HELP NEW STARTER

All installation and configuration problems and questions

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HELP NEW STARTER

Postby ser1alsn1per » Mon Sep 10, 2007 7:21 pm

hi im trying to set up my own call center in the uk and ive decided to try using vicidail

hardware
one pc for server to store company files and recordings
dual core athlon 4gb ram 400gb hdd

one pc for asterix and vicidial
2.14ghz
1gb ram
40gb hdd

and i have two laptops which i want to dial from instead of using actual phones i just want a headset into the laptop and it dials

is this possible?????
ser1alsn1per
 
Posts: 2
Joined: Mon Sep 10, 2007 7:11 pm

Postby ramindia » Tue Sep 11, 2007 1:36 am

Hi

yes its possible

Instead of trying 2 servers in the intial stage
to have grip on Vicidial

Install all in one Server and understand how this work
then later move to number of servers depends on requirements.

follow the scratch_install ( if you are first time user for linux)

Download X-lite to your laptop
Start dialing

in the install process if you found any problems post here

some can answer you the best

good luck

ram
Kindly post your feedback, if this solution works.
so its very usefull for others who join later as a NEWBIE.
ramindia
 
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Joined: Wed Oct 11, 2006 4:06 am
Location: India


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