Moderators: enjay, williamconley, Staydog, mflorell, MJCoate, mcargile, Kumba
ianz2k7 wrote:How do I integrate Vtiger510 to the vicibox?
ianz2k7 wrote:They are separated, how do I make this one?
vccsdotca wrote:I loaded up the V5 ISO and encountered some issues with asterisk. When logging in as an agent the audio files such as *-onlyperson.gsm was showing as unable to locate file in any format. Checked it out for a while and there was no permission issues, it looks like asterisk 1.8 was trying to pull the audio from a store that was not /var/lib/asterisk/sounds.
As well it tried to locate the agi for "Send DTMF" (also failed as shown in the CLI) which must have been renamed because the pointer path file name doesnt exist server wide.
This was done with the default ISO with 3 different attempts.
Additionally, with version 4 and 5 VICIdial will recognize a Sagnoma USB timer and install the driver, how ever it does not function at all. On v5 I was able to read the device at least as loaded (unable to test because of above issues) but it causes an issue in the v4 code where by you need to physically remove the device. I suspect most of this is in part that the driver is not compatible with DAHDI 2.6 which is the base on both v4 & 5. I assumed vici had a work around since it is a default install on detection. Is there any insight into this please?
Thank you all.
A fast answer to that makes me nervous: to be clear it is not evidence of registration that you can call out. Try "sip show peers" and actually verify registration for the phone.1) Yes. I am registered and am able to place calls with no problem directly from the phone.
DefLeppard wrote:I just downloaded and installed Vicibox 5. When the agent logs in, their phone is never called. How do I fix this?
DefLeppard wrote:Is it possible to move back to Asterisk 1.4 instead of 1.8? Some insight from Kumba would be nice
DefLeppard wrote:Do you have any ideas why I would have the problem I am having? I don't care about the Asterisk version as long as it works.
(13)Permission denied: access to /RECORDINGS/MP3/20130806-082239_XXXXXXXXXXX_1007_TEST_5998-all.mp3 denied
crontab -e
....
### recording mixing/compressing/ftping scripts
#0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_mix.pl
0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_mix.pl --MIX
0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_VDonly.pl
1,4,7,10,13,16,19,22,25,28,31,34,37,40,43,46,49,52,55,58 * * * * /usr/share/astguiclient/AST_CRON_audio_2_compress.pl --MP3
#2,5,8,11,14,17,20,23,26,29,32,35,38,41,44,47,50,53,56,59 * * * * /usr/share/astguiclient/AST_CRON_audio_3_ftp.pl --MP3
#0 1 * * * /usr/share/astguiclient/AST_CRON_audio_4_ftp2.pl --ftp-server=server.ip --ftp-login=user --ftp-pass=pass --ftp-directory=/ --ftp-persistent --ftp-validate --trans$
....
cat /etc/apache2/conf.d/viciarchive.conf
Alias /archive/ "/home/archive/"
<Directory "/home/archive">
Options Indexes MultiViews
AllowOverride None
Order allow,deny
Allow from all
<files *.mp3>
Forcetype application/forcedownload
</files>
</Directory>
cat /etc/apache2/conf.d/vicirecord.conf
Alias /RECORDINGS/ "/var/spool/asterisk/monitorDONE/"
<Directory "/var/spool/asterisk/monitorDONE">
Options Indexes MultiViews
AllowOverride None
Order allow,deny
Allow from all
<files *.mp3>
Forcetype application/forcedownload
</files>
</Directory>
chmod -R 777 /var/spool/asterisk/monitorDONE/
ls -al /var/spool/asterisk/monitorDONE/
total 560
drwxrwxrwx 9 wwwrun root 4096 Aug 6 09:43 .
drwxr-x--- 10 asterisk asterisk 4096 Aug 3 17:11 ..
drwxrwxrwx 2 root root 4096 Aug 3 17:11 FTP
drwxrwxrwx 2 root root 4096 Aug 3 17:11 FTP2
drwxrwxrwx 2 root root 4096 Aug 3 17:11 GSM
drwxrwxrwx 2 root root 4096 Aug 3 17:11 GSW
drwxrwxrwx 2 root root 270336 Aug 6 09:43 MP3
drwxrwxrwx 2 root root 4096 Aug 3 17:11 OGG
drwxrwxrwx 2 root root 266240 Aug 6 09:43 ORIG
ciacho wrote:Problem with recordings - ViciBox v.5.0.1
1 server installation
VERSION: 2.8-408a
BUILD: 130711-2208
Apache/2.2.22 (Linux/SUSE)
When I tried to download recordings I got information:
- Code: Select all
(13)Permission denied: access to /RECORDINGS/MP3/20130806-082239_XXXXXXXXXXX_1007_TEST_5998-all.mp3 denied
Admin/Servers
Server IP Address: 192.168.10.2
Recording Web Link: SERVER_IP
Admin/System Settings
Central Sound Control Active: 1
Sounds Web Server: 192.168.10.2
- Code: Select all
crontab -e
....
### recording mixing/compressing/ftping scripts
#0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_mix.pl
0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_mix.pl --MIX
0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_VDonly.pl
1,4,7,10,13,16,19,22,25,28,31,34,37,40,43,46,49,52,55,58 * * * * /usr/share/astguiclient/AST_CRON_audio_2_compress.pl --MP3
#2,5,8,11,14,17,20,23,26,29,32,35,38,41,44,47,50,53,56,59 * * * * /usr/share/astguiclient/AST_CRON_audio_3_ftp.pl --MP3
#0 1 * * * /usr/share/astguiclient/AST_CRON_audio_4_ftp2.pl --ftp-server=server.ip --ftp-login=user --ftp-pass=pass --ftp-directory=/ --ftp-persistent --ftp-validate --trans$
....
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cat /etc/apache2/conf.d/viciarchive.conf
Alias /archive/ "/home/archive/"
<Directory "/home/archive">
Options Indexes MultiViews
AllowOverride None
Order allow,deny
Allow from all
<files *.mp3>
Forcetype application/forcedownload
</files>
</Directory>
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cat /etc/apache2/conf.d/vicirecord.conf
Alias /RECORDINGS/ "/var/spool/asterisk/monitorDONE/"
<Directory "/var/spool/asterisk/monitorDONE">
Options Indexes MultiViews
AllowOverride None
Order allow,deny
Allow from all
<files *.mp3>
Forcetype application/forcedownload
</files>
</Directory>
- Code: Select all
chmod -R 777 /var/spool/asterisk/monitorDONE/
ls -al /var/spool/asterisk/monitorDONE/
total 560
drwxrwxrwx 9 wwwrun root 4096 Aug 6 09:43 .
drwxr-x--- 10 asterisk asterisk 4096 Aug 3 17:11 ..
drwxrwxrwx 2 root root 4096 Aug 3 17:11 FTP
drwxrwxrwx 2 root root 4096 Aug 3 17:11 FTP2
drwxrwxrwx 2 root root 4096 Aug 3 17:11 GSM
drwxrwxrwx 2 root root 4096 Aug 3 17:11 GSW
drwxrwxrwx 2 root root 270336 Aug 6 09:43 MP3
drwxrwxrwx 2 root root 4096 Aug 3 17:11 OGG
drwxrwxrwx 2 root root 266240 Aug 6 09:43 ORIG
Slowly, I'm running out of ideas on what could be the problem. Do You have any solution?
chown -R wwwrun:root /var/spool/asterisk/monitorDONE/
ping 192.168.x.x -c 2
Robin009 wrote:Okay thanks it works....But how to configure vicidiall from the first step new password and after that what to do?
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