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What predictive settings do you use?

PostPosted: Wed Sep 30, 2020 9:12 am
by carpenox
I was just curious what adapt settings everyone uses and what works best. I am currently using adapt tapered, waiting agents set to 1, drop percent at 3, 1 calls waiting for agents, 10 for intensity which seems to work nice until about after lunch when i need to raise the drop percent to get it keeping the agents talking. any other ideas?

-Nox

Re: What predictive settings do you use?

PostPosted: Thu Oct 01, 2020 10:37 am
by VFRDavid
A lot depends on total agents, trunks/bandwidth/server horsepower available, lead age/quality and a LOT more...but, I found this article, and it seems to be a decent starting point...

http://blog.ownpages.com/2012/02/kick-b ... s.html?m=1

Good luck!

Re: What predictive settings do you use?

PostPosted: Thu Oct 01, 2020 12:16 pm
by carpenox
Awesome, thanks Dave.