No audio using Webphone External

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No audio using Webphone External

Postby JAGT » Fri Jul 02, 2021 11:40 am

Hello, I'm having a problem with my web phone right now. There were no changes to the server settings, firewall, or internal firewall, but there was no audio on the webphone. What do you think happened?

Here's the scenario:

Using webphone (Thru another network) - No audio/sound
Using webphone (Thru local connection) - Working with audio
Using eyebeam/softphone (Thru another network) - Working with audio
Using eyebeam/softphone (Thru local connection) - Working with audio
JAGT
 
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Re: No audio using Webphone External

Postby carpenox » Fri Jul 02, 2021 1:23 pm

change your stun server, googles died

https://gist.github.com/mondain/b0ec1cf5f60ae726202e

thats a free list of public stuns, this has to be done in rtp.conf
Alma Linux 9.3 | Version: 2.14-911a | SVN Version: 3815 | DB Schema Version: 1710 | Asterisk 18.18.1
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WhatsApp: +19549477572 -:- Skype: live:carpenox_3
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Location: Coral Springs, FL

Re: No audio using Webphone External

Postby JAGT » Mon Jul 05, 2021 12:23 am

This is very helpful. I changed the stun on rtp.conf and now its working fine. Thank you very much!
JAGT
 
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Re: No audio using Webphone External

Postby carpenox » Mon Jul 05, 2021 7:08 am

No problem
Alma Linux 9.3 | Version: 2.14-911a | SVN Version: 3815 | DB Schema Version: 1710 | Asterisk 18.18.1
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WhatsApp: +19549477572 -:- Skype: live:carpenox_3
carpenox
 
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Location: Coral Springs, FL

Re: No audio using Webphone External

Postby carpenox » Tue Jul 06, 2021 8:11 am

Heres a quick article for anyone else having this problem:

https://cyburityllc.com/?p=2135
Alma Linux 9.3 | Version: 2.14-911a | SVN Version: 3815 | DB Schema Version: 1710 | Asterisk 18.18.1
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WhatsApp: +19549477572 -:- Skype: live:carpenox_3
carpenox
 
Posts: 2230
Joined: Wed Apr 08, 2020 2:02 am
Location: Coral Springs, FL

Re: No audio using Webphone External

Postby cvillarreal77 » Thu Jul 15, 2021 12:36 am

hi friends

i have the same problem

which stun server recomend me :) ?
cvillarreal77
 
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Re: No audio using Webphone External

Postby carpenox » Thu Jul 15, 2021 6:31 am

Counterpath
Alma Linux 9.3 | Version: 2.14-911a | SVN Version: 3815 | DB Schema Version: 1710 | Asterisk 18.18.1
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WhatsApp: +19549477572 -:- Skype: live:carpenox_3
carpenox
 
Posts: 2230
Joined: Wed Apr 08, 2020 2:02 am
Location: Coral Springs, FL

Re: No audio using Webphone External

Postby middletn » Sun Aug 22, 2021 3:38 pm

Or you can build one of your own, it's dead simple. I don't like relying on public servers as they can go down without notice. Sadly asterisk will only work with the first entry (asterisk 13) so it won't failover.

We rent a single core vm server for $5/month with a public IP.

regards
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