Progressive / Powerdial with no pause?

Any and all non-support discussions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Progressive / Powerdial with no pause?

Postby anon58372 » Sat May 22, 2021 7:16 pm

Hello Vici members,

I previously loved the predictive dialer but I do not like the pause for my agents with high valued data. Can we move to a progressive dialer that allows no pause (or very small pause?). Does this work as good as PhoneBurners claim of no pause powerdialing? The 3 seconds from someone saying hello, results in a 2nd hello which won't work for this data.

Posts: 1
Joined: Wed Feb 05, 2020 8:55 pm

Re: Progressive / Powerdial with no pause?

Postby koceila bauer » Tue May 25, 2021 8:15 am

waiting time between call , or the agent pause boutton ???
koceila bauer
Posts: 3
Joined: Mon May 24, 2021 10:24 am

Return to General Discussion

Who is online

Users browsing this forum: No registered users and 32 guests