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- List of Drop Calls on Agent Screen
by jikseyres16 » Mon Jul 03, 2017 3:34 pm - 4 Replies
- 164 Views
- Last post by jikseyres16
Sun Jul 09, 2017 11:28 pm
- List of Drop Calls on Agent Screen
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- text to speech
by TwistedFister » Wed Jun 14, 2017 7:02 pm - 3 Replies
- 277 Views
- Last post by mflorell
Thu Jun 15, 2017 12:06 am
- text to speech
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- Agent Screen language change
by dreedy » Wed Jun 14, 2017 2:39 pm - 2 Replies
- 107 Views
- Last post by dreedy
Wed Jun 14, 2017 4:51 pm
- Agent Screen language change
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- Manual Survey Campaign
by davide.filippi » Thu Jun 08, 2017 2:56 am - 5 Replies
- 214 Views
- Last post by davide.filippi
Sat Jun 10, 2017 10:42 am
- Manual Survey Campaign
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- Email Signature and attachement
by kojiromusashi » Fri Jun 02, 2017 9:14 pm - 2 Replies
- 250 Views
- Last post by kojiromusashi
Sat Jun 03, 2017 12:31 am
- Email Signature and attachement
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- Play custom sound during "Drop Call Seconds"
by scicali » Wed Aug 24, 2016 11:16 am - 35 Replies
- 3900 Views
- Last post by davide.filippi
Thu May 25, 2017 3:44 am
- Play custom sound during "Drop Call Seconds"
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- avatar campaign
by Ebanezer » Fri May 19, 2017 8:58 am - 3 Replies
- 393 Views
- Last post by Ebanezer
Sat May 20, 2017 12:43 pm
- avatar campaign
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- Ignore List Script Override Feature
by ptmarketing » Wed Mar 29, 2017 2:24 pm - 3 Replies
- 907 Views
- Last post by mflorell
Tue May 02, 2017 2:33 pm
- Ignore List Script Override Feature
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- Web API Call to check dialability BEFORE Dial is made.
by suicehockey44 » Thu Mar 23, 2017 8:38 am - 3 Replies
- 679 Views
- Last post by mflorell
Thu Mar 23, 2017 5:05 pm
- Web API Call to check dialability BEFORE Dial is made.
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- non-agent api to delete a lead by phone search
by striker » Thu May 26, 2011 7:20 am - 7 Replies
- 4575 Views
- Last post by williamconley
Sat Mar 18, 2017 5:41 pm
- non-agent api to delete a lead by phone search
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- New Required Fields feature
by dspaan » Sun Mar 12, 2017 8:28 pm - 4 Replies
- 665 Views
- Last post by dspaan
Sun Mar 12, 2017 9:32 pm
- New Required Fields feature
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- Email sending after Call
1, 2by weber43 » Tue Dec 13, 2011 7:25 pm - 42 Replies
- 37015 Views
- Last post by mflorell
Mon Mar 06, 2017 6:36 am
- Email sending after Call
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- Force dial in preview mode
by santhuarnold » Fri Mar 18, 2016 3:23 am - 6 Replies
- 1712 Views
- Last post by santhuarnold
Wed Feb 22, 2017 7:25 am
- Force dial in preview mode
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- Field color based on lead value
by DarknessBBB » Tue Feb 07, 2017 6:01 am - 3 Replies
- 739 Views
- Last post by DarknessBBB
Tue Feb 14, 2017 9:40 am
- Field color based on lead value
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- sub status call disposition
by saidmsl » Sat Apr 16, 2011 2:02 pm - 15 Replies
- 13314 Views
- Last post by williamconley
Thu Feb 09, 2017 10:29 pm
- sub status call disposition
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- Enter a Code before proceeding in a IVR
by jikseyres16 » Mon Feb 06, 2017 5:15 am - 2 Replies
- 635 Views
- Last post by jikseyres16
Mon Feb 06, 2017 4:02 pm
- Enter a Code before proceeding in a IVR
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- How to Custom Report
by brando16 » Thu Feb 02, 2017 6:14 am - 1 Replies
- 649 Views
- Last post by williamconley
Fri Feb 03, 2017 10:51 pm
- How to Custom Report
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- Android app for Campaing manager for Vicidial
by gequiros » Wed Feb 01, 2017 5:30 pm - 4 Replies
- 722 Views
- Last post by gequiros
Thu Feb 02, 2017 4:48 pm
- Android app for Campaing manager for Vicidial
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- Survey after a call for grading the agent performance
by jikseyres16 » Tue Jan 24, 2017 1:54 am - 13 Replies
- 1262 Views
- Last post by jikseyres16
Thu Feb 02, 2017 12:04 pm
- Survey after a call for grading the agent performance
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- LumenVox CPA integration
by brucem » Wed Aug 28, 2013 2:04 pm - 9 Replies
- 7977 Views
- Last post by bobbymc
Fri Jan 06, 2017 2:58 pm
- LumenVox CPA integration
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- Forwarding Voicemails to another users inbox
by r.johnson » Tue Nov 15, 2016 4:01 pm - 1 Replies
- 928 Views
- Last post by ajitekno
Thu Dec 29, 2016 10:19 pm
- Forwarding Voicemails to another users inbox
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- Audio notification of inbound email
by ClearCall » Thu Oct 15, 2015 9:26 am - 4 Replies
- 2666 Views
- Last post by williamconley
Thu Dec 01, 2016 10:02 pm
- Audio notification of inbound email
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- Campaign Status List Report display only active lists.
