vicibox compaigns no live calls

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vicibox compaigns no live calls

Postby LC2003 » Mon Mar 08, 2021 4:49 am

Hi

at forst srry for my bad english

i installed vicibox 9.0.2 and i doing update and all it s ok
but when agents logued , compaign working and another always 0 ringing
exemple i have 3 compaigns , 2 ok and 1 not ringing , hopper it s ok and all ok but no ringing calls

thans
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Re: vicibox compaigns no live calls

Postby carpenox » Mon Mar 08, 2021 10:39 am

how many channels does your voip carrier provide to you? how many agents in each campaign? what is the dial ratio set to?
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