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Why No Answer Calls have "Talk" sec and Wait '0'

PostPosted: Wed Sep 08, 2021 9:25 am
by PJ111288
Hi Will,

Why do "No Answer" Calls have "Talk" sec and Wait time "0" in User Stats?

AGENT LOG RECORDS FOR THIS LEAD:
# DATE/TIME CAMPAIGN TSR PAUSE WAIT TALK DISPO STATUS GROUP SUB
1 2021-09-08 14:04:27 786001 78601AS 365 0 49 1 N TEST
2 2021-09-08 13:56:46 786001 78601AS 414 0 45 2 N TEST



Version: 2.14b0.5
SVN Version: 3514
DB Schema Version: 1643
DB Schema Update Date: 2021-09-06 17:55:02
Asterisk 13.29.2 built
Centos7
Vicidial Scratch install.


Thanks.

Re: Why No Answer Calls have "Talk" sec and Wait '0'

PostPosted: Wed Sep 08, 2021 10:21 am
by carpenox
now that youve submitted it to the bug tracker we shall see what matt says

Re: Why No Answer Calls have "Talk" sec and Wait '0'

PostPosted: Wed Sep 08, 2021 10:39 am
by GenXOutsourcing
I am willing to bet missed something in the scratch install

Re: Why No Answer Calls have "Talk" sec and Wait '0'

PostPosted: Wed Sep 08, 2021 12:47 pm
by ambiorixg12
I dont know how VICI bug tracker works but most of the time scratch installation of a system do not qualify for bug report if there is an official ISO, dont know if is the case with VICI