Features
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- Play custom sound during "Drop Call Seconds"
by scicali » Wed Aug 24, 2016 11:16 am - 35 Replies
- 2263 Views
- Last post by davide.filippi
Thu May 25, 2017 3:44 am
- Play custom sound during "Drop Call Seconds"
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- avatar campaign
by Ebanezer » Fri May 19, 2017 8:58 am - 3 Replies
- 94 Views
- Last post by Ebanezer
Sat May 20, 2017 12:43 pm
- avatar campaign
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- Ignore List Script Override Feature
by ptmarketing » Wed Mar 29, 2017 2:24 pm - 3 Replies
- 580 Views
- Last post by mflorell
Tue May 02, 2017 2:33 pm
- Ignore List Script Override Feature
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- Web API Call to check dialability BEFORE Dial is made.
by suicehockey44 » Thu Mar 23, 2017 8:38 am - 3 Replies
- 411 Views
- Last post by mflorell
Thu Mar 23, 2017 5:05 pm
- Web API Call to check dialability BEFORE Dial is made.
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- non-agent api to delete a lead by phone search
by striker » Thu May 26, 2011 7:20 am - 7 Replies
- 4228 Views
- Last post by williamconley
Sat Mar 18, 2017 5:41 pm
- non-agent api to delete a lead by phone search
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- New Required Fields feature
by dspaan » Sun Mar 12, 2017 8:28 pm - 4 Replies
- 420 Views
- Last post by dspaan
Sun Mar 12, 2017 9:32 pm
- New Required Fields feature
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- Email sending after Call
1, 2by weber43 » Tue Dec 13, 2011 7:25 pm - 42 Replies
- 35575 Views
- Last post by mflorell
Mon Mar 06, 2017 6:36 am
- Email sending after Call
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- Force dial in preview mode
by santhuarnold » Fri Mar 18, 2016 3:23 am - 6 Replies
- 1414 Views
- Last post by santhuarnold
Wed Feb 22, 2017 7:25 am
- Force dial in preview mode
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- Field color based on lead value
by DarknessBBB » Tue Feb 07, 2017 6:01 am - 3 Replies
- 504 Views
- Last post by DarknessBBB
Tue Feb 14, 2017 9:40 am
- Field color based on lead value
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- sub status call disposition
by saidmsl » Sat Apr 16, 2011 2:02 pm - 15 Replies
- 12668 Views
- Last post by williamconley
Thu Feb 09, 2017 10:29 pm
- sub status call disposition
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- Enter a Code before proceeding in a IVR
by jikseyres16 » Mon Feb 06, 2017 5:15 am - 2 Replies
- 433 Views
- Last post by jikseyres16
Mon Feb 06, 2017 4:02 pm
- Enter a Code before proceeding in a IVR
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- How to Custom Report
by brando16 » Thu Feb 02, 2017 6:14 am - 1 Replies
- 441 Views
- Last post by williamconley
Fri Feb 03, 2017 10:51 pm
- How to Custom Report
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- Android app for Campaing manager for Vicidial
by gequiros » Wed Feb 01, 2017 5:30 pm - 4 Replies
- 507 Views
- Last post by gequiros
Thu Feb 02, 2017 4:48 pm
- Android app for Campaing manager for Vicidial
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- Survey after a call for grading the agent performance
by jikseyres16 » Tue Jan 24, 2017 1:54 am - 13 Replies
- 790 Views
- Last post by jikseyres16
Thu Feb 02, 2017 12:04 pm
- Survey after a call for grading the agent performance
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- LumenVox CPA integration
by brucem » Wed Aug 28, 2013 2:04 pm - 9 Replies
- 7557 Views
- Last post by bobbymc
Fri Jan 06, 2017 2:58 pm
- LumenVox CPA integration
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- Forwarding Voicemails to another users inbox
by r.johnson » Tue Nov 15, 2016 4:01 pm - 1 Replies
- 759 Views
- Last post by ajitekno
Thu Dec 29, 2016 10:19 pm
- Forwarding Voicemails to another users inbox
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- Audio notification of inbound email
by ClearCall » Thu Oct 15, 2015 9:26 am - 4 Replies
- 2420 Views
- Last post by williamconley
Thu Dec 01, 2016 10:02 pm
- Audio notification of inbound email
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- Campaign Status List Report display only active lists.
by newbie » Tue Nov 22, 2016 9:20 am - 2 Replies
- 1210 Views
- Last post by newbie
Thu Dec 01, 2016 1:33 pm
- Campaign Status List Report display only active lists.
