VICIDIAL: Agent Status Detail 2009-03-31 00:58:23
Time range: 2009-03-30 17:45:01 to 2009-03-30 23:59:59
---------- AGENT Details -------------
CALL STATS BREAKDOWN:
+-----------------+----------+--------+--------+--------+----------+----------+----------+----------+----------+----------+----------+----------+
| USER NAME | ID | CALLS | CIcalls| DNC/CI%| XFER | N | DNC | C2 | C1 | B7 | B6 | A |
+-----------------+----------+--------+--------+--------+----------+----------+----------+----------+----------+----------+----------+----------+
| MICHAEL SMITH | 2961 | 177 | 129 | 26%| 25 | 21 | 33 | 6 | 11 | 18 | 15 | 25 |
| HARRY MILLER | 2852 | 248 | 145 | 15%| 27 | 52 | 22 | 3 | 9 | 26 | 6 | 16 |
| TROY JONES | 2783 | 188 | 186 | 15%| 24 | 83 | 28 | 14 | 12 | 13 | 12 | 2 |
| ASHLEE SMITH | 1654 | 221 | 190 | 12%| 29 | 87 | 23 | 16 | 6 | 6 | 23 | 2 |
| RACHEL JOHNSON | 1535 | 127 | 123 | 11%| 16 | 58 | 13 | 5 | 10 | 10 | 11 | 2 |
| LYNETTE JAMES | 1486 | 180 | 174 | 10%| 34 | 83 | 17 | 6 | 6 | 2 | 26 | 0 |
| MARGO JOHNSON | 1387 | 181 | 175 | 10%| 29 | 43 | 17 | 12 | 8 | 30 | 36 | 0 |
| LARRY SMITH | 1238 | 165 | 141 | 9%| 17 | 56 | 13 | 14 | 8 | 33 | 0 | 1 |
| LAWRENCE JONES | 2109 | 179 | 163 | 7%| 23 | 2 | 11 | 11 | 6 | 2 | 108 | 0 |
+-----------------+----------+--------+--------+--------+----------+----------+----------+----------+----------+----------+----------+----------+
| TOTALS AGENTS: 9 | 1666| 1426| 12%| 224 | 485 | 177 | 87 | 76 | 140 | 237 | 48 |
+----------------------------+--------+--------+--------+----------+----------+----------+----------+----------+----------+----------+----------+