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INBOUND CLOSER Remote AGENT

PostPosted: Sun Sep 29, 2019 9:13 am
by ruben23
Version: 2.14b0.5
SVN Version: 2962
DB Schema Version: 1540
DB Schema Update Date: 2018-04-07 04:23:58
Password Encryption: DISABLED - S1 - C1
Auto User-add Value: 101
Recording Prompt Count: 0
Install Date: 2017-04-22
Asterisk 1.8.23.0-vici
Multi Server - 1 Database/Web/Asterisk 01 and 1 Asterisk Server 02

is it possible to set Remote Agent with a DID number be a closer to an Ingroup for inbound calls.?

Re: INBOUND CLOSER Remote AGENT

PostPosted: Thu Sep 24, 2020 1:26 pm
by carpenox
yes, do u still need to do this? it can be done by creating a campaign with no leads in it, set inbound to closer group and set remote agent to the DID