CALLER ID NAME CODES DOC	Started: 2013-07-15	Updated: 2023-11-18


This document is meant for reference only, and it does not contain all CID name codes possible, but more will be added over time.


M - Manual Dial Call (M7152249180000855319)
V - Auto-Dial Call (V7152252280000844707)
Y - Inbound Call (Y7152252510000822239)
J - Inbound CLOSER Transfer (J7152252510000822239)
DC - 3-Way Call (DC943083W0000855319W)
DV - Dial Override, Send DTMF, Dead Trigger, Blind Monitor Warning (DV191652W1010101010W)
DO - Dial Override(old) (DOagcW16817630576666)
S - Agent Login Call (S1307152248588600051)
LP - Park Call (LPvdcW13739432176666)
FP - Back to agent From Park (FPvdcW14529553216666)
LX - Park Xfer Call (LXvdcW13739432176666)
FX - Xfer Back to session From Park (FXvdcW14529553216666)
VH - Inbound Agent Alert (VH7152252518600051)
VS - Inbound Second Agent Alert (VS7152252518600051)
RH - Recording Hangup (RH1234514529553690)
CX - Consultative Transfer (CXAR2420160116094751)
XLvdc - Agent Local Closer or ReQueue Call (XLvdcW13739431946666) [epoch + user...]
XBvdc - Agent blind transfer (XBvdcW14528875091001100110011001) [epoch + user...]
AGMON - Remote Agent Monitor (AGMON715224918000001)
HLvdcW - Hangup of customer call from agent screen (HLvdcW1475524272tluc)
CH123456 - Hangup of all non-agent channels in meetme session(CH1234614755246080)
ULGC - Hangup of lone channel in left 3way session (ULGC0010420221616133)
ULGH - Clearing of left 3way session after server rec limit (ULGH0010420221618178)
ULAL - Clearing of agent session by AST_agent_logout.pl script
ULFA - Clearing of agent session by force_agent_logout.php admin page
ULUS - Clearing of agent session by user_status.php admin page
ULVD - Hanging up agent phone in userLOGout agent screen function
ULVC - Clearing of agent session in userLOGout agent screen function
BM - Real-time screen blind monitor (BM149425456200006666)
BB - Real-time screen blind barge (BB149425456200006666)
BW - Real-time screen blind whisper (BW149425456200006666)
E - Inbound Email, tracking only (E0001797980001237995)
ACagcW - Noone in session call agent phone (ACagcW15167259066666)
AM - Agent mute of recording (AM273955W0001922575W)
G - Recording Gateway inbound call (G2010021380000000023)
T - 3-way press outside-agent call (T1180828420014842682)
CID - SendCID test page (CID1451019998883112)