any guide to understand vicidial-technically

[paruchurup]

Hi

I am new to vicidial and I am facing issues while setting up.
I want to understand technically how it works.

I want to know if there is any manual available for this.

Thanks

[williamconley]

I am confused. In this post you state that you have the Manager's Manual: viewtopic.php?f=4&t=28892&p=101568#p101568 but now you say you don't ...?

[paruchurup]

I am talking about technical guide on how it works, this manual is only functional, if something is going wrong I am not able to understand what went wrong.
In fact when I got time synchronization problem , I learnt some concepts like there are some perl scripts continuosly running and updating server_updater table and all, if I didn't get that error I never understand how it is working, if I understand how the flow is I can better figure out when something goes wrong.
If I have to go through phps, there 15000 lines or so... really going through is difficult...I start and then stop in the middle....and I never coded in php or perl as well....

So I am thinking if some technical guide is available, I can understand how it works

[williamconley]

The Vicidial Manager's Manual

This Forum

/usr/src/astguiclient/trunk/docs

/usr/share/astguiclient (execute perl scripts in here with "--help" for help on any of them)

Attend the course in Clearwater for an in-depth bootcamp of functionality

Or pay a professional to discuss "how it works" or perhaps to create a Technical Overview document of some sort. If you did, that could make a greate "preamble" to the Manager's Manual or perhaps the intro to a troubleshooting wizard.

[mcargile]

I have been working with Vicidial since 2006. I have been working closely with Matt since 2007. I am the person who coded the Asterisk 1.8 support into Vicidial. I consider myself to be one of the most knowledgeable people about the internal working of the software save for Matt. There are still sections of the code that I have no clue how it works. Even Matt isn't sure anymore how certain scripts are working, he just knows they do. Much of this is because Matt had to code around bugs and the idiosyncrasies of the early versions of Asterisk.

For instance issuing the command 'show channels concise' in early versions of Asterisk would sometimes not list every channel. Matt had to write code that if a bunch of channels suddenly disappeared it would rerun that command a few times to see if they were actually gone or not. Is this code still necessary in Asterisk 1.8? Short of removing it and trying it out on a heavy production system there is no real way to tell. Not sure how many people would like to be a guinea pig for that. The core scripts are full of stuff like that.