Emergency Log Agengent Out

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Emergency Log Agengent Out

Postby Joss2103 » Wed May 12, 2021 4:43 pm

Hello,

Sorry do you know if it is possible that the users that I leave with Admin profile can also log out agents with emergency log button?

Thanks
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Re: Emergency Log Agengent Out

Postby carpenox » Wed May 12, 2021 6:03 pm

yes you just need to set it correctly, and they can do it thru realtime screen
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Re: Emergency Log Agengent Out

Postby Joss2103 » Tue May 18, 2021 10:52 am

Ok Thank you, If in real time from my main admin if I can log out the agents but from a user that I assign admin I don't see that option to remove the agents, do you know what permission it is?
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Re: Emergency Log Agengent Out

Postby carpenox » Tue May 18, 2021 11:23 am

you need permission level of at least 7 i believe and api permissions for it within the user
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Re: Emergency Log Agengent Out

Postby Joss2103 » Fri May 28, 2021 2:43 pm

My administrators left them at level 9, I already gave API permissions but it still cannot remove the agents :(
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Re: Emergency Log Agengent Out

Postby carpenox » Fri May 28, 2021 5:27 pm

Hit me up on skype and Ill help you out
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Re: Emergency Log Agengent Out

Postby Joss2103 » Fri May 28, 2021 5:48 pm

Yes, One moment please
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