I have vendor_lead_code field and few custom fields which contains the name of the recording files to be played. I have this in "DYN--A--vendor_lead_code--B--|beep|" in "Survey First Audio File:" but it does not play the audio. I have made sure the file has been uploaded properly. The routing extension is set to 8374. The asterisk command line log shows this "WARNING[9636][C-00000002]: file.c:779 ast_openstream_full: File DYN--A--vendor_lead_code--B-- does not exist in any format".
Is there any other settings that I may have missed?
Using Multiple Audio Files
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Using Multiple Audio Files
by mcdeeiis » Tue Jan 30, 2024 2:55 am
1 DB + WEB
3 Asterisk
Vicidial 2.14-853a
BUILD: 220328-142
Asterisk 13.38.2-vici
/usr/src/astguiclient/trunk
Path: .
Working Copy Root Path: /usr/src/astguiclient/trunk
URL: svn://svn.eflo.net/agc_2-X/trunk
Revision: 3592
3 Asterisk
Vicidial 2.14-853a
BUILD: 220328-142
Asterisk 13.38.2-vici
/usr/src/astguiclient/trunk
Path: .
Working Copy Root Path: /usr/src/astguiclient/trunk
URL: svn://svn.eflo.net/agc_2-X/trunk
Revision: 3592
- mcdeeiis
- Posts: 37
- Joined: Fri Oct 07, 2011 10:31 am
Re: Using Multiple Audio Files
by carpenox » Tue Jan 30, 2024 5:29 am
Copy the file to /var/lib/asterisk/sounds
Alma Linux 9.4 | SVN Version: 3878 | DB Schema Version: 1718 | Asterisk 18.18.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
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www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
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Re: Using Multiple Audio Files
by carpenox » Tue Jan 30, 2024 5:32 pm
So after going through this issue, we believe its a bug in his SVN version as the tests with my demo system worked for this method. Just an update for others with this issue
Alma Linux 9.4 | SVN Version: 3878 | DB Schema Version: 1718 | Asterisk 18.18.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
- carpenox
- Posts: 2392
- Joined: Wed Apr 08, 2020 2:02 am
- Location: St Petersburg, FL
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