What exactly is a time synchronization issue?

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What exactly is a time synchronization issue?

Postby mrgunston » Wed Aug 18, 2021 7:21 pm

Hi There,

I understand time synchronization issues are a common problem that might occur in Vicidial however, I was wondering if someone could explain from a technical perspective what exactly a time sync issue actually is, and what usually causes these kinds of issues?

Thanks,
Paul
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Re: What exactly is a time synchronization issue?

Postby carpenox » Wed Aug 18, 2021 9:16 pm

theres 2 ways this happens, the first is that all the sockets(screens) are not running that vicidial needs, the other is because your time on the system do not match your php time, i have an article on my blog on how to fix this if you need
Alma Linux 9.3 | Version: 2.14-911a | SVN Version: 3815 | DB Schema Version: 1710 | Asterisk 18.18.1
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Re: What exactly is a time synchronization issue?

Postby ambiorixg12 » Thu Aug 19, 2021 7:31 pm

I don't know, but I think could be more than 100 causes why this could happen :D

Wrong IP added on the VICI configuration

Database issue

and 98 more causes
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Re: What exactly is a time synchronization issue?

Postby carpenox » Thu Aug 19, 2021 8:14 pm

ok youre right, the 2 common reasons, my bad
Alma Linux 9.3 | Version: 2.14-911a | SVN Version: 3815 | DB Schema Version: 1710 | Asterisk 18.18.1
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Re: What exactly is a time synchronization issue?

Postby striker » Fri Aug 20, 2021 4:44 am

1.The vicidial based system is using MeetMe conference , These MeetMe Conference Bridge requires a timing resources like Dahdi or Zaptel. if they are not loaded poperly then time sync error occurs
2.wrong time set for DB time , PHP time , server Time
3.Not updated the New server ip in DB
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