(SOLVED)no dispo screen afrer customer hangup.

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(SOLVED)no dispo screen afrer customer hangup.

Postby tonyio » Thu Jan 08, 2015 3:16 pm

on 2.6 it was working by default and i was happy, but i got additional server with 2.10 and now when customer hangup it just stays at the same screen and if agent wants to see dispo screen he need to press "hangup customer" button.
is there any tweak i can apply to get this feature back?

this will cause to disposition screen to show up right after customer hangup.

for vicidial.php version 2.10-414c.
Line 14163 - Alter CustomerChanneLGone => CustomerGoneHangup()
Line 14163 - Alter (custchannellive < -30) => (custchannellive < -20)
Line 5088 - Add CustomerGoneHangup() as last entry in if statement
Last edited by tonyio on Tue Jan 13, 2015 2:37 pm, edited 2 times in total.
VERSION: 2.6-378a BUILD: 121025-2339 | Asterisk 1.4.44 | Single Server | No digium(old)
VERSION: 2.10-451a BUILD: 140902-0816 | Asterisk 1.8.30.0 | Single Server | No digium(NEW)
tonyio
 
Posts: 9
Joined: Wed Oct 22, 2014 10:59 am

Re: no dispo screen afrer customer hangup.

Postby mav2287 » Sun Jan 11, 2015 12:03 pm

it is most likely the asterisk version in the server config page. This sounds like it should be in the support forum.
ViciBox5.x86_64-5.0.3.preload from .iso upgraded to 13.1 | VERSION: 2.10-444c BUILD: 150129-0828 | 1.8.32.2-vici | Dual Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel twin quad core 3Ghz Xeon chips | 32gb of RAM
mav2287
 
Posts: 256
Joined: Thu Oct 03, 2013 6:47 pm


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