How do you handle these real world cases with Vicidial?

Any and all non-support discussions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

How do you handle these real world cases with Vicidial?

Postby albatroz » Thu Mar 22, 2007 6:18 pm

The number you have dialed is valid but the person who lives there
is different to the one in your database.

The person you call asks you to call him in 2 hours, one week, or 1 month..
albatroz
 
Posts: 85
Joined: Tue Sep 19, 2006 8:10 am
Location: Peru

Postby enjay » Thu Mar 22, 2007 7:31 pm

if the name is incorrect or any criteria for that matter (address, city, zipcode) whatever it may be you can modify that leads directly from the "live call" page.

If a person asks to call back in a couple hours days/weeks/months whatever it is you can leverage the callbacks feature.

-Art
enjay
 
Posts: 806
Joined: Mon Jun 19, 2006 12:40 pm
Location: Utah


Return to General Discussion

Who is online

Users browsing this forum: No registered users and 182 guests