Confusion on VM'S when run press-1 Survey
Posted: Mon Aug 31, 2020 10:27 am
Hi, can you please let me know how is that possible that on press1 user hears a voicemail?
tried on Goautodial 3.3
also tried on vicibox 9.03, but agents said they hear voice mail.
routing extension i have tried 8366 and 8373, but with both they hear voicemail. I need to know what is the trouble behind this.??
any help would be appreciable.
Thanks and Regards,
Ahsan
tried on Goautodial 3.3
also tried on vicibox 9.03, but agents said they hear voice mail.
routing extension i have tried 8366 and 8373, but with both they hear voicemail. I need to know what is the trouble behind this.??
any help would be appreciable.
Thanks and Regards,
Ahsan