XLITE config help

[techster]

Hi

I have installed vici on ubuntu(scratch install). Would like to configure xlite; my server is@ 192.168.1.15 but when i connect xlite it says timeout; however I am able to login to astguiclient.

At times, it says ẗhere are no leads in hopper.


Please help;

TIA

you are using rigth user/password?

is there a phone with that user/pass on the server?

[Michael_N]

have you used right user/password?

And are you sure that you have followed scatch_install ?

[techster]

have you used right user/password?

And are you sure that you have followed scatch_install ?

Hi Michael

Finally,XLITE says ready but does not ring.

Any help?

TIA

[Michael_N]

did you get manager manual?

Have you loaded leads?

Does it show that it has leads in hopper?

what scatch_install did you follow? ubuntu_install?

did you install 2.0.5 or 2.2.0?

[techster]

did you get manager manual?

Have you loaded leads?

Does it show that it has leads in hopper?

what scatch_install did you follow? ubuntu_install?

did you install 2.0.5 or 2.2.0?

Yes,I have loaded leads.
Campaign is set to 24hours dialing.
Hopper showed leads a while back but nt any more.

Followed UBUNTU scratch install;2.0.5.

[Michael_N]

why not vicibox server?

[techster]

why not vicibox server?

Just like that..is server better than this?

I can rebuild it but would like to try this one too..

[Michael_N]

why not vicibox server?

Just like that..is server better than this?

I can rebuild it but would like to try this one too..

Are you new into linux and asterisk?

[techster]

why not vicibox server?

Just like that..is server better than this?

I can rebuild it but would like to try this one too..

Are you new into linux and asterisk?

New to asterisk - infant!
With linux...a kid..

[Michael_N]

why not vicibox server?

Just like that..is server better than this?

I can rebuild it but would like to try this one too..

Are you new into linux and asterisk?

New to asterisk - infant!
With linux...a kid..

Give vicibox a try..

it will save you some time

http://www.vicibox.com/

[techster]

Hi Michael

I have installed vicibox, webmin both.

Just a quick question.. now to setup my softphone to receive the call will I have to edit sip conf and extension again? Will I have to do it for each sip phone?

[Michael_N]

Hi Michael

I have installed vicibox, webmin both.

Just a quick question.. now to setup my softphone to receive the call will I have to edit sip conf and extension again? Will I have to do it for each sip phone?

no

look in admin/phones to see all phones allredy installed.

[techster]

There is a huge list out there

Should I change anything at all? I have bought service from Terrasip as a trial (Didnt know any better for bulk voip).. should I add it under carrier?

I use xlite on the systems.. how should I receive call on the systems? Lets say, I login to agc/astguiclient using a user id.. opened xlite and logged in using one of the phones listed..

then?

[Michael_N]

There is a huge list out there

Should I change anything at all? I have bought service from Terrasip as a trial (Didnt know any better for bulk voip).. should I add it under carrier?

I use xlite on the systems.. how should I receive call on the systems? Lets say, I login to agc/astguiclient using a user id.. opened xlite and logged in using one of the phones listed..

then?

hacve you bought vicidial manager manual? it wil give answers to many of your questions.

you ad terrasip under carrier

are you going do outbound or inbound?

[Michael_N]

There is a huge list out there

Should I change anything at all? I have bought service from Terrasip as a trial (Didnt know any better for bulk voip).. should I add it under carrier?

I use xlite on the systems.. how should I receive call on the systems? Lets say, I login to agc/astguiclient using a user id.. opened xlite and logged in using one of the phones listed..

then?

hacve you bought vicidial manager manual? it wil give answers to many of your questions.

your xlite do you configure like this,

user cc100
password test

and domain your viciserver

and when you logon to vicidial agent gui, you login in with phone 100 and user test

and then it askes for your vicidial username and password.

and as i said before buy manager manual, it answers many questions

you ad terrasip under carrier

are you going do outbound or inbound?

[techster]

outbound.. Yes I have managers manual

Still figuring out which softphone to use..

[Michael_N]

outbound.. Yes I have managers manual

Still figuring out which softphone to use..

you just chose a phone, and when you logon to vicidial that phone will ring.

[techster]

ahh.. sorry for being a pain.

I installed xlite.. it did not work.. then I installed ekiga.. entered username:100, pass:1234, auth user:100, server: 70.168.1.3 (vicidial add).
Logged in using astguiclient, phone did not ring, seconds later astguiclient said: there is noone in session.

[Michael_N]

ahh.. sorry for being a pain.

