Features
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- sub status call disposition
by saidmsl » Sat Apr 16, 2011 2:02 pm - 13 Replies
- 10623 Views
- Last post by Natashawilliams
Sat Sep 24, 2016 1:32 am
- sub status call disposition
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- Play custom sound during "Drop Call Seconds"
by scicali » Wed Aug 24, 2016 11:16 am - 5 Replies
- 145 Views
- Last post by scicali
Tue Sep 20, 2016 9:36 am
- Play custom sound during "Drop Call Seconds"
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- Force dial in preview mode
by santhuarnold » Fri Mar 18, 2016 3:23 am - 5 Replies
- 375 Views
- Last post by williamconley
Thu Sep 15, 2016 9:03 pm
- Force dial in preview mode
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- CHAT GROUPS
by osvar » Tue Nov 24, 2015 5:04 pm - 3 Replies
- 775 Views
- Last post by mattyou1985
Wed Aug 10, 2016 10:33 am
- CHAT GROUPS
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- On-hook agents feature
by Trying » Fri Mar 04, 2011 11:54 am - 22 Replies
- 24402 Views
- Last post by mflorell
Thu Aug 04, 2016 8:55 pm
- On-hook agents feature
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- EMAIL FEATURE CONFIGURATION
by rmv21 » Tue Jun 21, 2016 3:03 am - 3 Replies
- 397 Views
- Last post by shdw888
Wed Jun 29, 2016 9:35 pm
- EMAIL FEATURE CONFIGURATION
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- Vicidial Answering Machine Detection Not Working
by ptmarketing » Mon Mar 09, 2015 2:46 pm - 4 Replies
- 3484 Views
- Last post by mattyou1985
Sat May 28, 2016 9:39 am
- Vicidial Answering Machine Detection Not Working
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- COMMENTS OVERRIDE IN AGENT PAGE
by darkeye08 » Tue Apr 26, 2016 9:29 pm - 5 Replies
- 474 Views
- Last post by williamconley
Fri May 13, 2016 6:48 pm
- COMMENTS OVERRIDE IN AGENT PAGE
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- Remote Agent - Phone Login & Phone Dispo
by hellocaller » Mon Nov 18, 2013 10:34 am - 7 Replies
- 8111 Views
- Last post by jmathew
Mon May 02, 2016 3:30 am
- Remote Agent - Phone Login & Phone Dispo
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- chat on agents screen
by gerski » Tue Sep 26, 2006 10:30 am - 25 Replies
- 20251 Views
- Last post by rrb555
Tue Mar 01, 2016 9:50 pm
- chat on agents screen
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- Weightage for Lead Lists
by saiy2k » Tue Feb 09, 2016 6:55 am - 4 Replies
- 586 Views
- Last post by saiy2k
Tue Feb 09, 2016 10:27 pm
- Weightage for Lead Lists
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- callmenu hangup option
by raloheni » Tue Dec 06, 2011 11:54 am - 2 Replies
- 2443 Views
- Last post by ajax1515
Fri Jan 29, 2016 5:05 pm
- callmenu hangup option
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- H323 Gateway
by Worfinator » Wed Jul 25, 2007 6:45 am - 19 Replies
- 12961 Views
- Last post by Slavka
Fri Jan 22, 2016 9:04 am
- H323 Gateway
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- Setup a Missed Called Campaign
by vijaymuddu » Wed Oct 28, 2015 8:51 am - 2 Replies
- 2795 Views
- Last post by santhuarnold
Mon Jan 11, 2016 8:23 am
- Setup a Missed Called Campaign
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- Audit add user creation date and disable it
by stefano.pucci » Wed Dec 23, 2015 4:35 am - 2 Replies
- 1447 Views
- Last post by stefano.pucci
Thu Jan 07, 2016 5:54 am
- Audit add user creation date and disable it
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- How to know which recorded file was heard, change link color
by bghayad » Mon Dec 28, 2015 7:35 am - 2 Replies
- 689 Views
- Last post by williamconley
Mon Dec 28, 2015 11:39 pm
- How to know which recorded file was heard, change link color
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- STATUS CATEGORIES on Calls Report
by gservices » Tue Dec 22, 2015 6:20 am - 2 Replies
- 609 Views
- Last post by gservices
Tue Dec 22, 2015 12:37 pm
- STATUS CATEGORIES on Calls Report
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- LumenVox CPA integration
by brucem » Wed Aug 28, 2013 2:04 pm - 6 Replies
- 6037 Views
- Last post by mflorell
