Progressive / Powerdial with no pause?

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Progressive / Powerdial with no pause?

Postby anon58372 » Sat May 22, 2021 7:16 pm

Hello Vici members,

I previously loved the predictive dialer but I do not like the pause for my agents with high valued data. Can we move to a progressive dialer that allows no pause (or very small pause?). Does this work as good as PhoneBurners claim of no pause powerdialing? The 3 seconds from someone saying hello, results in a 2nd hello which won't work for this data.

Thanks!
-S
anon58372
 
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Re: Progressive / Powerdial with no pause?

Postby koceila bauer » Tue May 25, 2021 8:15 am

waiting time between call , or the agent pause boutton ???
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