I installed xlite.. it did not work.. then I installed ekiga.. entered username:100, pass:1234, auth user:100, server: 70.168.1.3 (vicidial add).
Logged in using astguiclient, phone did not ring, seconds later astguiclient said: there is noone in session.

arent you behind a firewall?

and will use ipnummer like 192.168.1.2 or like that?

[techster]

I have installed it on my internal lan.. there is no firewall as such..

[Michael_N]

I have installed it on my internal lan.. there is no firewall as such..

why are you using external ip on a internal lan?

you should use 10.0.0.0

or 192.168.1.1

[techster]

I have 3 internal lan in one building; 10 is assigned to diff lan which is used with windows internal network; 192 is the internet router address which is conneted to other lan;

This lan uses 71.168.1.1 (wifi router) which is connected to gateway 192.168.1.1 (ISP provided router)

[Michael_N]

I have 3 internal lan in one building; 10 is assigned to diff lan which is used with windows internal network; 192 is the internet router address which is conneted to other lan;

This lan uses 71.168.1.1 (wifi router) which is connected to gateway 192.168.1.1 (ISP provided router)

ok make a tracert to your vicidialserver and post it here.

[Michael_N]

ahh.. sorry for being a pain.

I installed xlite.. it did not work.. then I installed ekiga.. entered username:100, pass:1234, auth user:100, server: 70.168.1.3 (vicidial add).
Logged in using astguiclient, phone did not ring, seconds later astguiclient said: there is noone in session.

its user cc100 and password that you will find in admin/phones

[Michael_N]

I have 3 internal lan in one building; 10 is assigned to diff lan which is used with windows internal network; 192 is the internet router address which is conneted to other lan;

This lan uses 71.168.1.1 (wifi router) which is connected to gateway 192.168.1.1 (ISP provided router)

and why is your server 70.168.1.3 on a 71.168.1.1 net?

[techster]

I have 3 internal lan in one building; 10 is assigned to diff lan which is used with windows internal network; 192 is the internet router address which is conneted to other lan;

This lan uses 71.168.1.1 (wifi router) which is connected to gateway 192.168.1.1 (ISP provided router)

ok make a tracert to your vicidialserver and post it here.

traceroute to 70.168.1.3 (70.168.1.3), 30 hops max, 60 byte packets
1 wsip-70-168-1-3.ri.XXXXXXXX (70.168.1.3) 1.373 ms 1.733 ms 2.056 ms

[Michael_N]

I have 3 internal lan in one building; 10 is assigned to diff lan which is used with windows internal network; 192 is the internet router address which is conneted to other lan;

This lan uses 71.168.1.1 (wifi router) which is connected to gateway 192.168.1.1 (ISP provided router)

ok make a tracert to your vicidialserver and post it here.

traceroute to 70.168.1.3 (70.168.1.3), 30 hops max, 60 byte packets
1 wsip-70-168-1-3.ri.XXXXXXXX (70.168.1.3) 1.373 ms 1.733 ms 2.056 ms

and thats not your server right?

[techster]

That is my server..

Server ip: 70.168.1.3
Ip range for pcs: 70.168.1.x x=1-10.

[Michael_N]

That is my server..

Server ip: 70.168.1.3
Ip range for pcs: 70.168.1.x x=1-10.

where are you in the world?,

70.168.1.3 is an ip owned by cox communication

but have you tried with user cc100?

[techster]

:-S

I had been using this ever since.. IP address is ranged between 70.168.1.1 to .10.

I am in Asia/India. Tried login, it says: Bad login. I am using XLITE.. do I need to change anything anywhere in vicibox?

[Michael_N]

:-S

I had been using this ever since.. IP address is ranged between 70.168.1.1 to .10.

I am in Asia/India. Tried login, it says: Bad login. I am using XLITE.. do I need to change anything anywhere in vicibox?

who gave your that ip-range?

[techster]

My ISP network engineer

[Michael_N]

My ISP network engineer

strange that he gives you an ip-range assigned to another network

but you should use the user/password given in admin/phone

[techster]

Which softphone should I use?

[Michael_N]

Which softphone should I use?

try with zoiper

[techster]

Hi Michael
Solved.

For other people who might run into prob:

I downloaded Xlite again; its a binary file and after opening it I went to menu>SIP settings and used my login information.

Once done, I opened sip.conf in my server which pointed to sip-vicidial.conf; in my case it pointed to sip-vici.conf. I think my technical guy would have changed it.

Now I can connect through zoiper/xlite. With Kphone it gives time out error. Also, it does not give me any message, it just rings but does not give me any message "You are in conference" or anything.

[techster]

Hi

Its working as in I can hear the message "You are only person in the conference".

Other problem though!! Now it says" Invalid Extension".

I am posting it in a new post with cli output and the settings that I have in vicidial admin.

Thanks for your support.