Progressive / Powerdial with no pause?
Posted: Sat May 22, 2021 7:16 pmHello Vici members,
I previously loved the predictive dialer but I do not like the pause for my agents with high valued data. Can we move to a progressive dialer that allows no pause (or very small pause?). Does this work as good as PhoneBurners claim of no pause powerdialing? The 3 seconds from someone saying hello, results in a 2nd hello which won't work for this data.
Thanks!
-S
I previously loved the predictive dialer but I do not like the pause for my agents with high valued data. Can we move to a progressive dialer that allows no pause (or very small pause?). Does this work as good as PhoneBurners claim of no pause powerdialing? The 3 seconds from someone saying hello, results in a 2nd hello which won't work for this data.
Thanks!
-S