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- Matured and nonmatured calls report
by siva.ssk7 » Sat Nov 12, 2016 1:52 am - 6 Replies
- 1040 Views
- Last post by siva.ssk7
Tue Nov 22, 2016 12:11 am
- Matured and nonmatured calls report
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- Adjust Color Code Real Time Report
by Nefariousparity » Tue Nov 15, 2016 12:25 pm - 0 Replies
- 654 Views
- Last post by Nefariousparity
Tue Nov 15, 2016 12:25 pm
- Adjust Color Code Real Time Report
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- chat on agents screen
by gerski » Tue Sep 26, 2006 10:30 am - 27 Replies
- 23294 Views
- Last post by mflorell
Wed Nov 02, 2016 9:17 am
- chat on agents screen
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- Inbound call group auto selection
by Shlosera » Thu Jun 04, 2015 3:12 am - 10 Replies
- 3546 Views
- Last post by williamconley
Thu Oct 27, 2016 11:03 pm
- Inbound call group auto selection
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- Email module canned answers and HTML mails
by dspaan » Wed Oct 26, 2016 10:35 am - 4 Replies
- 789 Views
- Last post by williamconley
Thu Oct 27, 2016 10:59 pm
- Email module canned answers and HTML mails
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- CHAT GROUPS
by osvar » Tue Nov 24, 2015 5:04 pm - 3 Replies
- 1907 Views
- Last post by mattyou1985
Wed Aug 10, 2016 10:33 am
- CHAT GROUPS
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- On-hook agents feature
by Trying » Fri Mar 04, 2011 11:54 am - 22 Replies
- 26806 Views
- Last post by mflorell
Thu Aug 04, 2016 8:55 pm
- On-hook agents feature
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- EMAIL FEATURE CONFIGURATION
by rmv21 » Tue Jun 21, 2016 3:03 am - 3 Replies
- 1438 Views
- Last post by shdw888
Wed Jun 29, 2016 9:35 pm
- EMAIL FEATURE CONFIGURATION
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- Vicidial Answering Machine Detection Not Working
by ptmarketing » Mon Mar 09, 2015 2:46 pm - 4 Replies
- 4670 Views
- Last post by mattyou1985
Sat May 28, 2016 9:39 am
- Vicidial Answering Machine Detection Not Working
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- COMMENTS OVERRIDE IN AGENT PAGE
by darkeye08 » Tue Apr 26, 2016 9:29 pm - 5 Replies
- 1535 Views
- Last post by williamconley
Fri May 13, 2016 6:48 pm
- COMMENTS OVERRIDE IN AGENT PAGE
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- Remote Agent - Phone Login & Phone Dispo
by hellocaller » Mon Nov 18, 2013 10:34 am - 7 Replies
- 9597 Views
- Last post by jmathew
Mon May 02, 2016 3:30 am
- Remote Agent - Phone Login & Phone Dispo
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- Weightage for Lead Lists
by saiy2k » Tue Feb 09, 2016 6:55 am - 4 Replies
- 1471 Views
- Last post by saiy2k
Tue Feb 09, 2016 10:27 pm
- Weightage for Lead Lists
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- callmenu hangup option
by raloheni » Tue Dec 06, 2011 11:54 am - 2 Replies
- 3192 Views
- Last post by ajax1515
Fri Jan 29, 2016 5:05 pm
- callmenu hangup option
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- H323 Gateway
by Worfinator » Wed Jul 25, 2007 6:45 am - 19 Replies
- 15744 Views
- Last post by Slavka
Fri Jan 22, 2016 9:04 am
- H323 Gateway
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- Setup a Missed Called Campaign
by vijaymuddu » Wed Oct 28, 2015 8:51 am - 2 Replies
- 4247 Views
- Last post by santhuarnold
Mon Jan 11, 2016 8:23 am
- Setup a Missed Called Campaign
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- Audit add user creation date and disable it
by stefano.pucci » Wed Dec 23, 2015 4:35 am - 2 Replies
- 2923 Views
- Last post by stefano.pucci
Thu Jan 07, 2016 5:54 am
- Audit add user creation date and disable it
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- How to know which recorded file was heard, change link color
