Why No Answer Calls have "Talk" sec and Wait '0'
Posted: Wed Sep 08, 2021 9:25 am
Hi Will,
Why do "No Answer" Calls have "Talk" sec and Wait time "0" in User Stats?
AGENT LOG RECORDS FOR THIS LEAD:
# DATE/TIME CAMPAIGN TSR PAUSE WAIT TALK DISPO STATUS GROUP SUB
1 2021-09-08 14:04:27 786001 78601AS 365 0 49 1 N TEST
2 2021-09-08 13:56:46 786001 78601AS 414 0 45 2 N TEST
Version: 2.14b0.5
SVN Version: 3514
DB Schema Version: 1643
DB Schema Update Date: 2021-09-06 17:55:02
Asterisk 13.29.2 built
Centos7
Vicidial Scratch install.
Thanks.
Why do "No Answer" Calls have "Talk" sec and Wait time "0" in User Stats?
AGENT LOG RECORDS FOR THIS LEAD:
# DATE/TIME CAMPAIGN TSR PAUSE WAIT TALK DISPO STATUS GROUP SUB
1 2021-09-08 14:04:27 786001 78601AS 365 0 49 1 N TEST
2 2021-09-08 13:56:46 786001 78601AS 414 0 45 2 N TEST
Version: 2.14b0.5
SVN Version: 3514
DB Schema Version: 1643
DB Schema Update Date: 2021-09-06 17:55:02
Asterisk 13.29.2 built
Centos7
Vicidial Scratch install.
Thanks.