by newbie » Tue Nov 22, 2016 9:20 am - 2 Replies
- 1399 Views
- Last post by newbie
Thu Dec 01, 2016 1:33 pm
- Campaign Status List Report display only active lists.
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- Matured and nonmatured calls report
by siva.ssk7 » Sat Nov 12, 2016 1:52 am - 6 Replies
- 1276 Views
- Last post by siva.ssk7
Tue Nov 22, 2016 12:11 am
- Matured and nonmatured calls report
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- Adjust Color Code Real Time Report
by Nefariousparity » Tue Nov 15, 2016 12:25 pm - 0 Replies
- 798 Views
- Last post by Nefariousparity
Tue Nov 15, 2016 12:25 pm
- Adjust Color Code Real Time Report
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- chat on agents screen
by gerski » Tue Sep 26, 2006 10:30 am - 27 Replies
- 24229 Views
- Last post by mflorell
Wed Nov 02, 2016 9:17 am
- chat on agents screen
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- Inbound call group auto selection
by Shlosera » Thu Jun 04, 2015 3:12 am - 10 Replies
- 3966 Views
- Last post by williamconley
Thu Oct 27, 2016 11:03 pm
- Inbound call group auto selection
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- Email module canned answers and HTML mails
by dspaan » Wed Oct 26, 2016 10:35 am - 4 Replies
- 1018 Views
- Last post by williamconley
Thu Oct 27, 2016 10:59 pm
- Email module canned answers and HTML mails
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- CHAT GROUPS
by osvar » Tue Nov 24, 2015 5:04 pm - 3 Replies
- 2187 Views
- Last post by mattyou1985
Wed Aug 10, 2016 10:33 am
- CHAT GROUPS
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- On-hook agents feature
by Trying » Fri Mar 04, 2011 11:54 am - 22 Replies
- 27846 Views
- Last post by mflorell
Thu Aug 04, 2016 8:55 pm
- On-hook agents feature
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- EMAIL FEATURE CONFIGURATION
by rmv21 » Tue Jun 21, 2016 3:03 am - 3 Replies
- 1653 Views
- Last post by shdw888
Wed Jun 29, 2016 9:35 pm
- EMAIL FEATURE CONFIGURATION
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- Vicidial Answering Machine Detection Not Working
by ptmarketing » Mon Mar 09, 2015 2:46 pm - 4 Replies
- 4913 Views
- Last post by mattyou1985
Sat May 28, 2016 9:39 am
- Vicidial Answering Machine Detection Not Working
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- COMMENTS OVERRIDE IN AGENT PAGE
by darkeye08 » Tue Apr 26, 2016 9:29 pm - 5 Replies
- 1777 Views
- Last post by williamconley
Fri May 13, 2016 6:48 pm
- COMMENTS OVERRIDE IN AGENT PAGE
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- Remote Agent - Phone Login & Phone Dispo
by hellocaller » Mon Nov 18, 2013 10:34 am - 7 Replies
- 10005 Views
- Last post by jmathew
Mon May 02, 2016 3:30 am
- Remote Agent - Phone Login & Phone Dispo
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- Weightage for Lead Lists
by saiy2k » Tue Feb 09, 2016 6:55 am - 4 Replies
- 1697 Views
- Last post by saiy2k
Tue Feb 09, 2016 10:27 pm
- Weightage for Lead Lists
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- callmenu hangup option
by raloheni » Tue Dec 06, 2011 11:54 am - 2 Replies
- 3367 Views
- Last post by ajax1515
Fri Jan 29, 2016 5:05 pm
- callmenu hangup option
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- H323 Gateway
by Worfinator » Wed Jul 25, 2007 6:45 am - 19 Replies
