 16:31:56||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:59|LIVE AGENTS LOGGED IN: 10|
2007-02-08 16:31:59|ECO 192.168.1.10: agents: 3     dial_level: 3.0|
2007-02-08 16:31:59|ECO 192.168.1.10: Calls to place: -4 (16 - 20) |
2007-02-08 16:31:59|CAMPAIGN DIFFERENTIAL: 14   3.7   (3.7 - 0)|
2007-02-08 16:31:59|LOCAL TRUNK SHORTAGE: 0|0  (16 - 50)|
2007-02-08 16:31:59|ECO 192.168.1.10: CALLING|
2007-02-08 16:31:59||     lagged call vla agent PAUSED 0E0|20070208163129|20070208163149|20070208163159||
2007-02-08 16:31:59||     lagged call vac agent DELETED 0E0|2007-02-08 16:29:59||
2007-02-08 16:31:59||     lagged call vdac call DELETED 0E0|20070208163149||
2007-02-08 16:31:59||     logindate UPDATED 1|'ECO'||
2007-02-08 16:31:59||     lagged call vac agent DELETED 0E0|2007-02-08 16:21:59|LIVE||
2007-02-08 16:31:59||     updating server parameters 50|8365|-2|default||
2007-02-08 16:32:01|LIVE AGENTS LOGGED IN: 10|
2007-02-08 16:32:01|ECO 192.168.1.10: agents: 4     dial_level: 3.0|
2007-02-08 16:32:01|ECO 192.168.1.10: Calls to place: -2 (18 - 20) |
2007-02-08 16:32:01|CAMPAIGN DIFFERENTIAL: 14   3.75   (3.75 - 0)|
2007-02-08 16:32:01|LOCAL TRUNK SHORTAGE: 0|0  (18 - 50)|
2007-02-08 16:32:01|ECO 192.168.1.10: CALLING|
2007-02-08 16:32:01||     dead call vac deleted|661182|432239|M0208163140000432239|1170948721|1|||
2007-02-08 16:32:01||     dead call vac XFERd do nothing|432239|566220049|XFER||
2007-02-08 16:32:01||     lagged call vla agent PAUSED 0E0|20070208163131|20070208163151|20070208163201||
2007-02-08 16:32:01||     lagged call vac agent DELETED 0E0|2007-02-08 16:30:01||
2007-02-08 16:32:01||     lagged call vdac call DELETED 0E0|20070208163151||
2007-02-08 16:32:01||     logindate UPDATED 1|'ECO'||
2007-02-08 16:32:04|LIVE AGENTS LOGGED IN: 10|
2007-02-08 16:32:04|ECO 192.168.1.10: agents: 1     dial_level: 3.0|
2007-02-08 16:32:04|ECO 192.168.1.10: Calls to place: -7 (12 - 19) |
2007-02-08 16:32:04|CAMPAIGN DIFFERENTIAL: 14   3.55   (3.55 - 0)|
2007-02-08 16:32:04|LOCAL TRUNK SHORTAGE: 0|0  (12 - 50)|
2007-02-08 16:32:04|ECO 192.168.1.10: CALLING|
2007-02-08 16:32:04||     lagged call vla agent PAUSED 0E0|20070208163134|20070208163154|20070208163204||
2007-02-08 16:32:04||     lagged call vac agent DELETED 0E0|2007-02-08 16:30:04||
2007-02-08 16:32:04||     lagged call vdac call DELETED 0E0|20070208163154||
2007-02-08 16:32:04||     logindate UPDATED 1|'ECO'||
2007-02-08 16:32:06|LIVE AGENTS LOGGED IN: 9|
2007-02-08 16:32:06|ECO 192.168.1.10: agents: 1     dial_level: 3.0|
2007-02-08 16:32:06|ECO 192.168.1.10: Calls to place: -7 (11 - 18) |
2007-02-08 16:32:06|CAMPAIGN DIFFERENTIAL: 14   3.35   (3.35 - 0)|
2007-02-08 16:32:06|LOCAL TRUNK SHORTAGE: 0|0  (11 - 50)|
2007-02-08 16:32:06|ECO 192.168.1.10: CALLING|
2007-02-08 16:32:06||     dead call vac deleted|661181|537856|V0208163137000537856|1170948724|1|||
2007-02-08 16:32:06||     dead NA call added to log asterisk-3198-1170948698.13924|537856|344615808|SENT|NA|1||
2007-02-08 16:32:06||     dead call vac lead marked NA|537856|344615808|SENT||
2007-02-08 16:32:06||     dead call vla agent PAUSED 0E0|537856|344615808|SENT||
2007-02-08 16:32:06||     lagged call vla agent PAUSED 0E0|20070208163136|20070208163156|20070208163206||
2007-02-08 16:32:06||     lagged call vac agent DELETED 0E0|2007-02-08 16:30:06||
2007-02-08 16:32:06||     lagged call vdac call DELETED 0E0|20070208163156||
2007-02-08 16:32:06||     logindate UPDATED 1|'ECO'||
2007-02-08 16:32:09|LIVE AGENTS LOGGED IN: 9|
2007-02-08 16:32:09|ECO 192.168.1.10: agents: 1     dial_level: 3.0|
2007-02-08 16:32:09|ECO 192.168.1.10: Calls to place: -6 (11 - 17) |
2007-02-08 16:32:09|CAMPAIGN DIFFERENTIAL: 14   3.15   (3.15 - 0)|
2007-02-08 16:32:09|LOCAL TRUNK SHORTAGE: 0|0  (11 - 50)|
2007-02-08 16:32:09|ECO 192.168.1.10: CALLING|
2007-02-08 16:32:09||     lagged call vla agent PAUSED 0E0|20070208163139|20070208163159|20070208163209||
2007-02-08 16:32:09||     lagged call vac agent DELETED 0E0|2007-02-08 16:30:09||
2007-02-08 16:32:09||     lagged call vdac call DELETED 0E0|20070208163159||
2007-02-08 16:32:09||     logindate UPDATED 1|'ECO'||
2007-02-08 16:32:11|LIVE AGENTS LOGGED IN: 8|
2007-02-08 16:32:11|ECO 192.168.1.10: agents: 1     dial_level: 3.0|
2007-02-08 16:32:11|ECO 192.168.1.10: Calls to place: -6 (10 - 16) |
2007-02-08 16:32:11|CAMPAIGN DIFFERENTIAL: 14   3.05   (3.05 - 0)|
2007-02-08 16:32:11|LOCAL TRUNK SHORTAGE: 0|0  (10 - 50)|
2007-02-08 16:32:11|ECO 192.168.1.10: CALLING|
2007-02-08 16:32:11||     lagged call vla agent PAUSED 0E0|20070208163141|20070208163201|20070208163211||
2007-02-08 16:32:11||     lagged call vac agent DELETED 0E0|2007-02-08 16:30:11||
2007-02-08 16:32:11||     lagged call vdac call DELETED 0E0|20070208163201||
2007-02-08 16:32:11||     logindate UPDATED 1|'ECO'||


