Agent Time Detail 2010-01-12 05:58:09
Time range: 2010-01-11 00:00:00 to 2010-01-11 23:59:59
AGENT TIME BREAKDOWN:
+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+------------+ +------------+------------+------------+------------+------------+------------+------------+------------+
| USER NAME | ID | CALLS | TIME CLOCK | AGENT TIME | WAIT | TALK | DISPO | PAUSE | DEAD | | LOGIN | BREAK | LUNCH | TRAIN | | MEET | LAGGED | SHOW |
+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+------------+ +------------+------------+------------+------------+------------+------------+------------+------------+
| KAREN SMITH | 1299 | 234 | 0:00 | 5:03:32 | 1:02:24 | 3:29:24 | 7:01 | 24:43 | 16:32 | | 0:30 | 0:00 | 0:00 | 19:35 | 4:38 | 0:00 | 0:00 | 0:00 |
| MIKE COLLINS | 2728 | 566 | 0:00 | 9:56:06 | 2:27:03 | 4:58:25 | 18:46 | 2:11:52 | 25:34 | | 0:43 | 0:00 | 1:51:13 | 17:21 | 2:22 | 0:13 | 0:00 | 0:00 |
| JAMES WILSON | 7857 | 206 | 0:00 | 2:23:20 | 46:54 | 1:12:09 | 5:25 | 18:52 | 9:47 | | 0:15 | 7:32 | 0:00 | 9:29 | 1:36 | 0:00 | 0:00 | 0:00 |
| HARRY SANDERS | 2906 | 25 | 0:00 | 7:41:12 | 4:42:07 | 34:05 | 1:49 | 2:23:11 | 0:09 | | 26:13 | 0:00 | 0:00 | 20:27 | 0:00 | 0:00 | 1:35:29 | 1:02 |
| JOHN JONES | 9085 | 40 | 0:00 | 7:52:58 | 3:03:51 | 2:46:21 | 0:59 | 2:01:47 | 0:15 | | 11:04 | 0:00 | 0:00 | 0:00 | 31:54 | 0:00 | 20:50 | 57:59 |
| HENRY JOHNSON | 2104 | 299 | 0:00 | 6:27:46 | 2:14:54 | 2:55:22 | 8:48 | 1:08:42 | 18:47 | | 0:23 | 25:19 | 0:00 | 35:51 | 1:31 | 0:00 | 5:38 | 0:00 |
| BRIAN CLAY | 2293 | 311 | 0:00 | 6:07:05 | 2:11:48 | 3:11:21 | 8:32 | 35:24 | 30:29 | | 0:36 | 8:09 | 0:00 | 17:11 | 5:57 | 3:31 | 0:00 | 0:00 |
| SALLY JOHNSTON | 1382 | 658 | 0:00 | 8:33:57 | 2:19:43 | 4:53:50 | 17:12 | 1:03:12 | 28:26 | | 0:21 | 3:19 | 30:19 | 28:40 | 0:33 | 0:00 | 0:00 | 0:00 |
| WENDY JACKSON | 3451 | 377 | 0:00 | 9:27:24 | 2:20:08 | 3:34:23 | 27:35 | 3:05:18 | 30:28 | | 11:49 | 57:45 | 1:43:25 | 10:08 | 1:00 | 0:00 | 1:11 | 0:00 |
| FRANK SMITH | 9550 | 2 | 0:00 | 4:10 | 1:05 | 0:26 | 0:29 | 2:10 | 0:00 | | 1:24 | 0:00 | 0:00 | 0:00 | 0:46 | 0:00 | 0:00 | 0:00 |
| REMY DILLON | 0619 | 421 | 0:00 | 10:04:49 | 1:53:25 | 5:19:60 | 14:23 | 2:37:01 | 55:48 | | 0:37 | 6:18 | 2:00:31 | 24:11 | 5:24 | 0:00 | 0:00 | 0:00 |
| ANDY JAMESON | 9728 | 514 | 0:00 | 7:52:22 | 2:08:28 | 4:56:59 | 14:42 | 32:13 | 46:54 | | 2:02 | 2:15 | 0:00 | 24:13 | 1:31 | 0:00 | 2:12 | 0:00 |
| NELL MILLER | 9837 | 696 | 0:00 | 8:52:40 | 2:36:17 | 4:26:47 | 20:12 | 1:29:24 | 45:19 | | 1:02 | 0:00 | 1:00:57 | 22:40 | 2:07 | 0:00 | 2:38 | 0:00 |
+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+------------+ +------------+------------+------------+------------+------------+------------+------------+------------+
| TOTALS AGENTS: 13 | 4349 | 0:00 | 90:27:21 | 27:48:07 | 42:19:32 | 2:25:53 | 17:53:49 | 5:08:28 | | 56:59 | 1:50:37 | 7:06:25 | 3:49:46 | 59:19 | 3:44 | 2:07:58 | 59:01 |
+----------------------------+----------+------------+------------+------------+------------+------------+------------+------------+ +------------+------------+------------+------------+------------+------------+------------+------------+
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