Page 1 of 1

inbound and outbound campaigns

PostPosted: Sat Mar 06, 2021 3:03 pm
by Joss2103
Good day,

Excuse me, do you know if it is possible to have an agent logged into a predictive campaign and an incoming campaign at the same time? or have both campaigns linked? since I do not want to have that agent in different sessions and campaigns


Thanks

Re: inbound and outbound campaigns

PostPosted: Sun Mar 07, 2021 1:50 pm
by carpenox
yes if you use the shared campaigns under system settings as shown below:


Image