Tomorrow I can look for some "screen" output. For today we finished working.
gschaller
 
Posts: 99
Joined: Thu Jun 29, 2006 1:59 pm
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Postby mflorell » Thu Feb 08, 2007 1:52 pm

What is the changelog(top of the source code) version of the AST_VDauto_dial.pl script that you are using?

With available-only-tally enabled, I have made changes yesterday to eliminate dialing for INCALL agents if their call no longer exists.

Another possible issue that you may be running into is having calls stuck that should have been deleted from the vicidial_auto_calls table.
mflorell
Site Admin
 
Posts: 18375
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida
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Postby gschaller » Thu Feb 08, 2007 2:15 pm

AST_VDauto_dial.pl: 070205-1414

But you were right, there are old entries in vicidial_auto_calls table. They are 8 hours old now (I restarted the Asterisk server at this time, after lunch the agents had problems with login - Asterisk was having a problem). I will delete them.
Thanks for your help!
gschaller
 
Posts: 99
Joined: Thu Jun 29, 2006 1:59 pm
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Postby mflorell » Thu Feb 08, 2007 4:08 pm

You should add the AST_reset_mysql_log.pl to your /etc/rc.d/rc.local file. That will run it every time you reboot to clear out those entries.
mflorell
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Posts: 18375
Joined: Wed Jun 07, 2006 2:45 pm
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