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vicidial configuration

PostPosted: Mon Sep 07, 2020 11:10 am
by pikalla
hello to all the vicidial team is a big merxi for this gifts
I use version 2.14-766a
Build: 200816-0912
I installed asterisk 13.14.1
After the installation I create an agent, a campaign, but I can't create a lead and add a phone
When I create a lead I am told error went to see the previous configuration and when adding the phone I fill in all the fields and I save and I am told phone added but I do not see it at the platform level
thank you for helping me

Re: vicidial configuration

PostPosted: Mon Sep 07, 2020 11:41 am
by carpenox
this isnt the right place to post this type of question, it would be in the support area for future reference, first lets start by asking how you installed asterisk 13.14.1 which doesnt come with the version you mentioned? I am going to assume this is some sort of scratch installation and that the error lies in your my.cnf file for mysql if thats the case.

Re: vicidial configuration

PostPosted: Tue Sep 08, 2020 6:28 am
by pikalla
hello thank you already for having followed up on my post but I really do not know where the future reference is on the forum I looked in wine, if possible I would like you to pin the link for me
and I would like to have the link to have the installation guide of the vicidial project I was stuck I even bought the agent and manager configuration manual but I stumbled at this place thank you

Re: vicidial configuration

PostPosted: Fri Sep 11, 2020 5:48 pm
by carpenox