Wed Nov 11, 2015 6:00 am
- LumenVox CPA integration
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- REAL-TIME REPORT CHANGE COLORS
by osvar » Tue Oct 20, 2015 11:19 am - 1 Replies
- 1012 Views
- Last post by williamconley
Fri Oct 30, 2015 6:42 pm
- REAL-TIME REPORT CHANGE COLORS
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- REAL-TIME REPORT SHOW Selected In-Group
by osvar » Tue Oct 20, 2015 11:16 am - 1 Replies
- 691 Views
- Last post by ClearCall
Wed Oct 28, 2015 3:17 pm
- REAL-TIME REPORT SHOW Selected In-Group
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- Announce the waiting calls in queue
by roshisa » Thu May 21, 2009 2:45 am - 5 Replies
- 4558 Views
- Last post by mflorell
Wed Oct 28, 2015 4:50 am
- Announce the waiting calls in queue
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- Is Whisper Stable
by vijaymuddu » Tue Oct 27, 2015 2:37 am - 1 Replies
- 638 Views
- Last post by mflorell
Tue Oct 27, 2015 4:57 am
- Is Whisper Stable
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- Current Version vs VERSION: 2.2.1-237
by larteaga » Thu Oct 15, 2015 12:55 pm - 2 Replies
- 971 Views
- Last post by ClearCall
Thu Oct 15, 2015 4:58 pm
- Current Version vs VERSION: 2.2.1-237
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- Audio notification of inbound email
by ClearCall » Thu Oct 15, 2015 9:26 am - 3 Replies
- 675 Views
- Last post by mflorell
Thu Oct 15, 2015 2:43 pm
- Audio notification of inbound email
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- ADD new Callback(useronly or anyone) on Agent UI
by stefano.pucci » Tue Sep 29, 2015 8:01 am - 2 Replies
- 1090 Views
- Last post by stefano.pucci
Fri Oct 09, 2015 9:39 am
- ADD new Callback(useronly or anyone) on Agent UI
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- Agent_time_detail Report
by vijaymuddu » Fri Sep 18, 2015 1:41 pm - 2 Replies
- 904 Views
- Last post by vijaymuddu
Tue Oct 06, 2015 7:21 am
- Agent_time_detail Report
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- Added option
by stefano.pucci » Mon Sep 07, 2015 8:40 am - 2 Replies
- 984 Views
- Last post by stefano.pucci
Tue Sep 08, 2015 7:46 am
- Added option
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- SET ANYONE Callback from USERONLY Callback
by stefano.pucci » Fri Jul 03, 2015 9:08 am - 5 Replies
- 1259 Views
- Last post by stefano.pucci
Mon Sep 07, 2015 8:40 am
- SET ANYONE Callback from USERONLY Callback
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- Archive vicidial_list and vicidial_lists
by Acidshock » Tue Jun 30, 2015 5:49 pm - 9 Replies
- 3866 Views
- Last post by williamconley
Thu Aug 27, 2015 10:22 pm
- Archive vicidial_list and vicidial_lists
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- Display User Stats by Dispostion -- Removed feature?
by brandon.parncutt » Tue Jul 28, 2015 1:19 pm - 6 Replies
- 1599 Views
- Last post by williamconley
Sat Aug 15, 2015 1:37 pm
- Display User Stats by Dispostion -- Removed feature?
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- Speech Enabled
by ruben23 » Fri Apr 19, 2013 1:55 pm - 2 Replies
- 3187 Views
- Last post by oshonubi
Fri Aug 14, 2015 3:37 pm
- Speech Enabled
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- Minimum dial level
by perci100 » Tue Mar 24, 2015 8:03 pm - 2 Replies
- 1863 Views
- Last post by perci100
Sat Aug 08, 2015 3:52 am
- Minimum dial level
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- Feature Add Email accounts
by luckypig » Mon May 19, 2014 9:17 pm - 5 Replies
- 4930 Views
- Last post by williamconley
Thu Jul 23, 2015 11:00 pm
- Feature Add Email accounts
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- SEND SMS/TXT to Customer after DISPO CALL URL
by stefano.pucci » Fri Jul 10, 2015 6:23 am - 2 Replies
- 1276 Views
- Last post by stefano.pucci
Fri Jul 10, 2015 6:30 am
- SEND SMS/TXT to Customer after DISPO CALL URL
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- Interactive Voice Prompt
by memosync » Wed Jun 24, 2015 3:10 pm - 7 Replies
- 1631 Views
- Last post by mflorell
Fri Jul 03, 2015 7:24 pm
- Interactive Voice Prompt
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- More Hot Keys?
