Initial vicidialnow config/install

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Initial vicidialnow config/install

Postby iamhers » Fri Nov 05, 2010 4:03 pm

This Task is completed for now-

-------------------------------------
Hello,

I am looking for an interested consultant to go over some basic configuration pieces for an asterisk/vicidialnow install.

Installed:
GoAutoDial CE 2.0 | Vicidial 2.2.1-237 Build 100510-2015 | Asterisk 1.4.27.1-1
- basic install using vicidialnow.

Currently it seems that I am having an issue with inbound audio when i dial a DID number that is set up. Not sure if it is a NAT issue as I think I have seen some supporting discussions.

This is my first vicidial install/setup so there is some future guiding/teaching as I have just delved into getting this call center set up. We are looking to push this to several hundred seats/concurrent calls. For now we are looking at something like 30 agents on a 6 hour shift.

Main point can someone power level me in the ways of the vicidial :)

Appreciate the time, consideration, and effort,
Jeremy
Last edited by iamhers on Tue Nov 30, 2010 6:53 pm, edited 2 times in total.
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Postby williamconley » Fri Nov 05, 2010 4:40 pm

We offer training at $35/hour for basic setup and "get it going" methods for Vicidial. Our standard pricing for support is $50/hour (priority and emergency are higher, of course). All pricing, etc., is available at http://catalog.poundteam.com.

We can help with anything from "silly questions" to complete setup including loading leads and walking through setting up network topology in your office.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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Postby DhwaniTechnologies » Sat Nov 06, 2010 1:24 am

The solution for your problems is in your Inbox.
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