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automatic in pause mode.

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automatic in pause mode.

Postby arvindsandilya24 » Tue Nov 24, 2009 1:16 am

Hello,

I am using vicidialnow-1.2 final version.
When we press resume button for taking call, it automatically comes in pause mode.

What is the solution for this problem?
Please help me.

Thanks & regards
Arvind
End to end premised call center solutions @ USD 60/workstation/month.
Asterisk Cosultancy, IVR Development, CTI @ USD 30/hour.
arvindsandilya24
 
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Postby mflorell » Tue Nov 24, 2009 6:43 am

This is usually a time-sync issue
mflorell
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automatic in pause mode

Postby arvindsandilya24 » Wed Nov 25, 2009 2:27 am

Thanks
But please tell me how to solve ?


Thanks & regards
Arvind
End to end premised call center solutions @ USD 60/workstation/month.
Asterisk Cosultancy, IVR Development, CTI @ USD 30/hour.
arvindsandilya24
 
Posts: 192
Joined: Sun Oct 12, 2008 4:33 am
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Postby mflorell » Wed Nov 25, 2009 6:11 am

Check the times and time zones of all computers involved and restart your server if it has been running for a long time without a restart.
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