Owner only dialing-

Any and all non-support discussions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Owner only dialing-

Postby Raine22 » Wed Jan 22, 2025 2:23 am

I'm setting up a Vicidial campaign for a client and we plan to use owner-only dialing. Can we combine both owner-only dialing and territory settings in a single campaign? We're managing multiple tasks for this client: the first task requires assigning leads to specific agents, while the second task involves distributing leads randomly among agents. Our goal is to configure both tasks within a single campaign since they pertain to the same client group
Raine22
 
Posts: 3
Joined: Wed Jan 15, 2025 9:02 am

Re: Owner only dialing-

Postby carpenox » Wed Jan 22, 2025 5:50 am

you do realize owner only dialing is manual only right? it sounds like you are trying to distribute territory leads thru auto, so this idea will not work if thats the case
Alma Linux 9.5 | SVN Version: 3920 | DB Schema Version: 1725 | Asterisk 18.26.0 | PHP8
https://dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
DC: https://discord.gg/DVktk6smbh -:- TG: https://t.me/+wkDmkF9U4aUxOGYx
carpenox
 
Posts: 2595
Joined: Wed Apr 08, 2020 2:02 am
Location: St Petersburg, FL

Re: Owner only dialing-

Postby williamconley » Wed Jan 22, 2025 1:54 pm

1) Welcome to the Party! 8-)

2) As you are obviously new here, I have some suggestions to help us all help you:

When you post, please post your entire configuration including (but not limited to) your installation method (11.X.X?) and vicidial version with build (VERSION: 2.X-XXXx ... BUILD: #####-####).

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "manual/from scratch" you must post your operating system with version (and the .iso version from which you installed your original operating system) plus a link to the installation instructions you used. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (EG: vSphere Version 6.X.X). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox 11.X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC Mbd | Core2Quad Q6600 CPUs

3) If you were to describe your situation in a bit more detail (as suggested by carpenox ...) it would help us in understanding your situation. We don't charge by the word here. 8-)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # 888-883-8488 # +44(203) 769-2294
williamconley
 
Posts: 20438
Joined: Wed Oct 31, 2007 4:17 pm
Location: Bartow, FL (In the boondocks)


Return to General Discussion

Who is online

Users browsing this forum: No registered users and 82 guests