Own crm

Discussions about development of VICIDIAL and astGUIclient

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Own crm

Postby exynko » Thu Dec 01, 2011 1:01 pm

Hi everyone

I need to evaluate a posible implemantation of vicidial over asterisk in my company. At this moment, me have our own CRM, and we can make calls from our CRM through a dialer component developed my us that is based on cisco. Well, I need to do the same thing (control campaigns of our CRM through calls) but with the vicidial modules, that is, communicate our CRM with asterix and controlling the calls with the vicidial modules.

Is it possible?
:?: :?:
exynko
 
Posts: 1
Joined: Thu Dec 01, 2011 12:33 pm

Postby mflorell » Thu Dec 01, 2011 5:21 pm

Yes, we have many clients doing this with their custom CRMs, using the Agent-API and non-Agent-API:

http://www.vicidial.org/docs/AGENT_API.txt
http://www.vicidial.org/docs/NON-AGENT_API.txt
mflorell
Site Admin
 
Posts: 18339
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to Development

Who is online

Users browsing this forum: No registered users and 60 guests