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carpenox wrote:what is your internet speed where the servers are and where the agents are?
carpenox wrote:ok, then using the local ip would stop any traffic(bandwith) from being targetted from the outside world which should improve performance and security
carpenox wrote:if they are on same network, the local ip's should work, depends on your firewall setup as well tho. Are u allowing port 5060 for internal?
carpenox wrote:no problem, glad its working for ya
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carpenox wrote:probably hacknig attempts, do you have whitelist setup?
carpenox wrote:no problem, glad its working for ya
dont forget to check out our website: http://www.contactcentersrus.com
carpenox wrote:are they on the same LAN? same subnet of private IP's? if so then yes, if not then no
carpenox wrote:correct, you can limit the risk exposure by keeping the cluster on internal LAN ip's and yes when u change them over, you will need to run the update ip script on each server and run the install.pl script.....if you have problem I can help you thru it, worse case you can always change it back, or to not even have to go thru that process, just start using the whitelist options....
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