Confirm Callback Phone Number Not Working

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Confirm Callback Phone Number Not Working

Postby inspire888 » Sun May 02, 2021 6:02 pm

Hi All,

So we can get the PRESS_CALLBACK_QUEUE working smoothly.

The issue we're finding is that no matter what option we choose, we cannot get vicidial to confirm the number to callback.

We've set CID Callback Number Validation to YES but it never gets to that step.

After you choose "1" for a callback, it plays the confirmation message than hangs up.

I've watched the logs and nothing further gets played.

Am I missing something?????

Thanks
Vicibox 9.0.2 from .iso | Vicidial VERSION: 2.14-756a BUILD: 200609-2257 | Asterisk v.13.29.2-vici | No Digium/Sangoma Hardware | No Extra Software After Installation | 4gb RAM
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Re: Confirm Callback Phone Number Not Working

Postby inspire888 » Mon May 03, 2021 4:30 pm

Any ideas????????
Vicibox 9.0.2 from .iso | Vicidial VERSION: 2.14-756a BUILD: 200609-2257 | Asterisk v.13.29.2-vici | No Digium/Sangoma Hardware | No Extra Software After Installation | 4gb RAM
inspire888
 
Posts: 25
Joined: Sun Feb 07, 2021 5:08 pm

Re: Confirm Callback Phone Number Not Working

Postby carpenox » Tue May 04, 2021 1:55 pm

there is more involved in this process, ill try to get it on my blog this week
Leap 15.2 | Version: 2.14-822a | BUILD: 210715-1248| SVN Version: 3483 | DB Schema Version: 1639 | Asterisk 13.38.2-vici
www.CyburDial.net -:- 844-PC-SATA-2 -:- My Blog: http://vicidial.blog -:- Whatsapp: +19549477572 -:- Skype: live:carpenox_3
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