Is vicidial really free?

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Is vicidial really free?

Postby nabobs » Wed Mar 17, 2021 12:37 am

So as long as I have internet access and a computer with a microphone.... Vicidial is free? No matter how much I call?
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Re: Is vicidial really free?

Postby mflorell » Wed Mar 17, 2021 6:46 am

The software is free no matter how many calls you place or how many agents you have log into it. But you will need a SIP carrier to place the phone calls through, and I don't know of any free SIP carriers at this point. So there will be your telco costs at the very least.
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Re: Is vicidial really free?

Postby martinch » Thu Mar 18, 2021 10:19 am

Basically what Matt said + the cost of running the server(s) be that a ViCiDial cluster or a laptop or whatever box it may be.

ViCiDial is comprised of software + hardware + telephony. The last 2 will cost money to setup and use. You can get extras from Matt like help with hosting (hardware and telephony) and things like ViCiDial manual but yeah they come at a price.

But thanks to Matt's project, it's probably one of the cheapest ways to run a call centre operation. Cheers for that Matt!
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Re: Is vicidial really free?

Postby nabobs » Thu Mar 18, 2021 9:34 pm

What is the cheapest telephony/SIP service to use??
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Re: Is vicidial really free?

Postby carpenox » Fri Mar 19, 2021 3:28 am

remember in get what you pay for.... heres a few to check out: / / / /

Have you read the managers manual yet? read over my blog as well, strikers video blog is full of useful info as well
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