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by ramonvel » Thu Aug 09, 2007 5:07 pm
Hi Guys,
Per the Hardware Recommendations from Jon Hood:
"- For medium call center (upto 75 seats):
asterisk server: single-core opteron (since all transcoding and calls still go through one core in asterisk, it doesn't make sense to buy a multi-core or hyperthreaded system that will only slow you down)
mysql/astguiclient/apache server: hyperthreaded xeon (since astguiclient relies on a number of scripts being executed in parallel, it's good to have hyperthreaded or dual core systems with astguiclient). Remember to nfs-mount the sound recordings directories! "
I'm planning to get my first real hardware server for Vicidial Installation, possibly will also install VTiger CRM . This is what I'm planning to get :
Intel Core 2 Quad Q6600 / 8MB Cache / 2GB DDR2-667 / (3) WD 250GB SATA-II RAID Edition HDDs / RAID 5
How many seats do you think this server will be able to handle, first with 2GB RAM then with 4GB ?
Ray
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ramonvel
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by enjay » Thu Aug 09, 2007 5:34 pm
If you are doing recordings I would limit yourself to around 15-20ish users since you do not intend on having a seperate database/apache server. Keep in mind both of those applications (Apache/Mysql) are resource hogs.
I disagree with the assessment on "Dual Core vs. Single Core" I've benchmarked the following
Dual Core 2.4ghz Processor
RAID 5 15k SCSI
4gb RAM
vs
Dual XEON 3.2ghz Processor (With Hyperthreading)
RAID 5 15k SCSI
4gb RAM
the Dualcore (by a long shot) outperformed the dual XEON config.
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enjay
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by ramonvel » Fri Aug 10, 2007 2:38 am
Hi,
Enjay what was the CPU Cache on both systems? Wouldn't that make a difference?
Ray
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ramonvel
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by mflorell » Fri Aug 10, 2007 8:17 am
I can confirm that a dual core system with 24 seats has HALF the load of a single core system of the same cache(per CPU) and comperable speed.
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mflorell
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by marvin » Mon Nov 12, 2007 2:02 pm
hmmm ... so if i have a quadcore does it mean that i can go more than 40-50 seats?
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marvin
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by ramindia » Mon Nov 12, 2007 10:24 pm
Hi
if you have more than 20+ agents
and looking to record all agents.
recomend to go for modular setup
1 Server Mysql/Apache
1 Server Asterisk/Vicidial for 20 agents
1 Server Asterisk/Vicidial for next 20 agents
each server minimum should be Core 2 with 4 GB RAM with X100p should do the job, as per my experience.
ram
Kindly post your feedback, if this solution works.
so its very usefull for others who join later as a NEWBIE.
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