vicidial.org

Posted: **Fri Apr 07, 2023 5:16 pm**

The manual says the higher ranked agent will get the call first.
What is the highest rank? Is it 1 or 9 and what does 0 do?

Posted: **Fri Apr 07, 2023 5:45 pm**

The highest rank is 9, the lowest is -9, 0 doesn't do anything special, it's just another user rank.

Agent Rank