stats bugs on auto dialer

Discussions about development of VICIDIAL and astGUIclient

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

stats bugs on auto dialer

Postby bobbymc » Wed Nov 12, 2008 5:24 am

in order to know how many people picked up on a auto dialer campaign we need to make sure that AST_VDauto_dial.pl wont overwrite the status with NA if the status was PU.. this way we know how many really pick up and how many were no answer.. because no answer should only be when the call was never answered.

chnage


$stmtA = "UPDATE vicidial_list set status='$CLnew_status' where lead_id='$CLlead_id'";

to:

$stmtA = "UPDATE vicidial_list set status='$CLnew_status' where status!='PU' and lead_id='$CLlead_id'";

please give me any feedback if im wrong
bobbymc
 
Posts: 425
Joined: Fri Jan 05, 2007 12:26 am

Postby mflorell » Wed Nov 12, 2008 12:17 pm

I have done that for other statuses in the SVN version. I think it may be good to have that as configurable option at some point.
mflorell
Site Admin
 
Posts: 18339
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby bobbymc » Wed Nov 12, 2008 12:18 pm

which statuses have you done for it?
bobbymc
 
Posts: 425
Joined: Fri Jan 05, 2007 12:26 am

Postby mflorell » Wed Nov 12, 2008 12:20 pm

CALLBK is all that I can think of at the moment
mflorell
Site Admin
 
Posts: 18339
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to Development

Who is online

Users browsing this forum: No registered users and 86 guests