by ZibiX » Thu Jun 25, 2015 5:51 am - 3 Replies
- 1210 Views
- Last post by mflorell
Thu Jun 25, 2015 12:04 pm
- More Hot Keys?
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- Password expiration policy
by ccabrera » Fri Mar 06, 2015 1:19 pm - 6 Replies
- 2466 Views
- Last post by scicali
Wed Jun 17, 2015 9:50 am
- Password expiration policy
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- Updated Changelog Request
by KamilKroliszewski » Wed Jun 10, 2015 4:53 am - 2 Replies
- 1222 Views
- Last post by KamilKroliszewski
Wed Jun 10, 2015 7:07 am
- Updated Changelog Request
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- Inbound call group auto selection
by Shlosera » Thu Jun 04, 2015 3:12 am - 8 Replies
- 1752 Views
- Last post by Shlosera
Mon Jun 08, 2015 7:31 am
- Inbound call group auto selection
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- Bulk moving callbacks
by Trying » Wed Apr 18, 2012 6:19 am - 5 Replies
- 4579 Views
- Last post by stefano.pucci
Mon Jun 01, 2015 5:29 am
- Bulk moving callbacks
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- Salesforce
by NationalHealth » Wed Jan 07, 2015 1:48 pm - 8 Replies
- 3193 Views
- Last post by Acidshock
Fri May 08, 2015 6:16 pm
- Salesforce
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- Survey third digit
by tcowling » Thu Apr 30, 2015 11:37 am - 1 Replies
- 1226 Views
- Last post by mflorell
Thu Apr 30, 2015 1:35 pm
- Survey third digit
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- Agent status timer
by rsaaris » Wed Jun 13, 2012 5:12 am - 3 Replies
- 2688 Views
- Last post by mflorell
Thu Apr 09, 2015 6:23 am
- Agent status timer
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- Feature request : Supervisor Prompt agent while Listening
by devafree » Thu Feb 08, 2007 3:41 pm - 6 Replies
- 8058 Views
- Last post by mflorell
Fri Apr 03, 2015 2:09 pm
- Feature request : Supervisor Prompt agent while Listening
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- TTS based on phone number dialed
by roll72 » Thu Apr 02, 2015 10:41 am - 4 Replies
- 1438 Views
- Last post by mflorell
Fri Apr 03, 2015 10:44 am
- TTS based on phone number dialed
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- Moving actual admin code to CSS
by ccabrera » Wed Feb 18, 2015 3:53 pm - 3 Replies
- 1957 Views
- Last post by omarrodriguezt
Thu Apr 02, 2015 3:58 pm
- Moving actual admin code to CSS
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- Show CID of inbound for the day
by mav2287 » Tue Mar 24, 2015 9:52 am - 6 Replies
- 1826 Views
- Last post by mflorell
Thu Mar 26, 2015 5:01 pm
- Show CID of inbound for the day
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- MariaDB Version
by mav2287 » Wed Mar 25, 2015 3:15 pm - 0 Replies
- 2190 Views
- Last post by mav2287
Wed Mar 25, 2015 3:15 pm
- MariaDB Version
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- Manual dial with multilead
by mav2287 » Wed Feb 25, 2015 2:26 pm - 15 Replies
- 4371 Views
- Last post by mav2287
Fri Mar 20, 2015 12:35 pm
- Manual dial with multilead
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- Feature: DID page - see what is using that DID
by Fresh Student » Thu Mar 12, 2015 9:30 am - 2 Replies
- 1534 Views
- Last post by Fresh Student
Thu Mar 12, 2015 11:02 am
- Feature: DID page - see what is using that DID
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