by bghayad » Mon Dec 28, 2015 7:35 am - 2 Replies
- 1721 Views
- Last post by williamconley
Mon Dec 28, 2015 11:39 pm
- How to know which recorded file was heard, change link color
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- STATUS CATEGORIES on Calls Report
by gservices » Tue Dec 22, 2015 6:20 am - 2 Replies
- 1546 Views
- Last post by gservices
Tue Dec 22, 2015 12:37 pm
- STATUS CATEGORIES on Calls Report
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- REAL-TIME REPORT CHANGE COLORS
by osvar » Tue Oct 20, 2015 11:19 am - 1 Replies
- 1994 Views
- Last post by williamconley
Fri Oct 30, 2015 6:42 pm
- REAL-TIME REPORT CHANGE COLORS
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- REAL-TIME REPORT SHOW Selected In-Group
by osvar » Tue Oct 20, 2015 11:16 am - 1 Replies
- 1623 Views
- Last post by ClearCall
Wed Oct 28, 2015 3:17 pm
- REAL-TIME REPORT SHOW Selected In-Group
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- Announce the waiting calls in queue
by roshisa » Thu May 21, 2009 2:45 am - 5 Replies
- 5703 Views
- Last post by mflorell
Wed Oct 28, 2015 4:50 am
- Announce the waiting calls in queue
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- Is Whisper Stable
by vijaymuddu » Tue Oct 27, 2015 2:37 am - 1 Replies
- 1502 Views
- Last post by mflorell
Tue Oct 27, 2015 4:57 am
- Is Whisper Stable
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- Current Version vs VERSION: 2.2.1-237
by larteaga » Thu Oct 15, 2015 12:55 pm - 2 Replies
- 1999 Views
- Last post by ClearCall
Thu Oct 15, 2015 4:58 pm
- Current Version vs VERSION: 2.2.1-237
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- ADD new Callback(useronly or anyone) on Agent UI
by stefano.pucci » Tue Sep 29, 2015 8:01 am - 2 Replies
- 2097 Views
- Last post by stefano.pucci
Fri Oct 09, 2015 9:39 am
- ADD new Callback(useronly or anyone) on Agent UI
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- Agent_time_detail Report
by vijaymuddu » Fri Sep 18, 2015 1:41 pm - 2 Replies
- 1788 Views
- Last post by vijaymuddu
Tue Oct 06, 2015 7:21 am
- Agent_time_detail Report
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- Added option
by stefano.pucci » Mon Sep 07, 2015 8:40 am - 2 Replies
- 1825 Views
- Last post by stefano.pucci
Tue Sep 08, 2015 7:46 am
- Added option
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- SET ANYONE Callback from USERONLY Callback
by stefano.pucci » Fri Jul 03, 2015 9:08 am - 5 Replies
- 2257 Views
- Last post by stefano.pucci
Mon Sep 07, 2015 8:40 am
- SET ANYONE Callback from USERONLY Callback
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- Archive vicidial_list and vicidial_lists
by Acidshock » Tue Jun 30, 2015 5:49 pm - 9 Replies
- 5252 Views
- Last post by williamconley
Thu Aug 27, 2015 10:22 pm
- Archive vicidial_list and vicidial_lists
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- Display User Stats by Dispostion -- Removed feature?
by brandon.parncutt » Tue Jul 28, 2015 1:19 pm - 6 Replies
- 2834 Views
- Last post by williamconley
Sat Aug 15, 2015 1:37 pm
- Display User Stats by Dispostion -- Removed feature?
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- Speech Enabled
by ruben23 » Fri Apr 19, 2013 1:55 pm - 2 Replies
- 4144 Views
- Last post by oshonubi
Fri Aug 14, 2015 3:37 pm
- Speech Enabled
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- Minimum dial level
by perci100 » Tue Mar 24, 2015 8:03 pm - 2 Replies
- 2686 Views
- Last post by perci100
Sat Aug 08, 2015 3:52 am
- Minimum dial level
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- Feature Add Email accounts
by luckypig » Mon May 19, 2014 9:17 pm - 5 Replies
- 6079 Views
- Last post by williamconley
Thu Jul 23, 2015 11:00 pm
- Feature Add Email accounts
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