vicidial.org

Is the mute button on the agent interface no longer available on Vicidial 9? Thank you.

With Asterisk 13, the mechanism in Asterisk that allowed for volume changes and muting of meetme participants had been causing random crashes in Asterisk. We now disable this functionality by default, but if you want to enable it, all you have to do is use the agc/options.php setting of "$ast13_volume_override = '1';"

Thanks, Matt!!!

Can the mute recordings can also be invoked on API? I have a requirement wherein when the payment page pops up on the agent screen, it will have an option to mute the recordings and I am wondering if it can be invoked via the API?

That's not currently an Agent API option. I'm sure it could be added though.

Will that be on the agent api and not on non agent api am I correct?

Furthermore is the new asterisk 13 that vicibox uses now stable when using this feature? Wont it crap out?

Since it is affecting only the agent screen, it would have to be added to the Agent API.

Asterisk 13 is very stable, we've been using it for years now. We have several clients using Recording Muting on Asterisk 13 and I have not heard any problems reported with it.