VICI Dialer

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

VICI Dialer

Postby rahul.bisht6 » Tue Jan 19, 2021 2:22 pm

Hi VICI Dialer Support/Development Team,


VICI Dialer application
Last edited by rahul.bisht6 on Thu Jan 21, 2021 7:42 am, edited 5 times in total.
rahul.bisht6
 
Posts: 4
Joined: Mon Jan 18, 2021 7:23 am

Re: VICI Dialer integration with our VoiceBot for multi Camp

Postby williamconley » Tue Jan 19, 2021 2:51 pm

1) Welcome to the Party! 8-)

2) As you are obviously new here, I have some suggestions to help us all help you:

When you post, please post your entire configuration including (but not limited to) your installation method (7.X.X?) and vicidial version with build (VERSION: 2.X-XXXx ... BUILD: #####-####).

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "manual/from scratch" you must post your operating system with version (and the .iso version from which you installed your original operating system) plus a link to the installation instructions you used. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) Either you're using a cycling helmet (https://www.pocsports.com/us/home/) or should seriously consider not using an acronym on a technical forum without being sure to explain the acronym on the first use. I'm not even sure if POC helmets are good, but they are pretty.

4) Vicidial has built-in integration for Cepstral. You can likely utilize that integration for your voice application.

5) My earlier "Stock Blurb" includes a note to read the manual. When trying to integrate two software packages, I've found that reading the manual for each is often quite useful. This definitely holds true if you want to integrate TTS (Text To Speech) and STT (Speech to Text) applications with Vicidial. You can also google Cepstral and Vicidial for possible more information, then start with the Manual or paid support at EFLO.net (or poundteam.com, of course).
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 19721
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


Return to Support

Who is online

Users browsing this forum: Google [Bot] and 72 guests