Customer Time Mismatch

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Customer Time Mismatch

Postby dhijrwn » Wed Apr 21, 2021 5:27 am

Hi guys,

I just notice the customer time AM/PM mismatch.

Our server time zone is New York.
The customer actual time is 9am, but in vicidial agent web customer time is 9pm.

How can I fix this?

Thank you.
Cluster setup i7-9700 cpu @ 3.00ghz 32GB ram 1xDB WEB ARCH 11xTEL 4core
ViciBox v.9.0.3 ISO VERSION:2.14-853a BUILD: 220328-1420
SVN: 3595 DB Schema: 1657 | Asterisk 13.29.2-vici
Zoiper 5 | VICIPhone| No Digium/Sangoma Hardware
dhijrwn
 
Posts: 149
Joined: Tue Jan 07, 2020 6:12 am

Re: Customer Time Mismatch

Postby dhijrwn » Fri Apr 23, 2021 3:27 pm

So to fix this, you need to set your computer timezone to match your server timezone.
Cluster setup i7-9700 cpu @ 3.00ghz 32GB ram 1xDB WEB ARCH 11xTEL 4core
ViciBox v.9.0.3 ISO VERSION:2.14-853a BUILD: 220328-1420
SVN: 3595 DB Schema: 1657 | Asterisk 13.29.2-vici
Zoiper 5 | VICIPhone| No Digium/Sangoma Hardware
dhijrwn
 
Posts: 149
Joined: Tue Jan 07, 2020 6:12 am


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