Why No Answer Calls have "Talk" sec and Wait '0'

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Why No Answer Calls have "Talk" sec and Wait '0'

Postby PJ111288 » Wed Sep 08, 2021 9:25 am

Hi Will,

Why do "No Answer" Calls have "Talk" sec and Wait time "0" in User Stats?

AGENT LOG RECORDS FOR THIS LEAD:
# DATE/TIME CAMPAIGN TSR PAUSE WAIT TALK DISPO STATUS GROUP SUB
1 2021-09-08 14:04:27 786001 78601AS 365 0 49 1 N TEST
2 2021-09-08 13:56:46 786001 78601AS 414 0 45 2 N TEST



Version: 2.14b0.5
SVN Version: 3514
DB Schema Version: 1643
DB Schema Update Date: 2021-09-06 17:55:02
Asterisk 13.29.2 built
Centos7
Vicidial Scratch install.


Thanks.
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Re: Why No Answer Calls have "Talk" sec and Wait '0'

Postby carpenox » Wed Sep 08, 2021 10:21 am

now that youve submitted it to the bug tracker we shall see what matt says
Alma Linux 9.3 | Version: 2.14-911a | SVN Version: 3815 | DB Schema Version: 1710 | Asterisk 18.18.1
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Re: Why No Answer Calls have "Talk" sec and Wait '0'

Postby GenXOutsourcing » Wed Sep 08, 2021 10:39 am

I am willing to bet missed something in the scratch install
Built too many to count, Centos7 Scratch install, Opensuse Scratch install, Centos8 Scratch install, etc.
Dual 8 core/32gb RAM/500gb SSDs
SVN Version:3440
VERSION: 2.14-812a
genxoutsourcing.com
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Re: Why No Answer Calls have "Talk" sec and Wait '0'

Postby ambiorixg12 » Wed Sep 08, 2021 12:47 pm

I dont know how VICI bug tracker works but most of the time scratch installation of a system do not qualify for bug report if there is an official ISO, dont know if is the case with VICI
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