What is the correct time between call to call

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What is the correct time between call to call for your agentes

max 10 seconds
1
13%
10 - 30 seconds
4
50%
30 - 60 seconds
1
13%
1 - 2 minutes
2
25%
2 - 5 minutes
0
No votes
5 - 10 minutes
0
No votes
more than 10 minutes
0
No votes
 
Total votes : 8

What is the correct time between call to call

Postby eijal » Thu Mar 29, 2007 6:15 pm

Hi
This is a survey of:
How many seconds do your agents wait from one call to another?
Is there a main value?
eijal
 
Posts: 186
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Postby Op3r » Thu Mar 29, 2007 7:18 pm

Really depends of the quality of the leads you have.

plus the factor of your voip provider plus your dial timeout plus the dial level.
Get paid for US outbound Toll Free calls. PM me.
Op3r
 
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Location: Manila

Postby aster1 » Fri Mar 30, 2007 6:55 am

yeh when quality is bad i set hge dial ration but when quality is good i reduce it to make sure theres less drop percent . you should have good bandwith for lot of calls though .
aster1
 
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