Press 1 CID Callback

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Press 1 CID Callback

Postby inspire888 » Thu Jul 01, 2021 3:41 am

Hi guys,

We've successfully got the press 1 CID callback option working.

However, does anyone know how we can have that message appear every 90 seconds? Or have it give you the option at 90 seconds, than one more time at 240 seconds?

Is this possible?

Thanks
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Re: Press 1 CID Callback

Postby carpenox » Thu Jul 01, 2021 8:19 am

combine wait options with hold time options for the ingroup....should work
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Re: Press 1 CID Callback

Postby inspire888 » Thu Jul 01, 2021 9:29 pm

Pretty sure I've tried that but it's confusing.

Are there any docs or suggestions?
Vicibox 9.0.2 from .iso | Vicidial VERSION: 2.14-756a BUILD: 200609-2257 | Asterisk v.13.29.2-vici | No Digium/Sangoma Hardware | No Extra Software After Installation | 4gb RAM
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Re: Press 1 CID Callback

Postby carpenox » Fri Jul 02, 2021 1:25 pm

yea i have it on my blog: http://vicidial.blog
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Re: Press 1 CID Callback

Postby inspire888 » Tue Jul 27, 2021 3:40 am

Okay so an update,

I can get the press 1 CID callback working when I set the parameters for Wait Time Option.

What I really want is for the callback option to be played at 2 specific times.

When I set Estimated Hold Time Option also to CID callback it makes no difference.

It only seems to play the message once.

Any ideas?

Am I missing something?
Vicibox 9.0.2 from .iso | Vicidial VERSION: 2.14-756a BUILD: 200609-2257 | Asterisk v.13.29.2-vici | No Digium/Sangoma Hardware | No Extra Software After Installation | 4gb RAM
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Re: Press 1 CID Callback

Postby inspire888 » Tue Aug 17, 2021 12:32 am

Okay so are some testing back and forth we got it working.

Now, for some strange reason after you choose to be called back, it NEVER calls you back.

I've checked the list and it goes into the list but the call status says either WAITTO or INBND?

Has something gone wrong?

Thanks
Vicibox 9.0.2 from .iso | Vicidial VERSION: 2.14-756a BUILD: 200609-2257 | Asterisk v.13.29.2-vici | No Digium/Sangoma Hardware | No Extra Software After Installation | 4gb RAM
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