- 16659 Views
- Last post by Slavka
Fri Jan 22, 2016 9:04 am
- H323 Gateway
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- Setup a Missed Called Campaign
by vijaymuddu » Wed Oct 28, 2015 8:51 am - 2 Replies
- 4464 Views
- Last post by santhuarnold
Mon Jan 11, 2016 8:23 am
- Setup a Missed Called Campaign
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- Audit add user creation date and disable it
by stefano.pucci » Wed Dec 23, 2015 4:35 am - 2 Replies
- 3244 Views
- Last post by stefano.pucci
Thu Jan 07, 2016 5:54 am
- Audit add user creation date and disable it
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- How to know which recorded file was heard, change link color
by bghayad » Mon Dec 28, 2015 7:35 am - 2 Replies
- 1931 Views
- Last post by williamconley
Mon Dec 28, 2015 11:39 pm
- How to know which recorded file was heard, change link color
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- STATUS CATEGORIES on Calls Report
by gservices » Tue Dec 22, 2015 6:20 am - 2 Replies
- 1722 Views
- Last post by gservices
Tue Dec 22, 2015 12:37 pm
- STATUS CATEGORIES on Calls Report
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- REAL-TIME REPORT CHANGE COLORS
by osvar » Tue Oct 20, 2015 11:19 am - 1 Replies
- 2157 Views
- Last post by williamconley
Fri Oct 30, 2015 6:42 pm
- REAL-TIME REPORT CHANGE COLORS
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- REAL-TIME REPORT SHOW Selected In-Group
by osvar » Tue Oct 20, 2015 11:16 am - 1 Replies
- 1796 Views
- Last post by ClearCall
Wed Oct 28, 2015 3:17 pm
- REAL-TIME REPORT SHOW Selected In-Group
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- Announce the waiting calls in queue
by roshisa » Thu May 21, 2009 2:45 am - 5 Replies
- 5977 Views
- Last post by mflorell
Wed Oct 28, 2015 4:50 am
- Announce the waiting calls in queue
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- Is Whisper Stable
by vijaymuddu » Tue Oct 27, 2015 2:37 am - 1 Replies
- 1667 Views
- Last post by mflorell
Tue Oct 27, 2015 4:57 am
- Is Whisper Stable
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- Current Version vs VERSION: 2.2.1-237
by larteaga » Thu Oct 15, 2015 12:55 pm - 2 Replies
- 2198 Views
- Last post by ClearCall
Thu Oct 15, 2015 4:58 pm
- Current Version vs VERSION: 2.2.1-237
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- ADD new Callback(useronly or anyone) on Agent UI
by stefano.pucci » Tue Sep 29, 2015 8:01 am - 2 Replies
- 2294 Views
- Last post by stefano.pucci
Fri Oct 09, 2015 9:39 am
- ADD new Callback(useronly or anyone) on Agent UI
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- Agent_time_detail Report
by vijaymuddu » Fri Sep 18, 2015 1:41 pm - 2 Replies
- 1962 Views
- Last post by vijaymuddu
Tue Oct 06, 2015 7:21 am
- Agent_time_detail Report
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- Added option
by stefano.pucci » Mon Sep 07, 2015 8:40 am - 2 Replies
- 2011 Views
- Last post by stefano.pucci
Tue Sep 08, 2015 7:46 am
- Added option
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- SET ANYONE Callback from USERONLY Callback
by stefano.pucci » Fri Jul 03, 2015 9:08 am - 5 Replies
- 2553 Views
- Last post by stefano.pucci
Mon Sep 07, 2015 8:40 am
- SET ANYONE Callback from USERONLY Callback
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