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No audio using Webphone External

PostPosted: Fri Jul 02, 2021 11:40 am
by JAGT
Hello, I'm having a problem with my web phone right now. There were no changes to the server settings, firewall, or internal firewall, but there was no audio on the webphone. What do you think happened?

Here's the scenario:

Using webphone (Thru another network) - No audio/sound
Using webphone (Thru local connection) - Working with audio
Using eyebeam/softphone (Thru another network) - Working with audio
Using eyebeam/softphone (Thru local connection) - Working with audio

Re: No audio using Webphone External

PostPosted: Fri Jul 02, 2021 1:23 pm
by carpenox
change your stun server, googles died

https://gist.github.com/mondain/b0ec1cf5f60ae726202e

thats a free list of public stuns, this has to be done in rtp.conf

Re: No audio using Webphone External

PostPosted: Mon Jul 05, 2021 12:23 am
by JAGT
This is very helpful. I changed the stun on rtp.conf and now its working fine. Thank you very much!

Re: No audio using Webphone External

PostPosted: Mon Jul 05, 2021 7:08 am
by carpenox
No problem

Re: No audio using Webphone External

PostPosted: Tue Jul 06, 2021 8:11 am
by carpenox
Heres a quick article for anyone else having this problem:

https://cyburityllc.com/?p=2135

Re: No audio using Webphone External

PostPosted: Thu Jul 15, 2021 12:36 am
by cvillarreal77
hi friends

i have the same problem

which stun server recomend me :) ?

Re: No audio using Webphone External

PostPosted: Thu Jul 15, 2021 6:31 am
by carpenox
Counterpath

Re: No audio using Webphone External

PostPosted: Sun Aug 22, 2021 3:38 pm
by middletn
Or you can build one of your own, it's dead simple. I don't like relying on public servers as they can go down without notice. Sadly asterisk will only work with the first entry (asterisk 13) so it won't failover.

We rent a single core vm server for $5/month with a public IP.

regards